Mastering Microsoft Lync - Online CPD Training Course & Certification

Mastering Microsoft Lync - Online CPD Training Course & Certification Learners will gain a fundamental understanding of the Microsoft Lync environment and the ability to complete tasks independently. This online...
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Mastering Microsoft Lync - Online CPD Training Course & Certification

Learners will gain a fundamental understanding of the Microsoft Lync environment and the ability to complete tasks independently. This online Mastering Microsoft Lync training course will help learners know and demonstrate the correct application and familiarize you with the basic principal features and functions of Microsoft Lync so that you can use it effectively and efficiently in your real-world environment.

Study method - Online, self-paced (2-6 study hours)

Course format - Online (24/7 access), modular

Course Duration - Part-time (1 year access)

Qualification - Certificate of completion

Course Delivery – via desktop PC/MAC, laptops, tablets or smart phones 

Awarded Body – CPD Certification Service 

Objectives: You will be able to:

    • Add and edit contacts in Lync (Skype for Business)
    • Start and end audio and video calls in Lync
    • Recording calls and conversations in Lync

What is covered in this Mastering Microsoft Lync training?

This Is your authoritative course for all things on Microsoft Lync - delivered In easily searchable, highly informative content modules. Expand the power of Microsoft Lync and become an Office Pro.

This is the essential guide to Communication and Collaboration with Microsoft Lync. In this comprehensive course produced by Microsoft Certified Trainers, we’ll show you everything you need to know to harness the power of Microsoft Lync.

What is Collaboration?

Collaboration is the art of making 1 + 1 equal more than 2 – coworkers sharing ideas, working through challenges, and congratulating each other on successes is an important part of any successful business.  How do you do that with today’s distributed workforce?  Microsoft Lync to the rescue!

Whether you want to gain a specific Skill or you want to achieve complete Mastery – This Course offers it all. Finish your Mastery of Microsoft Lync!! Familiar with Lync but not yet a Pro?, this Course is for you !!

The Bigger Brain Courses inspire and empower you to use what you learn to accelerate your career

Bigger Brains courses present information in a format that is easy to understand, yet comprehensive enough to give you skills that immediately change the way you do things in ways that increase your abilities and empower you to get more done.

If Knowledge is Power, Bigger Brains is your secret Weapon

Bigger Brains is a unique online training program because each course is specially designed to maximize the benefit of the time you invest with each course.

The Power Of Bigger Brains courses is In what you take with you and apply in real life

Bigger Brains courses combine the most effective instructors with the latest advances in learning methodology to create courses that are uniquely engaging, informative, and “life-changingly” effective.

This Mastering Microsoft Lync online training course will also help users in the following:

    • make chats 
    • make audio and video calls
    • present and share information with Lync

Quickly search for and find the Skills you want to Master – then just Point, Click, and Learn

Who is this Mastering Microsoft Lync training course for?

This Mastering Microsoft Lync online training course is suitable for anyone who wants to improve their knowledge of Microsoft Lync. These skills will enhance their knowledge and employability opportunities. 

If you think you will benefit from learning how to use these and other tools to get more done and increase your productivity, then this course is perfect for you.

This Mastering Microsoft Lync online training course can be purchased as an individual course or as part of our integrated Microsoft Office programs.

Course accreditation

The content of this Mastering Microsoft Lync online training course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

Why train with The Mandatory Training Group?

The Mandatory Training Group is the leading UK provider of accredited Microsoft Office training courses and programs. All our training materials are developed by fully certified Microsoft Office instructors with extensive industry experience. 

Mastering Microsoft Lync - Online CPD Training Course & Certification

Mastering Microsoft LyncMastering Microsoft Lync - Online CPD Training Course & Certification - The Mandatory Training Group UK -

How do I book this course?

To enroll onto this e-learning course, please add the course to your basket. From there, you will be able to go to our secure checkout page to complete your booking. Please note: If you are booking the course for a friend or colleague, this can be stated in the notes section of the ‘basket’ area so our system knows the individual(s) needing to be enrolled.

Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. You will then need to follow the instructions and login to your learner account, where the course(s) booked will be ready for you to start!

How does the course work?

Our online training courses can be completed the on your desktop computer, laptop, tablet or mobile device anywhere there is an internet connection.

These online training courses are self-paced, so learners have full control and flexibility on when they wish to complete. There is no deadline for completion, but the course will expire from a learners account after 365 days, whether it has been accessed or not. Learners are required to achieve 80% pass mark to successfully complete the course and achieve a certificate. Certificates achieved can be downloaded from the learner profile page.

Refund policy

We want you to be completely satisfied with your training. We offer a 14-day money-back guarantee if you are not 100% satisfied.

To request a refund, you should email our support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not complete the training to make a valid refund claim. Any courses that have been completed and those with certificates achieved will not be valid for a refund.

Will the course work on multiple devices, such as tablets and mobile phones?

We recommend using a desktop or laptop device for the best learning experience. These online courses can also be taken on tablet and mobile devices, e.g. iPads and iPhones.

Is a specific internet web browser recommended?

For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure there are no updates pending on your browser.

How long do learners have to complete a course?

There is no set completion time for this course. Learners can study in their own time at their own speed and may pause, leave and come back to the system to continue the training at any time.

On successful completion of this e-learning course, you will be able to download, save and/or print a quality assured CPD certificate. Our CPD certificate can be used to provide evidence for compliance and audit (recognised internationally).

Learners are required to achieve a score of 80% or higher on the end of course assessment to successfully complete the course and achieve a certificate. Certificates achieved can be downloaded from the learner profile page.

All our online training courses and programs are accredited by the CPD Certification Service as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

Are you looking to buy this course for multiple members of staff or a large group?

We offer very competitive volume discounts for users looking to enrol multiple candidates on to any of our online training courses & qualifications.

Please call our Support Team on 024 7610 0090 or go to our E-Learning for organisations page for full details and pricing:

E-Learning for Organisations – Volume Discounts
  • Accredited UK training organisation
  • Wide range of courses and qualifications to meet UK legislation and guidelines
  • Over 500 online courses covering multiple business sectors
  • Intuitive learning management system for a greater learner experience
  • Free blended learning environment for all organisations using our system
  • Accredited on-site classroom training available
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