Course Description

Handling Violence and Aggression Training | Level 2 Online CPD Course


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Handling Violence and Aggression Training | Level 2 Online CPD Course

Handling Violence and Aggression Training | Online CPD Course - ELearning | The Mandatory Training Group

Welcome to The Mandatory Training Group's online handling violence and aggression training course. This dealing with violence and aggression online training course was developed to meet the required learning outcomes in the Skills for Health’s UK Core Skills Training Framework (CSTF) and the Health and Safety Executive (HSE) guidance for employers and employees.

 Online Handling Violence & Aggression Training -

Who is this handling violence and aggression online course for?

The Mandatory Training Group’s handling violence and aggression eLearning course should be completed by all healthcare and social care staff. This includes unpaid and voluntary staff working in NHS and private hospitals, locum doctors, locum allied health professionals, agency nurses and healthcare assistants. This violence and aggression handling online course is also relevant for health and social care support workers, including charities, community workers, nursing staff and residential home workers.

This handling violence and aggression online course can be taken as a standalone CPD course or as part of our online violence and aggression training package or the wider online candidate mandatory training courses.

This online dealing with violence and aggression training course covers the main points relating to the violence and aggression in health and social care settings. It has additional online learning resources that provide more details for learners to refer to during the course and in practice.

Course aims and objectives

  • To provide the learner with a clear understanding of the legislation regarding handling violence and aggression
  • Provide the learner with proven techniques to handle aggression and violence in the workplace
  • Sign post the learner to organisations that can provide support and help
  • To provide essential violence and aggression training resources in an engaging and meaningful way
  • To provide a FREE blended learning environment that is available to all individuals and businesses

What is covered in this online course?

  • An introduction to the management of aggression and violence in the workplace
  • Definition of aggression
  • The main forms of aggression
  • The purposes of aggression
  • The main types of aggression
  • Factors that can influence aggression
  • Definition of violence
  • Who is at risk of workplace violence
  • Should violence and aggression concern you
  • What the law says about violence and aggression in the workplace 
  • Effective management of violence and aggression in work settings 
  • Stages of handling aggression and violence in the workplace
  • Why it is important to support the victims if workplace aggression and violence

Assessment and certification

At the end of this handling violence and aggression course, learners will be required to complete an online assessment. On successful completion of the knowledge test (80% pass mark), learners will be able to download a FREE CPD certificate that is valid for one year. 

We can also provide classroom based training at any suitable UK venue. Contact our Support Team on 02476 100090 or via Email to make a booking.

Course accreditation

The content of this handling violence aggression training course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines..

Course duration

It will take approximately 45 to 90 minutes to complete this aggression and violence e-learning course. The length of time to complete the course depends on the following:

  • your prior knowledge and experience about health and safety awareness in the workplace and prior training relating to dealing with handling violence and aggression 
  • how quickly you can study and absorb the learning materials
  • how much you can pace yourself once started 

You are in full control of how long it takes to complete this online dealing with aggression and violence training. You can go through the course in one sitting, or pause and come back later. Your progress will be recorded throughout and you will be able to start where you previously left off.

You can revise the online learning materials as many times as you like. Even after completing the course successfully (and obtaining your CPD) certificate, you will still have access to your learning materials for 365 days. 

Payment and additional information

After adding handling aggression and violence e learning course (s) to the shopping cart (by selecting Add to Cart), you will be able to make a secure payment using all major credit and debit cards. You can also make a secure payment through PayPal.

Handling Violence and Aggression Training - Online CPD Course

Once you have purchased your handling violence and aggression online training course (s), you will be sent a confirmation e-mail. You will then receive a link and login details to access your e-learning course (s) within 24 hours of purchase.

Why is violence and aggression training important?

Work-related violence is now considered by many as one of the most serious occupational hazards facing staff working in the Healthcare sector. With the growing evidence of the scale of the problem and the damage it causes, a number of strategic responses at both a local and national level have been launched to meet this challenge.

What is clear from the positive action that is underway across the health care sector is that there is no single solution to preventing workplace violence and aggression. Interventions to prevent and manage work-related violence must be considered within the broader context and framework of a total organisational response. What is also clear is that training is often held to be a primary element of the strategy for combating work-related violence. However, with the huge investment accorded to training in this area within the Healthcare sector the question is no longer “should we train?” but “is training worthwhile and effective?”

Violence and aggression training - meeting employers' legal obligations

The Health and Safety Executive (HSE) defines work-related violence as "any incident in which a person is abused, threatened or assaulted in circumstances relating to their work." Violence can range from a life-threatening physical attack to verbal abuse.

The Mandatory Training Group's online handling violence and aggression course helps UK employers and employees alike to fulfil the health and safety regulations. Our handling aggression and violence courses provide the essential knowledge and understanding as required by regulatory authorities.

Why choose The Mandatory Training Group’s violence and aggression training course?

There are benefits of choosing The Mandatory Training Group as your e-learning training provider, including:

√ National Skills Academy for Health national delivery partner √ UK accredited e learning provider √ nationally recognised CPD certificates √ SCORM compliant elearning courses √ TIN CAN compliant e-learning courses √ interactive online learning courses √ free blended learning environment for individuals and organisations √ competitively priced online training courses √ meet UK compliance requirements √ reduce organisational carbon footprint √ immediate access to online learning materials √ minimise travel costs and man hour costs of classroom training √ minimise hours and days spend away in classroom training √ download or print CPD certificates on completion

Organisational e-learning 

Are you responsible for organisational training and development or organisational statutory and mandatory compliance? You may want to find out more about how Learning Management System (LMS) may help your organisation. With out interactive LMS, managers and administrators can easily:

  • set up a FREE blended learning environment;
  • upload essential documents;
  • upload individual and group learners;
  • manage learners, including tracking progress
  • review who has completed training
  • download/print training reports for compliance audits

You can also browse our e-learning course catalogue to find out more about our statutory and mandatory training courses. Alternatively, contact our Support Team on  02476 100090 or via Email, stating your specific e-learning requirements.

Handling Violence and Aggression Training | Online CPD Course | The Mandatory Training Group

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ONLINE COURSES - Upon purchase of your online mandatory training course you will be sent a Log in link and unique access code via email | If you have purchased an online course on BEHALF OF SOMEONE ELSE please specify the full name of the person in the notes section of your payment area. Once the candidate has been set up on the system WE CANNOT under any circumstances change the learner name | For Further information on courses or if you are looking to bulk buy mandatory training courses call our responsive training team on 024 76100090 FACE TO FACE COURSES - Once you have booked your face to face mandatory training course you will be sent a confirmation email | please note to bring photo ID to your training day and plan your journey beforehand so you are on time |
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