{"product_id":"courses-statutory-duty-of-candour-level-3","title":"Statutory Duty of Candour - Level 3","description":"\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eStatutory Duty of Candour - Level 3 | Online Course | CPDUK Accredited\u003c\/strong\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 100%; height: 118.563px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 19.5938px;\"\u003e\n\u003ctd style=\"width: 46.5704%; height: 19.5938px;\"\u003e\u003cstrong\u003eLevel\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 53.0686%; height: 19.5938px;\"\u003e3\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5938px;\"\u003e\n\u003ctd style=\"width: 46.5704%; height: 19.5938px;\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-0ca7e551-7fff-dacb-4043-690cb1600676\"\u003e\u003cspan\u003eDuration\u003c\/span\u003e\u003c\/b\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 53.0686%; height: 19.5938px;\"\u003e2 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5938px;\"\u003e\n\u003ctd style=\"width: 46.5704%; height: 19.5938px;\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-7ae45b5b-7fff-f54b-5c6e-f7a5d20f08a2\"\u003e\u003cspan\u003eMethod\u003c\/span\u003e\u003c\/b\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 53.0686%; height: 19.5938px;\"\u003eOnline Course 24\/7\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5938px;\"\u003e\n\u003ctd style=\"width: 46.5704%; height: 19.5938px;\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-35174e91-7fff-0795-bacf-8a22e552de4d\"\u003e\u003cspan\u003ePlatform\u003c\/span\u003e\u003c\/b\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 53.0686%; height: 19.5938px;\"\u003eDesktop, Laptop, Mobile, Tablet\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5938px;\"\u003e\n\u003ctd style=\"width: 46.5704%; height: 19.5938px;\"\u003e\u003cstrong\u003eAccess expiry\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 53.0686%; height: 19.5938px;\"\u003e365 days\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 20.5938px;\"\u003e\n\u003ctd style=\"width: 46.5704%; height: 20.5938px;\"\u003e\u003cstrong\u003eCertificate Validity\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 53.0686%; height: 20.5938px;\"\u003e3 years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eOverview\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003e \u003cstrong\u003eCPD-Accredited | CQC, GMC, NMC, HCPC, GDC \u0026amp; RCN Compliant | ComplyPlus™ LMS\u003c\/strong\u003e\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003eThis Statutory Duty of Candour Level 3 online course explains CQC Regulation 20 and how to be open and transparent when things go wrong in care settings. It covers when candour applies, who the relevant person is, what must be communicated, including apologies and explanations, and how to record and evidence actions. The course also links candour to incident reporting, investigations, and learning culture to support safer, more accountable care delivery across health and social care services.\u003c\/p\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eCourse content\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis Statutory Duty of Candour e-learning course covers:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eStatutory duty of candour in health and social care services and settings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCQC Regulation 20, including definitions, thresholds and required actions in care practice\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIdentifying the relevant person and communication timeframes in care settings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eWhat to communicate, including apology, explanation, actions and follow-up communication and steps\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eDocumentation and evidence requirements, including records, letters and audit trail\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eProfessional duty of candour and team responsibilities in all settings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIncident reporting, investigations and learning culture\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eOrganisational systems, policies, governance oversight, inspection readiness and compliance.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eWho is the course for?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis Statutory Duty of Candour eLearning course is suitable for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eHealth and social care staff working in CQC-regulated services and care settings\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eRegistered managers, supervisors and team leaders\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eClinical and non-clinical staff involved in incident and complaint handling\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eDoctors, nurses, midwives, AHPs and support workers\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eQuality, governance and compliance leads responsible for candour processes.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eAims\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe aims of this Statutory Duty of Candour online course are to:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eBuild a confident understanding of CQC Regulation 20 and how statutory and professional candour duties support safe, transparent and accountable practice across health and social care settings and services in practice environments\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eStrengthen capability to respond lawfully when things go wrong through timely communication, accurate documentation, incident reporting and learning culture systems to support continuous improvement, safer care delivery and reduce the risk of repeat harm.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eLearning objectives\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis Statutory Duty of Candour e-learning course will:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eExplain statutory duty of candour requirements under CQC Regulation 20, including definitions and thresholds in practice\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eClarify who the relevant person is and what information must be shared, when and how it should be recorded\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eSet out practical steps for disclosure, including apology, explanation, actions and follow-up communication\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eDescribe documentation expectations and how to maintain an auditable evidence trail\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eExplain how candour links to incident reporting, investigations and learning culture improvement\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eSummarise professional duty of candour expectations across multidisciplinary teams\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eOutline organisational responsibilities, including policies, governance oversight, accountability and inspection readiness processes in practice.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eLearning outcomes\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOn completion of this Statutory Duty of Candour online course, learners will be able to:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eDefine statutory and professional duty of candour and distinguish their purposes in practice\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIdentify when CQC Regulation 20 applies and who must be notified as the relevant person\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eDescribe the required disclosure steps, including apology, explanations and ongoing communication\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eRecord candid actions accurately, including conversations, letters and agreed next steps\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eApply appropriate escalation routes and team roles to ensure responsibility is clear and auditable\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eContribute to incident reporting and learning culture behaviours to reduce repeat harm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eExplain how organisational systems (policies, roles and oversight) support consistent candour compliance in care settings and services in practice environments.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eCourse assessment\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003eMultiple-choice knowledge assessment with a minimum pass mark of \u003c\/span\u003e\u003cstrong\u003e80%\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAssessment questions mapped directly to course learning outcomes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eUnlimited assessment retakes included\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eConfirms knowledge of duty of candour, disclosure steps, documentation and compliance requirements.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eCourse certification\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCPD-accredited digital certificate issued on successful course completion\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCertificate available for immediate download as a secure PDF\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eSupports evidence of compliance with statutory and professional duty of candour\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCertificate authenticity can be verified via the ComplyPlus™ platform.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eRefresher requirements\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003eThis course should be refreshed every\u003c\/span\u003e\u003cspan\u003e \u003cstrong\u003e3 years\u003c\/strong\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eEarlier refresher is advised if legislation, guidance, workplace policy, or risk assessments change.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eCourse accreditation\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eExternally reviewed and accredited by the CPD Certification Service, ensuring high-quality training meeting international standards\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eSupports compliance with CQC Regulation 20\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eInformed by UK legislation and professional guidance, including GMC, NMC, HCPC, GDC and RCN standards\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eReinforces transparency, accountability and learning culture in care.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eFAQ's\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhy is this online statutory duty of candour course important?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis online course helps staff comply with Regulation 20 by communicating openly, apologising appropriately and supporting safer care through learning and transparency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat does this duty of candour e-learning course cover?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis e-learning course covers Regulation 20, disclosure steps, apologies, documentation, reporting, investigations and learning culture in practice.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWho should take this statutory duty of candour eLearning course?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis eLearning course is suitable for health and social care staff, managers, and governance leads involved in incidents, complaints and compliance processes.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHow do I log on to the eLearning platform?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAfter purchasing a course, you’ll receive an email with your login details and a platform access link to ComplyPlus™ LMS (optimised for Google Chrome). Your email address will serve as your fixed username. To avoid access issues, ensure your purchase information is accurate and up to date.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eI haven't received my login details. What should I do?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour login details are emailed automatically right after purchase. Please check your Spam or Junk folder, as some email providers (like Google or Yahoo) may direct them there.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHow do I download my certificate(s)?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce you have successfully completed the end-of-course assessment with a passing score, your certificate will be made available online on ComplyPlus™ LMS. It is issued in a quality-assured PDF format and can be downloaded directly from the platform.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce available, you can:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDownload the certificate directly to your device\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSave a digital copy for your records\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrint a physical copy if needed.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNo physical copy will be mailed, as all certificates are issued electronically for convenience and instant access.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCan I request name changes on certificates?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLearners are not allowed to change their names directly in the LMS. This is to ensure that the name reflected on the certificate belongs to the actual individual who completed the course and to prevent the risk of name forgery or transferring certificates to others.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you need to request a name change, please contact our Support Team by submitting your concern through this \u003c\/span\u003e\u003ca rel=\"noopener\" href=\"https:\/\/www.mandatorytraining.co.uk\/pages\/accredited-courses-regulated-training-and-qualifications-provider\" target=\"_blank\"\u003e\u003cspan\u003eform\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e. Kindly include a clear reason for the change and any supporting documentation required for verification.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDo you give discounts for bulk purchases?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYes, we offer competitive volume discounts for organisations enrolling multiple candidates in any of our online training courses. To view our current volume discount options, \u003c\/span\u003e\u003ca rel=\"noopener\" href=\"https:\/\/www.mandatorytraining.co.uk\/pages\/elearning-for-healthcare-social-care\" target=\"_blank\"\u003e\u003cspan\u003eclick here\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch4\u003e\u003cstrong\u003eStatutory Duty of Candour - Level 3 | ComplyPlus™ LMS | The Mandatory Training Group UK -\u003c\/strong\u003e\u003c\/h4\u003e","brand":"MTG","offers":[{"title":"Default Title","offer_id":29110107766818,"sku":"3819764187170","price":19.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0937\/2788\/files\/Statutory_Duty_of_Candour_-_Level_3_-_e-learning_Course_-_ComplyPlus_LMS_-_The_Mandatory_Training_Group_UK.png?v=1778492047","url":"https:\/\/www.mandatorytraining.co.uk\/products\/courses-statutory-duty-of-candour-level-3","provider":"The Mandatory Training Group ","version":"1.0","type":"link"}