Mastering Microsoft Outlook 2019 – Online Training Course - CPDUK Accredited.

Mastering Microsoft Excel 2016 - Advanced - Online Course - CPDUK Certified -

Welcome to The Mandatory Training Group's online Mastering Microsoft Outlook 2019 training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

Mastering Microsoft Outlook 2019

Teacher - Peggy Ward

Learner - Rebecca Heiss

This Mastering Microsoft Outlook 2019 includes all topics covered in “Mastering Outlook 2019 – Basics” and “Mastering Outlook 2019 – Advanced”. Peggy Ward will train you to use Outlook to manage your email better, send and receive emails, handle incoming messages, and create meeting invitations and collect responses in this course.

Course content

This online Mastering Microsoft Outlook 2019 training course covers the following:

Unit 1: Introduction
Unit 2: Navigating the Interface
Unit 3: Working with messages - Part 1
Unit 4: Working with Messages - Part 2
Unit 5: Accessing help
Unit 6: Adding message recipients
Unit 7: Checking spelling & grammar
Unit 8: Formatting message content
Unit 9: Attaching files & items
Unit 10: Receiving attachments
Unit 11: Adding illustrations
Unit 12: Managing automatic message content
Unit 13: Customising reading options
Unit 14: Tracking messages
Unit 15: Marking messages - Categories
Unit 16: Marking Messages - Flags
Unit 17: Organising with folders
Unit 18: Managing contacts
Unit 19: Managing contact groups
Unit 20: Viewing contacts
Unit 21: Viewing the calendar
Unit 22: Creating appointments
Unit 23: Scheduling meetings
Unit 24: Creating tasks
Unit 25: Creating notes
Unit 26: Modifying message properties
Unit 27: Adding email accounts
Unit 28: Customising options
Unit 29: Sorting messages
Unit 30: Filtering messages
Unit 31: Searching and search folders
Unit 32: Managing junk email
Unit 33: Managing mailbox size
Unit 34: Using automatic replies
Unit 35: Using message rules
Unit 36: Using quick steps
Unit 37: Setting calendar options
Unit 38: Managing additional calendars
Unit 39: Managing meeting responses
Unit 40: Importing and exporting contacts
Unit 41: Using electronic business cards
Unit 42: Assigning tasks
Unit 43: Delegating folder access
Unit 44: Sharing your calendar
Unit 45: Sharing your contacts
Unit 46: Using auto-archive
Unit 47: Using online archive.

Who is the course for?

This online Mastering Microsoft Outlook 2019 training course is suitable for learners who want to learn how to use these and other tools to get more done and increase their productivity.

Course aims

This Mastering Microsoft Outlook e-learning course aims to help learners :

Develop an appreciation of the role of Microsoft Outlook 2019 in boosting your confidence in managing email, create meeting invitations and responses as well as managing one’s contacts
Realise the role of Microsoft Outlook as an effective tool to increase productivity and as a timesaver.

Learning objectives

On completion of this Mastering Microsoft Outlook eLearning course, the learner will be able to:

Navigate the Outlook 2019 interface and send, reply to, forward, and print emails
Customise your view in a way that works best for you to read and organise your emails
Create appointments, events, and meetings, and learn to manage multiple calendars
Customise your instance of Outlook to work for your preferences by setting a start folder, customising the ribbon, adding commands to the Quick Access Toolbar, creating custom views with sorting and filtering, and creating Search Folders
Automate message management with Automatic Replies, Conditional Formatting, Rules, and Quick Steps
Delegate by assigning tasks or delegating access to your Outlook folders.

Learning outcomes

Once you have completed this Mastering Microsoft Outlook e-learning course, the learner Navigate the Outlook 2019 interface and send, reply to, forward, and print emails.

Send and receive attachments from your local drive and online locations
Access Help options include searching for articles and training videos and contacting support, and easily locating features through searching
Professionally format your emails by using text formats, pictures, illustrations, styles, and themes
Apply automatic formatting to emails
Get organised with categories, flags, and folders
Customise your view in a way that works best for you to read and organise your emails
Manage your contact lists and tasks within the Outlook interface
Modify Message Properties to set the Importance or Sensitivity or adjust delivery options like having replies sent to someone else
Automate message management with Automatic Replies, Conditional Formatting, Rules, and Quick Steps
Manage multiple calendars, including customised work days and hours and Calendar Groups
Collaborate with others by sharing your Contacts or Calendars
Describe the difference between auto-archive and online archives.

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Mastering Microsoft Outlook 2019 - e-Learning Course - CPDUK Certified - The Mandatory Training Group UK -

Mastering Microsoft Outlook 2019 – Online Training Course - CPDUK Accredited.

Mastering Microsoft Outlook 2019 - E-Learning Course - CPDUK Certified