Mandatory Online Training Courses - UKCSTF Aligned eLearning

The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for all sectors, including health and social care, education, local government, private and charity sectors.

We have supported over one million learners to reach their potential through e-learning courses and qualifications using our interactive online learning portal.

£49.99

Mandatory Online Training Courses – E-Learning Courses – Intermediate Level – UKCSTF Aligned.

Welcome to The Mandatory Training Group's Mandatory Online Training Courses for health and social care professionals, agency & locum workers, including doctors and medical locums, agency nurses, allied health professions (AHPs) and health and social care support workers.

Our Mandatory Online Training Courses were developed to meet the required learning outcomes in the Skills for Health’s UK Core Skills Training Framework (CSTF), Skills for Care's Care Certificate, NHS procurement frameworks, Resuscitation Council (UK), the Health and Safety Executive (HSE) and the Care Quality Commission (CQC) recommendations for health and social care providers.

These Mandatory Online Training Courses are also in line with the Royal Medical Colleges requirements for doctors & nurses' revalidation and Code of Professional Conduct.

Course content

This Mandatory Online Training Courses package provides CPD accredited courses that are relevant in many healthcare and social care settings as follows:

  • CSTF Equality, Diversity and Human Rights
  • CSTF Health, Safety and Welfare
  • CSTF NHS Conflict Resolution (England)
  • CSTF Fire Safety
  • CSTF Infection Prevention and Control (Level 1 and 2)
  • CSTF Moving and Handling
  • CSTF Safeguarding Adults (Level 1 and 2)
  • CSTF Preventing Radicalisation
  • CSTF Safeguarding Children (Level 1 and 2)
  • CSTF Resuscitation (Level 1 and 2)
  • CSTF Information Governance and Data Security

    Who is the course for?

    This Mandatory Online Training Courses package is suitable for the following:

    • NHS & private hospital staff
    • Agency nurses & nursing staff
    • Allied health professionals
    • Locum NHS & private sector doctors
    • Healthcare & social care support workers
    • Adult social care workers

    Course aims

    This Mandatory Online Training Courses package is to enable care healthcare and clinical support workers to meet their mandatory training requirements in line Health and Care Professions Council, Care Quality Commission and CSTF framework (whether it is induction, refresher training or as annual updates for healthcare and clinical support workers).

    To that end, our Mandatory Online Training Courses modules for health and social care workers are guided by the following:

    • Standards set by the Health and Care Professions Council and the Care Quality Commission
    • The Care Quality Commission (CQC) guidance for health and social care workers
    • UK Core Skills Training Framework (CSTF)
    • CQC frameworks’ and guidance for mandatory training for healthcare support staff

    We have developed appropriate mandatory training packages for clinical and healthcare support staff to meet the CQC quality standards and performance ratings. Our health and safety training courses for healthcare assistants help to reduce injuries and avoid subsequent claims due to negligence and malpractice, improve staff morale, provide safe and effective care and improve the patient experience.

    Each of the online Mandatory Online Training Courses package modules provides essential and adequate detail as suggested by UK regulators (including the Care Quality Commission (CQC).

    Learning outcomes

    The UK Core Skills Training Framework (CSTF) sets out 11 statutory and mandatory training topics for all staff working in health and social care settings. The CSTF includes nationally agreed learning outcomes and training delivery standards across all healthcare and social care settings.

    The Mandatory Training Group have worked with a range of subject matter experts to develop high quality, statutory and mandatory e-learning training sessions, which address all the knowledge outcomes at level 1 and 2 and at level 3, where appropriate for e-learning.

    These statutory and mandatory training courses sessions are suitable for all health and social care staff working across the various Care Quality Commission (CQC) regulated organisations, including NHS and private hospitals, mental health, care homes and domiciliary care providers.

    It is the responsibility of individual health and social care employer organisations to ensure that their workforce complete the appropriate training to comply with their statutory and mandatory requirements. It is also an employer’s responsibility to determine the best mode of delivering the training, whether that is face-to-face, e-learning or a blended approach. The CSTF provides further guidance on this.

    This online Mandatory Online Training Courses package meets the requirements of CQC regulated health and social care organisations.

    Download Full Course Description (PDF)

    Mandatory Online Training Courses - UKCSTF Aligned eLearning Course - Mandatory Training Group UK -

    Mandatory Online Training Courses – E-Learning Courses – Intermediate Level – UKCSTF Aligned.


    Instant Access

    Gain instant access to your course(s) upon purchasing through our website

    Login credentials are sent immediately to the customer to the email address provided during the checkout process

    We also advise all customers to check their spam and junk mail folders in case your mail server has diverted the email there

    Learn Anytime, Anywhere, On Any Device

    Learn at your own pace, at a time and place convenient to your circumstances

    Individual learners can access their course material(s) 24/7 for 365 days from the date of purchase

    In the case of organisations that order multiple licences for future use, the countdown will start when learners are allocated to the training course(s)

    Assessment and Certification

    Unlimited attempts to complete end of course assessments

    On successful completion, download, print/save quality-assured CPD certificate

    Online Support 24/7

    Customer service teams interact with clients through email and live chat support

    100% Money-Back Guarantee

    We want you to be completely satisfied with your training. We offer a 14-day money-back guarantee if you are not 100% satisfied

    Refund policy

    To request a refund, you should email our support team with your receipt stating why you would like to be reimbursed

    You, or your learners, must not complete the training to make a valid refund claim. Any courses that have been completed and those with certificates achieved will not be valid for a refund

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    The Mandatory Training Group - CPDUK Accredited E-Learning Providers.


    End of course assessment

    At the end of this course, learners are required to complete an online end of course assessment. On successful completion of the assessment (80% pass mark), learners may download a FREE CPD certificate from their profile page.

    Certification

    On successful completion of this e-learning course and end of course assessment, the learner may download, save and/or print a quality assured CPD certificate (recognised internationally). Our CPD certificate can be used to provide evidence for compliance and audit or Continuing Professional Development (CPD).

    Course accreditation

    The CPD Certification Service accredits all our online training courses and programmes as conforming to universally accepted Continuous Professional Development (CPD) guidelines.rses meet the latest guidance and best practice recommendations.
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    The Mandatory Training Group - CPDUK Accredited E-Learning Providers.


    Why choose our accredited e-learning courses and programmes?

    The benefits of using our accredited e-learning courses in the workplace include:

      CPDUK accredited e-learning provider
      Ofqual approved training centre (UK qualifications)
      Internationally recognised CPD and Ofqual approved certificates
      Wide range of courses and qualifications that meet UK legislation and guidelines
      Over 500 online courses and programmes that cover multiple sectors
      Free blended learning environment for individuals and organisations
      Immediate access to online courses and programmes
      Highly interactive e-learning portal
      Substantial cost reductions (no travel fees and other expenses)
      Self-paced online learning
      Low carbon footprint through e-learning
      Repository of online learning materials and assessments
      Fully qualified and experienced trainers, instructors and assessors
      Experienced subject matter experts and content developers
      Conversion of existing classroom courses to e-learning courses
      All training courses meet the latest guidance and best practice recommendations.

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    The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

    To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

    If you are booking the course for someone else, please click the ‘Buy For Others’ button at the upper right hand of this page.

    Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

    Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a ‘knowledge check’ section. This section helps the learners remember what they have learnt.

    Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

    These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

    There is no deadline for completion. The course will expire from a learner’s account after 365 days, whether it has been accessed or not.

    Yes. All end of course assessments are completed online.

    Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

    To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

    Obtained certificates can be downloaded from the learner’s profile page.

    We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.

    Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablet and mobile devices, such as iPads, iPhone and Android mobile phones.

    Obtained certificates can be downloaded from the learner’s profile page.

    For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

    There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

    The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

    The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

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    Mandatory Online Training Courses: FAQs and Answers

    Here at The Mandatory Training Group, we receive many enquiries about Mandatory Online Training Courses. We have listed some of these frequently asked questions.

    Click on the text below to see the answers to the Frequently Asked Questions about Mandatory Online Training Courses.

    Mandatory online training is compulsory training using the internet via desktop PC/MAC, laptops, tablets or smartphones that are determined primarily by an organisation for the safe and efficient delivery of services. This type of training is designed to reduce organisational risks and comply with local or national policies and government guidelines.

    The Mandatory Training Group has developed mandatory online training courses for NHS Trusts, private hospitals, locum and recruitment agencies and individual health and social care organisations. These statutory and mandatory online training courses typically cover the following modules:

  • Equality, diversity and human rights
  • Health and safety at work (including COSHH and RIDDOR)
  • Information governance (Including Data Protection, data security awareness and Caldicott principles)
  • Fire safety awareness
  • Infection prevention and control
  • Food hygiene/food safety awareness
  • Manual handling of objects and people moving and handling
  • Essential life support (including practical sessions and assessments)
  • Safeguarding adults at risk
  • Safeguarding children
  • Conflict management/Conflict resolution
  • Lone working awareness.
  • Mandatory online training courses can help to make sure staff are qualified to the appropriate level, and their practice is up to date. Mandatory online training courses can be done using the internet via desktop PC/MAC, laptops, tablets or smartphones.

    The majority of healthcare and social care organisations use the term 'mandatory training' as a 'catch-all' to cover both statutory and mandatory online training..

    NHS Trusts, private healthcare providers, care homes and other Care Quality Commission regulated organisations have a responsibility to provide various statutory and mandatory online training courses and to ensure that their staff attend. Statutory online training is required to ensure that the organisation is meeting any legislative duties. On the other hand, mandatory online training is an organisational requirement to limit risk and maintain a safe working practice.

    The purpose of mandatory online training courses is to assist staff in achieving the high standards expected by the organisation. Commissioners, regulators and the general public. Both statutory and mandatory online training courses help to equip staff with essential skills and knowledge, awareness of legislative updates, regulatory frameworks and their professional responsibilities. Completion of mandatory online training courses is a necessary process for all employees and is stipulated in their employment contracts.

    The importance of mandatory online training courses in NHS Trusts and private sector needs to be understood. The purpose of mandatory online training courses is to assist employees in achieving high standards expected by the organisation and the Care Quality Commission (CQC). Statutory and mandatory online training courses equips staff with the skills and knowledge to work safely and effectively. Completion of training is an essential process for all employees.

    Many mandatory training frameworks guide healthcare and social care providers. Examples of statutory and mandatory training frameworks include Skills for Health's UK Core Skills Training Framework (CSTF), the Care Quality Commission inspection standards, NHS resolution risk management standards and NHS commitment to meet the criteria for better health.

  • Local training needs assessments
  • Needs of the health and social care workforce
  • Risks encountered in the working environment (clinical and non-clinical)
  • Requirements and standards set out by insurers
  • Corporate and clinical governance frameworks
  • UK-wide and country-specific requirements
  • Equality and diversity considerations.

  • General benefits from providing their employees with appropriate statutory and mandatory training include:

  • Increased job satisfaction and morale among employees
  • Increased employee motivation
  • Increased efficiencies in processes, resulting in financial gain
  • Increased productivity
  • Increased capacity to adopt new technologies and methods
  • Increased innovation in strategies and products
  • Equality and diversity considerations.

  • All health and social care workers have a responsibility to attend/complete mandatory training. In general, mandatory training or any other work-related training should be completed during work time. Where employers ask their staff to complete or attend mandatory training in their own time or on their days off, they should be compensated with equivalent time off. This also applies to those staff who work night shifts, weekend or other unsocial hours. Employers have a responsibility to ensure that all staff have been allocated enough time to attend mandatory training courses.

    All work-related training should be counted as 'working time' under the Working Time Regulations 1998. As such, hours spent in practice should be included in the weekly/monthly hours.

    Yes. If you are required to attend a training program for work, you must be paid for that time. For example, if your employer requires all new employees to participate in an orientation training or requires current employees to attend mandatory online training, that time must be paid.

    Mandatory online training is the training that an organisation determines to be essential for safe and efficient practice and to reduce organisational risks and comply with the policies, legislative and regulatory requirements..

    In health and social care settings, mandatory training is sometimes defined as a compulsory requirement based upon the responsibility for medical, nursing, and healthcare staff to work safely and effectively.

    Examples of mandatory training courses are:

  • Blood transfusion processes
  • Child protection
  • Clinical record-keeping
  • Complaints handling
  • Conflict resolution (managing violence and aggression)
  • Consent
  • Display and screen equipment
  • Dementia awareness
  • Equality awareness and eliminating bullying and harassment
  • Incident reporting
  • Hand hygiene
  • Hazardous substances
  • Infection prevention and control
  • Information governance
  • Mental capacity and safeguarding adults
  • Medicines handling and management
  • Medical devices
  • Patient slips, trips and falls
  • Personal protective equipment
  • Resuscitation
  • Venous thromboembolism
  • Raising concerns and whistleblowing
  • Violence against women, domestic abuse & sexual violence.

  • Statutory training is the training that is usually required by law or where a legislative body has instructed an organisation to provide training based on specific legislation. Examples of such legislation include the Health and Safety at Work Act 1974 and the Management of Health and Safety at Work Regulations 1999.

    Statutory training helps to keep health and social care staff up to date with the latest legislation, regulations, guidance and best practice recommendations. Statutory training also ensures that employees have the skills and knowledge to maintain a healthy and safe working environment for themselves, their colleagues and patients/service users.

    Here at The Mandatory Training Group, many people get in touch with us enquiring about the difference between statutory and mandatory training. In practice, we have found that many health and social care providers often describe both types of training as 'essential training' or 'compulsory training', and sometimes 'statutory mandatory training' or only 'mandatory training'.

    So what is the difference between statutory and mandatory training? The majority of healthcare and social care organisations use the term 'mandatory training' as a 'catch-all' to cover both mandatory and statutory training.

    Examples of statutory and mandatory training frameworks include the UK Core Skills Training Framework (CSTF), the Care Quality Commission inspection standards, NHS resolution risk management standards and NHS commitment to meet the criteria for better health.

    The training modules in our statutory and mandatory training packages are appropriate in depth to the level of understanding needed for various healthcare and social care professionals.

    Our UK Core Skills Training Framework (CSTF) aligned mandatory and statutory training courses provide doctors, allied health professionals, nurses, nursing and care staff with interactive online training resources and end of course assessments. This enables health and social care staff to be compliant with their mandatory training requirements.

    Mandatory online training courses are essential because they enable health and social care workers to achieve the standards set by regulatory authorities and meet organisational obligations. Both statutory and mandatory training equips staff with the essential knowledge and skills to work safely and effectively.

    Our mandatory training packages cover all the legislative and regulatory requirements for care workers to work safely and efficiently, as well as minimising litigation.

    NHS Trusts, private healthcare providers, care homes and other Care Quality Commission (CQC) regulated organisations have a legal responsibility to provide various statutory and mandatory online training courses and to ensure that their staff attend.

    Statutory training is required to ensure that the organisation is meeting any legislative duties. On the other hand, mandatory training is an organisational requirement to limit risk and maintain a safe working practice.

    Our statutory and mandatory online training courses help health and social care employers and employees alike to fulfil their legislative duties. These comprehensive courses provide the essential knowledge and understanding as required by regulatory authorities.

    Health and social care workers and providers alike gain huge benefits from our statutory and mandatory online training packages. Some of the benefits of our packaged mandatory online training bundles include:

  • All the statutory and mandatory training courses you need to meet compliance requirements in one bundle.
  • Just pay one price and complete your statutory and mandatory training all in one day!
  • Start your online statutory and mandatory training and finish in one go, or leave and pick up where you left off!
  • Complete your statutory and mandatory training modules in your own time, anytime, anywhere.
  • Complete your mandatory and statutory training courses online, on any device, including desktop computers, tablets, laptops or even mobile phones.
  • Meet the CQC and NHS framework requirements for agency and locum workers.
  • Download, save print or email your mandatory and statutory training certificates to your locum agency or employer.
  • Register for FREE statutory and mandatory training modules and discounts for online CPD training courses.
  • The majority of NHS Trusts, private healthcare providers, nursing agencies, locum and other health and social care agencies now insist that healthcare and social care professionals working in their organisations should complete mandatory online training that is aligned to the UK Core Skills Training Framework (CSTF).

    All our core health and social care statutory and mandatory training modules are aligned to the UK Core Skills Training Framework (UKCSTF).

    You can book for the Mandatory Online Training Courses. Just click 'Buy Now' in the top right-hand corner of this page to order your mandatory online training courses. Follow the instructions to complete the order.

    Once you complete your online order, you will receive a confirmation email within a few minutes. You will also receive a separate email providing you with the link to your mandatory online training courses and login details. You should then be able to access your online learning portal immediately and complete your mandatory online training modules.

    On completion of each of the mandatory online training courses, you will be required to complete an online assessment (pass mark of 80%). If you don't pass the first, don't worry! You can take the online test as many times as you need with no extra charge.

    On successful completion of each of the CQC Compliant Mandatory Training for Health and Social Care courses modules, you may download, save, and print a quality assured continuing professional development (CPD) certificate. Our CPD certificates are recognised internationally and can be used to provide evidence for compliance and audit.

    The CPD Certification Service (CPDUK)accredits all of our statutory and mandatory training courses as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

    Mandatory Online Training Courses – E-Learning Courses – Intermediate Level – UKCSTF Aligned.

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