Course Description

Non-Clinical Mandatory Training Courses Online - CSTF Aligned

£59.99 £299.70

(+ VAT)

Non-Clinical Mandatory Training Courses Online - CSTF Aligned 

Non-Clinical Mandatory Training Courses Online - CSTF Aligned - ELearning - The Mandatory Training Group 

Welcome to The Mandatory Training Group's online  mandatory training package for non-clinical staff working in NHS Trusts and other healthcare environments. This mandatory training course package for non-clinical health and social care workers was developed to meet the required learning outcomes in the Skills for Health’s UK Core Skills Training Framework (CSTF), the Health and Safety Executive (HSE) and the Care Quality Commission (CQC) recommendations for health and social care providers.

These elearning courses for non-clinical staff are also in line current legislation and Code of of Professional Conduct.

Non-Clinical Mandatory Training Courses Online - CSTF Aligned -

Who is this mandatory training package for?

This eLearning mandatory training package should be completed by all non-clinical staff working in NHS Trusts and private hospitals, including:

  • Non-clinical managers
  • Administrative staff
  • Receptionists
  • Secretaries

You will be provided with all the individual modules listed below. You can however choose the mandatory training modules that are most suited to your specific healthcare or social care environment. If you are a locum/agency or bank worker, please check with your locum agency/bank office regarding the specific mandatory training modules you require to meet the compliance requirements. 

You can also select from our wide range of individual CPD courses in our elearning for healthcare course catalogue.

This online mandatory training package has been designed for healthcare staff working in non-clinical roles. It has additional online learning resources that provide more details for learners to refer to during the course and in practice. For those who have completed statutory and mandatory training before, this training package provides you with the key legal and professional issues as specified in the Skills for Health's UK Core Skills Training Framework (CSTF). 

Course aims and objectives

The Mandatory Training Group's online training package for non-clinical health workers helps to meet the statutory requirements of the NHS and private healthcare sector and professional code of conduct. The Mandatory Training Group is committed to keeping up to date with changes in relevant UK legislation, national directives and requirements on mandatory training programme to ensure that it reflects changing legal, risk and service requirements. To that end, our mandatory and statutory modules are guided by the following:

  • The Care Quality Commission (CQC) guidance for health and social care providers
  • Skills for Health's UK Core Skills Training Framework (CSTF)
  • NHS frameworks' guidance for non-clinical staff 
The Mandatory Training Group develops appropriate mandatory training to meet the NHS quality standards and performance ratings. Our health and safety courses for non-clinical workers help to reduce injuries and avoid subsequent claims due to negligence and malpractice, improve staff morale, provide safe and effective care and improve patient experience. 

    What is covered in this online mandatory package?

    Our non-clinical mandatory training package covers the following modules:

    • Code of Professional Conduct
    • Key Legislation and National Guidelines
    • Understanding your Role and Responsibilities
    • Criminal Convictions
    • Fitness to Practice
    • CSTF Health and Safety and Welfare, including:
      • Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR)
      • Control of Substances Harzadous to Health (COSHH) Regulations
      • Display Screen Equipment
      • Risk Assessment
      • Waste Management
      • Bullying and Harassment
      • Stress Management 
    • CSTF Information Governance CSTF, including:
      • Caldicott Principles
      • Confidentiality
      • Information Security
      • Data Protection
      • Record Management
      • Counter Fraud 
    • Documentation and Record Keeping 
    • CSTF Conflict Resolution CSTF, including:
      • Effective Communication
      • Handling Violence & Aggression
      • Managing Risk, Minimising Restraint
      • Lone Workers
    • Complaints Handling 
    • Consent Training
    • CSTF Equality, Diversity and Human Rights
    • CSTF Safeguarding Adults Levels 1 & 2 
    • CSTF Safeguarding Children Levels 1 & 2
    • CSTF Preventing Radicalisation Level 1 & 2
    • Mental Capacity Act & Deprivation of Liberty Safeguards (DoLS)
    • Mental Health Act
    • CSTF Infection Prevention and Control LevelS 1 & 2, including:
      • MRSA
      • Waste Management 
    • Food Safety Awareness Levels 1 
    • CSTF Fire Safety Awareness 
    • Manual Handling Objects Level 1
    • CSTF Moving and Handling of People Levels 1 
    • CSTF Resuscitation - Basic Life Support (BLS) Levels 1 & 2, including:
      • National Early Warning Score (NEWS)
      • SBAR
      • First Response 

      Assessment and certification

      At the end of each individual online mandatory training module, learners will be required to complete an online assessment. On successful completion of the knowledge test (80% pass mark), learners will be able to download a FREE CPD certificate for each module that is valid for one year.

      The Mandatory Training Group also provide classroom based training for non-clinical health and social care staff at any suitable UK venue. Contact our Support Team on 02476 100090 or via Email to make a booking. 

      Alternatively, view our classroom mandatory training calendar. You will be able to select from available dates and book online. 

      Course accreditation

      The content of this online mandatory training package for non-clinical staff has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

      Course duration

      It will take approximately 2 to 4 hours to complete this e-learning mandatory training package for non-clinical health workers. The length of time to complete the course depends on the following:

      • your prior knowledge and experience individual mandatory training modules and related regulations
      • how quickly you can study and absorb the learning materials
      • how much you can pace yourself once started 
      • the number of modules that are relevant to your clinical environment

      You are in full control of how long it takes to complete your mandatory training modules. You can go through the course package in one sitting, or pause and come back later. Your progress will be recorded throughout and you will be able to start where you previously left off.

      You can revise the online learning materials as many times as you like. Even after completing the course successfully (and obtaining your CPD certificate), you will still have access to your online learning materials for 365 days. 

      Payment and additional information

      After adding your mandatory training for non-clinical staff e learning course (s) to the shopping cart (by selecting Add to Cart), you will be able to make a secure payment using all major credit and debit cards. You can also make a secure payment through PayPal.

      Non-Clinical Staff Mandatory Training Courses Online - CSTF Aligned -

      Once you have purchased your non-clinical online mandatory training course (s), you will be sent a confirmation e-mail. You will then receive a link and login details to access your e-learning course (s) within 24 hours of purchase.

      Why is mandatory training for non-clinical staff important?

      This mandatory and statutory e-learning course package was developed to meet the required learning outcomes in the Skills for Health’s UK Core Skills Training Framework (CSTF), the Health and Safety Executive (HSE) and the Care Quality Commission (CQC) recommendations for health and social care providers. This package covers all the legislative and regulatory requirements for non-clinical to work safely and efficiently, as well as minimising litigation. 

      Mandatory training for non-clinical staff - meeting employers' legal obligations

      The Mandatory Training Group's online non-clinical mandatory training courses help UK employers and employees alike to fulfil their legislative obligations. Our mandatory and statutory courses for managers and administrative staff provide the essential knowledge and understanding as required by regulatory authorities.

      Why choose The Mandatory Training Group’s non-clinical mandatory training?

      There are many benefits of choosing The Mandatory Training Group as your e-learning training provider, including:

      √ National Skills Academy for Health national delivery partner √ UK accredited e learning provider √ nationally recognised CPD certificates √ SCORM compliant elearning courses √ TIN CAN compliant e-learning courses √ interactive online learning courses √ free blended learning environment for individuals and organisations √ competitively priced online training courses √ meet UK compliance requirements √ reduce organisational carbon footprint √ immediate access to online learning materials √ minimise travel costs and man hour costs of classroom training √ minimise hours and days spend away in classroom training √ download or print CPD certificates on completion

      Organisational e-learning 

      Are you responsible for organisational training and development or organisational statutory and mandatory compliance? You may want to find out more about how Learning Management System (LMS) may help your organisation. With out interactive LMS, managers and administrators can easily: 

      • set up a FREE blended learning environment;
      • upload essential documents;
      • upload individual and group learners;
      • manage learners, including tracking progress
      • review who has completed training
      • download/print training reports for compliance audits

      You can also browse our e-learning course catalogue to find out more about our statutory and mandatory training courses. Alternatively, contact our Support Team on  02476 100090 or via Email, stating your specific e-learning requirements.

      Book Mandatory Training for non-clinical managers and administrative staff

      All of our mandatory care training courses for non-clinical staff working in NHS Trusts, private health providers and other health and social care providers can be delivered onsite in most cities and surrounding areas in England, Wales and Scotland including:

      Aberdeen | Bangor | Bath | Birmingham | Bournemouth | Bradford | Brighton and Hove | Bristol | Cambridge | Canterbury | Cardiff | Carlisle | Chester | Chichester | Colchester | Coventry | Derby | Dundee | Durham | Edinburgh | Ely | Exeter | Glasgow | Gloucester | Hereford | Inverness | Kingston upon Hull | Lancaster | Leeds | Leicester | Lichfield | Lincoln | Liverpool | Luton | City of London | Maidstone | Manchester | Milton Keynes | Newcastle upon Tyne | Newport | Norwich | Northampton | Nottingham | Oxford | Perth | Peterborough | Plymouth | Portsmouth | Preston | Ripon | Salford | Salisbury | Sheffield | Southampton | Stirling | St Albans | St Davids | Stoke-on-Trent | Sunderland | Swansea | Truro | Wakefield | Wells | Westminster | Winchester | Wolverhampton | Worcester | York

      Non-Clinical Mandatory Training Courses Online - CSTF Aligned - ELearning | The Mandatory Training Group
      ONLINE COURSES - Upon purchase of your online mandatory training course you will be sent a Log in link and unique access code via email | If you have purchased an online course on BEHALF OF SOMEONE ELSE please specify the full name of the person in the notes section of your payment area. Once the candidate has been set up on the system WE CANNOT under any circumstances change the learner name | For Further information on courses or if you are looking to bulk buy mandatory training courses call our responsive training team on 024 76100090 FACE TO FACE COURSES - Once you have booked your face to face mandatory training course you will be sent a confirmation email | please note to bring photo ID to your training day and plan your journey beforehand so you are on time |
      All payments made through our website are safe and secure | All personal information obtained is held in a secure environment where no information is passed on to a third party | We accept all major payment methods including PayPal | Payments can also be taken over the phone through our quick,easy and secure WorldPay systems | Call our 24 hour support team on 024 76100090 for more information


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