Generation Gaps – Online Training Course – Intermediate Level - CPDUK Accredited.

Welcome to The Mandatory Training Group's online Generation Gaps training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.

This online Generation Gaps training course will help learners understand the various generations present at work. Both the young and older worker will have ideas and suggestions to offer, which will help the organisation thrive in the marketplace. Learning how to deal with the generation gaps at work will help you become a better manager or co-worker.

Course content

This online Generation Gaps training course includes the following:

Module One: Getting Started
Module Two: History
Module Three: Traditionalist
Module Four: Baby Boomers
Module Five: Generation X’s
Module Six: Generation Y’s (Millennial)
Module Seven: Differentiations Between Generations
Module Eight: Finding Common Ground
Module Nine: Conflict Management (I)
Module Ten: Conflict Management (II)
Module Eleven: The Power of 4
Module Twelve: Wrapping Up

Who is the course for?

This online Generation Gaps training course is suitable for those who want to know more about how an organisation can thrive in the marketplace with various generations present at work.

Course aims

This online Generation Gaps training course will help learners understand the various generations present at work, and understand what motivates them and dealing with them on a daily basis. Both the young and older workers will have many ideas to offer, which will help the organisation thrive in the marketplace. Learning how to deal with generation gaps. Generation gaps at work will help you become a better manager or co-worker.

Learning outcomes

The learning outcomes of this online Generation Gaps training course are to:

The history behind generation gaps
What are traditionalists
What are baby boomers
What are Generation Xers
What are Generation Yers
Differences between each type of generation
Finding common ground among the generations
Conflict management
Leveraging the benefits of generation gaps at work.

Generation Gaps – Online Training Course – Intermediate Level - CPDUK Accredited.

Generation Gaps – Online Training Course – CPDUK Accredited