Creative Problem Solving - Online Training Course & Certification

The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for all sectors, including health and social care, education, local government, private and charity sectors.

We have supported over one million learners to reach their potential through e-learning courses and qualifications using our interactive online learning portal.

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£29.99

Creative Problem Solving - Online Training Course - Certificate in Creative Problem Solving - Short E-Learning Course

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small. 

 

Study method - Online, self-paced (4-6 study hours)

Course format - Online (24/7 access), modular

Course Duration - Part-time (1-year access)

Qualification – CPD certificate of completion

Course Delivery – via desktop PC/MAC, laptops, tablets or smart phones

Awarded Body – CPD Accreditation Service (UK)

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Creative Problem Solving - Online Training Course - Certificate in Creative Problem Solving - Short E-Learning Course - The Mandatory Training Group -

Course aims

The creative problem solving online training course will give participants an overview of the entire creative problem-solving process, as well as key problem-solving tools that they can use every day. Skills such as brainstorming, information gathering, analysing data, and identifying resources will be covered throughout the online course.

Course objectives

The objectives of this creative problem solving online course are:

  • Understand problems and the creative problem-solving process
  • Identify types of information to gather and key questions to ask in problem solving
  • Identify the importance of defining a problem correctly
  • Identify and use four different problem definition tools
  • Write concrete problem statements
  • Use basic brainstorming tools to generate ideas for solutions
  • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
  • Perform a final analysis to select a solution
  • Understand the roles that fact and intuition play in selecting a solution
  • Understand the need to refine the shortlist and redefine it
  • Understand how to identify the tasks and resources necessary to implement solutions
  • Evaluate and adapt solutions to reality

What’s covered in this course?

This online creative problem-solving course covers the following:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: The Problem Solving Method
  • What is a Problem?
  • What is Creative Problem Solving?
  • What are the Steps in the Creative Solving Process?
Module Three: Information Gathering
  • Understanding Types of Information
  • Identifying Key Questions
  • Methods of Gathering Information
Module Four: Problem Definition
  • Defining the Problem
  • Determining Where the Problem Originated
  • Defining the Present State and the Desired State
  • Stating and Restating the Problem
  • Analyzing the Problem
  • Writing the Problem Statement
Module Five: Preparing for Brainstorming
  • Identifying Mental Blocks
  • Removing Mental Blocks
  • Stimulating Creativity
Module Six: Generating Solutions (I)
  • Brainstorming Basics
  • Brainwriting and Mind Mapping
  • Duncker Diagrams
Module Seven: Generating Solutions (II)
  • The Morphological Matrix
  • The Six Thinking Hats
  • The Blink Method
Module Eight: Analyzing Solutions
  • Developing Criteria
  • Analyzing Wants and Needs
  • Using Cost/Benefit Analysis
Module Nine: Selecting a Solution
  • Doing a Final Analysis
  • Paired Comparison Analysis
  • Analyzing Potential Problems
Module Ten: Planning Your Next Steps
  • Identifying Tasks
  • Identifying Resources
  • Implementing, Evaluating, and Adapting
Module Eleven: Recording Lessons Learned
  • Planning the Follow-Up Meeting
  • Celebrating Successes
  • Identifying Improvements
Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

What is creative problem solving?

"Creative problem solving (CPS) is a proven method for approaching a problem or a challenge in an imaginative and innovative way. It's a process that helps you redefine the problems and opportunities you face, come up with new, innovative responses and solutions, and then take action"

Why choose our online training courses?

  1. All our e-learning courses can be accessed on any electronic/computerised device.

    • Study anywhere, in your own time and at your own pace!
    • Easy to follow and understand
    • Only 4-6 hours recommended study time
    • 1-year access to course & learning materials
    • Access your course anytime, anywhere & on any device
    • Complete course on desktop computer, laptop, tablet or smartphone
    • Additional references and downloadable materials available
    • CPD accredited certification on completion

    Course accreditation

    1. The content of this online training course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

    2.  All our online courses are accredited and internationally recognised (UK CPD Accreditation Service)

    Organisational e-learning

    Are you responsible for organisational training and development or organisational statutory and mandatory compliance? You may want to find out more about how Learning Management System (LMS) may help your organisation. With our interactive LMS, managers and administrators can easily:

    • set up a FREE blended learning environment;
    • upload essential documents;
    • upload individual and group learners;
    • manage learners, including tracking progress
    • review who has completed training
    • download/print training reports for compliance audits

    You can also browse our full e-learning course catalogue or leadership and management courses and programs to find out more about our wide range of training courses and qualifications. Alternatively, contact our Support Team on 02476 100090 or via Email, stating your specific e-learning requirements.

    Creative Problem Solving - Online Training Course & Certification


    Instant Access

    Gain instant access to your course(s) upon purchasing through our website

    Login credentials are sent immediately to the customer to the email address provided during the checkout process

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    Learn Anytime, Anywhere, On Any Device

    Learn at your own pace, at a time and place convenient to your circumstances

    Individual learners can access their course material(s) 24/7 for 365 days from the date of purchase

    In the case of organisations that order multiple licences for future use, the countdown will start when learners are allocated to the training course(s)

    Assessment and Certification

    Unlimited attempts to complete end of course assessments

    On successful completion, download, print/save quality-assured CPD certificate

    Online Support 24/7

    Customer service teams interact with clients through email and live chat support

    100% Money-Back Guarantee

    We want you to be completely satisfied with your training. We offer a 14-day money-back guarantee if you are not 100% satisfied

    Refund policy

    To request a refund, you should email our support team with your receipt stating why you would like to be reimbursed

    You, or your learners, must not complete the training to make a valid refund claim. Any courses that have been completed and those with certificates achieved will not be valid for a refund


    End of course assessment

    At the end of this course, learners are required to complete an online end of course assessment. On successful completion of the assessment (80% pass mark), learners may download a FREE CPD certificate from their profile page.

    Certification

    On successful completion of this e-learning course and end of course assessment, the learner may download, save and/or print a quality assured CPD certificate (recognised internationally). Our CPD certificate can be used to provide evidence for compliance and audit or Continuing Professional Development (CPD).

    Course accreditation

    The CPD Certification Service accredits all our online training courses and programmes as conforming to universally accepted Continuous Professional Development (CPD) guidelines.rses meet the latest guidance and best practice recommendations.
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    Why choose our accredited e-learning courses and programmes?

    The benefits of using our accredited e-learning courses in the workplace include:

      CPDUK accredited e-learning provider
      Ofqual approved training centre (UK qualifications)
      Internationally recognised CPD and Ofqual approved certificates
      Wide range of courses and qualifications that meet UK legislation and guidelines
      Over 500 online courses and programmes that cover multiple sectors
      Free blended learning environment for individuals and organisations
      Immediate access to online courses and programmes
      Highly interactive e-learning portal
      Substantial cost reductions (no travel fees and other expenses)
      Self-paced online learning
      Low carbon footprint through e-learning
      Repository of online learning materials and assessments
      Fully qualified and experienced trainers, instructors and assessors
      Experienced subject matter experts and content developers
      Conversion of existing classroom courses to e-learning courses
      All training courses meet the latest guidance and best practice recommendations.

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    To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

    If you are booking the course for someone else, please click the ‘Buy For Others’ button at the upper right hand of this page.

    Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

    Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a ‘knowledge check’ section. This section helps the learners remember what they have learnt.

    Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

    These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

    There is no deadline for completion. The course will expire from a learner’s account after 365 days, whether it has been accessed or not.

    Yes. All end of course assessments are completed online.

    Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

    To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

    Obtained certificates can be downloaded from the learner’s profile page.

    We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.

    Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablet and mobile devices, such as iPads, iPhone and Android mobile phones.

    Obtained certificates can be downloaded from the learner’s profile page.

    For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

    There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

    The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

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