{"product_id":"courses-staff-discipline-and-grievance-measures-dental-level-1","title":"Staff Discipline and Grievance Measures (Dental) - Level 1","description":"\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eStaff Discipline and Grievance Measures (Dental) - Level 1 | \u003cmeta charset=\"utf-8\"\u003eOnline Course | CPDUK Accredited\u003c\/strong\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 100%; height: 118.563px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 19.5938px;\"\u003e\n\u003ctd style=\"width: 46.5704%; height: 19.5938px;\"\u003e\u003cstrong\u003eLevel\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 53.0686%; height: 19.5938px;\"\u003e1\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5938px;\"\u003e\n\u003ctd style=\"width: 46.5704%; height: 19.5938px;\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-0ca7e551-7fff-dacb-4043-690cb1600676\"\u003e\u003cspan\u003eDuration\u003c\/span\u003e\u003c\/b\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 53.0686%; height: 19.5938px;\"\u003e1 hour\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5938px;\"\u003e\n\u003ctd style=\"width: 46.5704%; height: 19.5938px;\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-7ae45b5b-7fff-f54b-5c6e-f7a5d20f08a2\"\u003e\u003cspan\u003eMethod\u003c\/span\u003e\u003c\/b\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 53.0686%; height: 19.5938px;\"\u003eOnline Course 24\/7\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5938px;\"\u003e\n\u003ctd style=\"width: 46.5704%; height: 19.5938px;\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-35174e91-7fff-0795-bacf-8a22e552de4d\"\u003e\u003cspan\u003ePlatform\u003c\/span\u003e\u003c\/b\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 53.0686%; height: 19.5938px;\"\u003eDesktop, Laptop, Mobile, Tablet\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5938px;\"\u003e\n\u003ctd style=\"width: 46.5704%; height: 19.5938px;\"\u003e\u003cstrong\u003eAccess expiry\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 53.0686%; height: 19.5938px;\"\u003e365 days\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 20.5938px;\"\u003e\n\u003ctd style=\"width: 46.5704%; height: 20.5938px;\"\u003e\u003cstrong\u003eCertificate Validity\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 53.0686%; height: 20.5938px;\"\u003eNo expiry\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eOverview\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cstrong\u003eCPD-Accredited | CQC, ACAS \u0026amp; GDC Aligned | ComplyPlus™ LMS\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis Staff Discipline and Grievance Measures (Dental) Level 1 online course helps dental professionals understand fair, consistent, and legally compliant disciplinary and grievance procedures. It covers employment legislation, General Dental Council (GDC) standards, Care Quality Commission (CQC) requirements, communication, workplace investigations, documentation, performance management, and resolution processes that strengthen governance, workplace culture, and high-quality patient care.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eCourse content\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eThis Staff Discipline and Grievance Measures (Dental) e-learning course covers:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eEmployment legislation, Advisory, Conciliation and Arbitration Service (ACAS) guidance, GDC standards, and CQC requirements\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eWorkplace governance, policies, contracts, performance standards, and organisational responsibilities\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCommunication, grievance handling, disciplinary procedures, and conflict resolution\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003ePerformance management, Specific, Measurable, Achievable, Relevant and Time-bound (SMART) improvement planning, and staff development\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eDocumentation, record keeping, workplace reporting, and governance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eResolving workplace concerns through fairness, teamwork, equality, continual improvement, and accountability.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eWho is the course for?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eThis Staff Discipline and Grievance Measures (Dental) eLearning course is for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eDentists and practice owners\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003ePractice managers and supervisors\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eDental nurses, hygienists, therapists, orthodontic therapists, clinical dental technicians, and dental technicians\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eReception and administrative staff in people management\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eProfessionals responsible for fair, compliant staff management within dental services.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eAims\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eThe aims of this Staff Discipline and Grievance Measures (Dental) online course are to:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eDevelop understanding of disciplinary and grievance principles, enabling dental professionals to apply fair, consistent, and legally compliant procedures that strengthen governance, performance, communication, culture, and compliance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eStrengthen knowledge of performance management, investigations, documentation, communication, conflict resolution, and continual improvement to promote leadership, working relationships, workforce well-being, and quality care.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eLearning objectives\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eThis Staff Discipline and Grievance Measures (Dental) e-learning course will:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eExplain the legal requirements for disciplinary and grievance procedures in dental practice\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eExplore GDC standards, CQC requirements, and professional responsibilities\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIntroduce ACAS guidance, organisational policies, and workplace procedures\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eExplain employment responsibilities and staff obligations within a dental practice\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eDevelop communication skills for disciplinary, grievance, and workplace matters\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eExamine workplace investigations, performance management, and conflict resolution\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eExplore documentation, record keeping, workplace reporting, and governance\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eIntroduce reflective learning, SMART improvement planning, and approaches that support fair decision-making, continual improvement, and a positive workplace culture.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eLearning outcomes\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp\u003e\u003cspan\u003eBy the end of this Staff Discipline and Grievance Measures (Dental) eLearning course, you will be able to:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eExplain legal requirements for fair and consistent disciplinary and grievance procedures in dental practice\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eDescribe GDC standards, CQC requirements, and key employment responsibilities\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eApply ACAS guidance and relevant organisational policies to workplace situations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCommunicate effectively during disciplinary, grievance, and performance matters\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eConduct workplace investigations using fair and consistent procedures\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eProduce accurate documentation, records, and workplace reports\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eApply SMART improvement plans to support staff performance and development\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eEvaluate workplace concerns, resolve issues constructively, and contribute to a fair, compliant, and positive dental practice.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eCourse assessment\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cspan\u003eMultiple-choice knowledge assessment with a minimum pass mark of \u003c\/span\u003e\u003cstrong\u003e80%\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eAssessment questions mapped directly to course learning outcomes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eUnlimited assessment retakes included\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eConfirms knowledge of fair and compliant disciplinary and grievance procedures in dental practice.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eCourse certification\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCPD-accredited digital certificate issued on successful course completion\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCertificate available for immediate download as a secure PDF\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eSupports evidence of competence in applying disciplinary and grievance procedures within dental practice\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eCertificate authenticity can be verified via the ComplyPlus™ platform.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eRefresher requirements\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eThere is no formal certificate expiry period for this course\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eEarlier refresher is advised if legislation, guidance, workplace policy, or risk assessments change.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eCourse accreditation\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eExternally reviewed and accredited by the Continuing Professional Development (CPD) Certification Service, ensuring high-quality training meeting international standards\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eSupports CQC expectations for effective governance, leadership, and workforce management\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\u003cspan\u003eInformed by current employment legislation, ACAS guidance, GDC standards, CQC regulations, and recognised best practice.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eFAQ's\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhy is this online course on staff discipline and grievance measures in dental settings important?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis online course helps dental teams manage disciplinary and grievance issues fairly, consistently, and in line with legal and professional requirements.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat does this e-learning course on staff discipline and grievance measures in dental settings cover?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis e-learning course covers ACAS guidance, GDC standards, CQC requirements, workplace investigations, documentation, and performance management.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHow does this eLearning course on staff discipline and grievance measures support compliant dental staff management?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis eLearning course explains fair procedures, communication, documentation, and investigations to support compliant staff management in dental practice.\u003c\/span\u003e\u003cspan\u003e\u003cspan class=\"Apple-tab-span\"\u003e \u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHow do I log on to the eLearning platform?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAfter purchasing a course, you’ll receive an email with your login details and a platform access link to ComplyPlus™ LMS (optimised for Google Chrome). Your email address will serve as your fixed username. To avoid access issues, ensure your purchase information is accurate and up to date.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eI haven't received my login details. What should I do?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour login details are emailed automatically right after purchase. Please check your Spam or Junk folder, as some email providers (like Google or Yahoo) may direct them there.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHow do I download my certificate(s)?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce you have successfully completed the end-of-course assessment with a passing score, your certificate will be made available online on ComplyPlus™ LMS. It is issued in a quality-assured PDF format and can be downloaded directly from the platform.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce available, you can:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDownload the certificate directly to your device\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSave a digital copy for your records\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrint a physical copy if needed.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNo physical copy will be mailed, as all certificates are issued electronically for convenience and instant access.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCan I request name changes on certificates?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLearners are not allowed to change their names directly in the LMS. This is to ensure that the name reflected on the certificate belongs to the actual individual who completed the course and to prevent the risk of name forgery or transferring certificates to others.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you need to request a name change, please contact our Support Team by submitting your concern through this \u003c\/span\u003e\u003ca rel=\"noopener\" href=\"https:\/\/www.mandatorytraining.co.uk\/pages\/accredited-courses-regulated-training-and-qualifications-provider\" target=\"_blank\"\u003e\u003cspan\u003eform\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e. Kindly include a clear reason for the change and any supporting documentation required for verification.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDo you give discounts for bulk purchases?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYes, we offer competitive volume discounts for organisations enrolling multiple candidates in any of our online training courses. To view our current volume discount options, \u003c\/span\u003e\u003ca rel=\"noopener\" href=\"https:\/\/www.mandatorytraining.co.uk\/pages\/elearning-for-healthcare-social-care\" target=\"_blank\"\u003e\u003cspan\u003eclick here\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch4\u003e\u003cstrong\u003eStaff Discipline and Grievance Measures (Dental) - Level 1 | ComplyPlus™ LMS | The Mandatory Training Group UK -\u003c\/strong\u003e\u003c\/h4\u003e","brand":"MTG","offers":[{"title":"Default Title","offer_id":32052035289157,"sku":"4666234667077","price":14.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0937\/2788\/files\/Staff_Discipline_and_Grievance_Measures_Dental_-_Level_1_-_e-learning_Course_-_ComplyPlus_LMS_-_The_Mandatory_Training_Group_UK.png?v=1782994702","url":"https:\/\/www.mandatorytraining.co.uk\/products\/courses-staff-discipline-and-grievance-measures-dental-level-1","provider":"The Mandatory Training Group ","version":"1.0","type":"link"}