Negotiation Skills - Online Training Course & Certification

Negotiation Skills - Online Training Course - Certificate in Negotiation Skills - Improve your Negotiating Skills Although people often think of boardrooms, suits, and million dollar deals when they hear...
£49.99
£29.99
Availability: Many In Stock

Negotiation Skills - Online Training Course - Certificate in Negotiation Skills - Improve your Negotiating Skills

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this online course participants will be able to understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating.

Study method - Online, self-paced (4-6 study hours)

Course format - Online (24/7 access), modular

Course Duration - Part-time (1-year access)

Qualification – CPD certificate of completion

Course Delivery – via desktop PC/MAC, laptops, tablets or smart phones

Awarded Body – CPD Accreditation Service (UK)

 Negotiation Skills - Online Training Course - Certificate in Negotiation Skills - Improve your Negotiating Skills - The Mandatory Training Group -

Course aims

The negotiation skills online training course will give participants a sense of understanding their opponent and have the confidence to not settle for less than they feel is fair. Participants will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

Course objectives

The objectives of this negotiation skills online course are to:

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of agreement
  • Deal with personal attacks and other difficult issues
  • Use the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else

What’s covered in this course?

This online negotiation skills course covers the following:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Understanding Negotiation
  • The Three Phases
  • Skills for Successful Negotiating
Module Three: Getting Prepared
  • Establishing Your WATNA and BATNA
  • Identifying Your WAP
  • Identifying Your ZOPA
  • Personal Preparation
Module Four: Laying the Groundwork
  • Setting the Time and Place
  • Establishing Common Ground
  • Creating a Negotiation Framework
  • The Negotiation Process
Module Five: Phase One — Exchanging Information
  • Getting off on the Right Foot
  • What to Share
  • What to Keep to Yourself
Module Six: Phase Two — Bargaining
  • What to Expect
  • Techniques to Try
  • How to Break an Impasse
Module Seven: About Mutual Gain
  • Three Ways to See Your Options
  • About Mutual Gain
  • What Do I Want?
  • What Do They Want?
  • What Do We Want?
Module Eight: Phase Three — Closing
  • Reaching Consensus
  • Building an Agreement
  • Setting the Terms of the Agreement
Module Nine: Dealing with Difficult Issues
  • Being Prepared for Environmental Tactics
  • Dealing with Personal Attacks
  • Controlling Your Emotions
  • Deciding When It’s Time to Walk Away
Module Ten: Negotiating Outside the Boardroom
  • Adapting the Process for Smaller Negotiations
  • Negotiating via Telephone
  • Negotiating via Email
Module Eleven: Negotiating on Behalf of Someone Else
  • Choosing the Negotiating Team
  • Covering All the Bases
  • Dealing with Tough Questions
Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

What is negotiation?

"Negotiation is a dialogue between two or more people or parties intended to reach a beneficial outcome over one or more issues where a conflict exists with respect to at least one of these issues"

Why choose our online training courses?

All our e-learning courses can be accessed on any electronic/computerised device.

  • Study anywhere, in your own time and at your own pace!
  • Easy to follow and understand
  • Only 4-6 hours recommended study time
  • 1-year access to course & learning materials
  • Access your course anytime, anywhere & on any device
  • Complete course on desktop computer, laptop, tablet or smartphone
  • Additional references and downloadable materials available
  • CPD accredited certification on completion

    Course accreditation

    1. The content of this online training course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

    2.  All our online courses are accredited and internationally recognised (UK CPD Accreditation Service) 

    Organisational e-learning

    Are you responsible for organisational training and development or organisational statutory and mandatory compliance? You may want to find out more about how Learning Management System (LMS) may help your organisation. With our interactive LMS, managers and administrators can easily:

    • set up a FREE blended learning environment;
    • upload essential documents;
    • upload individual and group learners;
    • manage learners, including tracking progress
    • review who has completed training
    • download/print training reports for compliance audits

    You can also browse our full e-learning course catalogue or leadership and management courses and programs to find out more about our wide range of training courses and qualifications. Alternatively, contact our Support Team on 02476 100090 or via Emailstating your specific e-learning requirements.

    Negotiation Skills - Online Training Course & Certification

    How do I book this course?

    To enroll onto this e-learning course, please add the course to your basket. From there, you will be able to go to our secure checkout page to complete your booking. Please note: If you are booking the course for a friend or colleague, this can be stated in the notes section of the ‘basket’ area so our system knows the individual(s) needing to be enrolled.

    Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. You will then need to follow the instructions and login to your learner account, where the course(s) booked will be ready for you to start!

    How does the course work?

    Our online training courses can be completed the on your desktop computer, laptop, tablet or mobile device anywhere there is an internet connection.

    These online training courses are self-paced, so learners have full control and flexibility on when they wish to complete. There is no deadline for completion, but the course will expire from a learners account after 365 days, whether it has been accessed or not. Learners are required to achieve 80% pass mark to successfully complete the course and achieve a certificate. Certificates achieved can be downloaded from the learner profile page.

    Refund policy

    We want you to be completely satisfied with your training. We offer a 14-day money-back guarantee if you are not 100% satisfied.

    To request a refund, you should email our support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not complete the training to make a valid refund claim. Any courses that have been completed and those with certificates achieved will not be valid for a refund.

    Will the course work on multiple devices, such as tablets and mobile phones?

    We recommend using a desktop or laptop device for the best learning experience. These online courses can also be taken on tablet and mobile devices, e.g. iPads and iPhones.

    Is a specific internet web browser recommended?

    For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure there are no updates pending on your browser.

    How long do learners have to complete a course?

    There is no set completion time for this course. Learners can study in their own time at their own speed and may pause, leave and come back to the system to continue the training at any time.

    On successful completion of this e-learning course, you will be able to download, save and/or print a quality assured CPD certificate. Our CPD certificate can be used to provide evidence for compliance and audit (recognised internationally).

    Learners are required to achieve a score of 80% or higher on the end of course assessment to successfully complete the course and achieve a certificate. Certificates achieved can be downloaded from the learner profile page.

    All our online training courses and programs are accredited by the CPD Certification Service as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

    Are you looking to buy this course for multiple members of staff or a large group?

    We offer very competitive volume discounts for users looking to enrol multiple candidates on to any of our online training courses & qualifications.

    Please call our Support Team on 024 7610 0090 or go to our E-Learning for organisations page for full details and pricing:

    E-Learning for Organisations – Volume Discounts
    • Accredited UK training organisation
    • Wide range of courses and qualifications to meet UK legislation and guidelines
    • Over 500 online courses covering multiple business sectors
    • Intuitive learning management system for a greater learner experience
    • Free blended learning environment for all organisations using our system
    • Accredited on-site classroom training available
    Just added to your wishlist:
    My Wishlist
    You've just added this product to the cart:
    Go to Basket

    #title#

    #price#
    ×
    Sale

    Unavailable

    Sold Out