{"product_id":"courses-introduction-to-mental-health-first-aid","title":"Introduction to Mental Health First Aid","description":"\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIntroduction to Mental Health First Aid | eLearning Package | CPDUK Accredited\u003c\/strong\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ctable width=\"100%\" style=\"width: 100%; height: 118.563px;\"\u003e\n\u003ctbody\u003e\n\u003ctr style=\"height: 19.5938px;\"\u003e\n\u003ctd style=\"width: 46.5704%; height: 19.5938px;\"\u003e\u003cb id=\"docs-internal-guid-e2ffee86-7fff-c37d-51a0-600194bbd309\"\u003e\u003cspan\u003eLevel\u003c\/span\u003e\u003c\/b\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 53.0686%; height: 19.5938px;\"\u003eLevel 2 modules\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5938px;\"\u003e\n\u003ctd style=\"width: 46.5704%; height: 19.5938px;\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-0ca7e551-7fff-dacb-4043-690cb1600676\"\u003e\u003cspan\u003eDuration\u003c\/span\u003e\u003c\/b\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 53.0686%; height: 19.5938px;\"\u003e8 hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5938px;\"\u003e\n\u003ctd style=\"width: 46.5704%; height: 19.5938px;\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-7ae45b5b-7fff-f54b-5c6e-f7a5d20f08a2\"\u003e\u003cspan\u003eMethod\u003c\/span\u003e\u003c\/b\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 53.0686%; height: 19.5938px;\"\u003eOnline Course 24\/7\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5938px;\"\u003e\n\u003ctd style=\"width: 46.5704%; height: 19.5938px;\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cb id=\"docs-internal-guid-35174e91-7fff-0795-bacf-8a22e552de4d\"\u003e\u003cspan\u003ePlatform\u003c\/span\u003e\u003c\/b\u003e\n\u003c\/td\u003e\n\u003ctd style=\"width: 53.0686%; height: 19.5938px;\"\u003eDesktop, Laptop, Mobile, Tablet\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 19.5938px;\"\u003e\n\u003ctd style=\"width: 46.5704%; height: 19.5938px;\"\u003e\u003cstrong\u003eAccess expiry\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 53.0686%; height: 19.5938px;\"\u003e365 days\u003cbr\u003e\n\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr style=\"height: 20.5938px;\"\u003e\n\u003ctd style=\"width: 46.5704%; height: 20.5938px;\"\u003e\u003cstrong\u003eCertificate Validity\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd style=\"width: 53.0686%; height: 20.5938px;\"\u003eAll modules in this package do not have a certificate expiry\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch2\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eOverview\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cb id=\"docs-internal-guid-10bb6cd5-7fff-bdbf-f876-73d6251ae095\"\u003e\u003cspan\u003eCPD-Accredited | MHFA-Aligned | ComplyPlus™ LMS\u003c\/span\u003e\u003c\/b\u003e\u003cbr\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003eThis online Introduction to Mental Health First Aid package provides essential knowledge for recognising mental health concerns, responding to crises, and supporting individuals effectively. It covers the role of a mental health first aider, common mental health conditions, early intervention, and person-centred support. This package helps learners identify warning signs, respond appropriately to mental health difficulties, and signpost individuals to appropriate support services.\u003c\/p\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eCourse content\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis Introduction to Mental Health First Aid e-learning package covers the following modules:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eUnderstanding the Role of a Mental Health First Aider - Level 2\u003c\/strong\u003e\u003cspan\u003e - Responsibilities, boundaries, and support strategies\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eUnderstanding Mental Health Conditions - Level 2\u003c\/strong\u003e\u003cspan\u003e - Common conditions, symptoms, risk factors, and impacts\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eProviding Mental Health First Aid in Specific Circumstances - Level 2\u003c\/strong\u003e\u003cspan\u003e - Responding to crises, supporting individuals, and signposting support\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cstrong\u003eThe History of Mental Health Support and Legislation - Level 2\u003c\/strong\u003e\u003cspan\u003e - Key developments, legislation, rights, and policy changes\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cb id=\"docs-internal-guid-32471443-7fff-0fcd-4dcb-e7a1a28bc414\"\u003e\u003cspan\u003eIntroduction to Mental Health \u003c\/span\u003e\u003c\/b\u003e- Level 2 - Mental health awareness, well-being, influencing factors, and misconceptions.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eWho is the course for?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis Introduction to Mental Health First Aid eLearning package is for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eEmployees, managers, supervisors, and team leaders supporting workplace well-being\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMental health champions, well-being advocates, and designated support contacts\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eHuman resources, occupational health, and people management professionals\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIndividuals seeking practical knowledge of mental health first aid and support strategies.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eAims\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe aims of this Introduction to Mental Health First Aid online package are to:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDevelop understanding of Mental Health First Aid (MHFA) principles, including recognising concerns, responding to crises, and supporting individuals using person-centred approaches\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEnhance confidence in providing initial support, promoting well-being, reducing stigma, and signposting individuals to appropriate services\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIncrease awareness of common mental health conditions, warning signs, risk factors, and the role of a mental health first aider in supporting outcomes.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eLearning objectives\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis Introduction to Mental Health First Aid e-learning package will:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eExplain the principles, purpose, and importance of MHFA in supporting individuals experiencing mental health difficulties\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDescribe the role, responsibilities, boundaries, and ethical considerations of a mental health first aider\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eOutline common mental health conditions, warning signs, symptoms, risk factors, and contributing factors\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDemonstrate how to recognise and respond appropriately to mental health concerns and crises\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProvide guidance on immediate support, practical actions, signposting, and appropriate responses\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eExplore person-centred approaches, effective communication, active listening, and supportive conversations\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIdentify support services, referral pathways, and methods for maintaining well-being and resilience.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eLearning outcomes\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBy the end of this Introduction to Mental Health First Aid eLearning package, you will be able to:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eDefine MHFA principles and their role in supporting mental well-being\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDescribe the role, responsibilities, and boundaries of a Mental Health First Aider\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIdentify signs, symptoms, and indicators of mental health distress and common mental health conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRecognise mental health crises, warning signs, and situations requiring immediate support and escalation\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eApply appropriate support actions, reassurance, and signposting to relevant services\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eDemonstrate person-centred support techniques, effective communication, active listening, empathy, and respect\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eIdentify support services and maintain personal well-being and resilience when supporting others experiencing mental health difficulties.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eCourse assessment\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cspan\u003eMultiple-choice knowledge assessment with a minimum pass mark of \u003c\/span\u003e\u003cstrong\u003e80%\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eAssessment questions mapped directly to course learning outcomes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnlimited assessment retakes included\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEach module in this package has its own end-of-course assessment\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eConfirms knowledge of mental health first aid, recognising concerns, crisis response, and person-centred support.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eCourse certification\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eCPD-accredited digital certificate issued on successful course completion\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCertificate available for immediate download as a secure PDF\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSupports evidence of competence in mental health first aid awareness, recognising distress and responding appropriately\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eCertificate authenticity can be verified via the ComplyPlus™ platform\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEach module in this package has its own certificate.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eRefresher requirements\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eThere is no formal certificate expiry for each module in this package\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eEarlier refresher is advised if legislation, guidance, workplace policy, or risk assessments change.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eCourse accreditation\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eExternally reviewed and accredited by the Continuing Professional Development (CPD) Certification Service, ensuring high-quality training meeting international standards\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eInformed by mental health legislation, workplace well-being guidance, equality principles, and recognised MHFA best practice.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eFAQ's\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhy is this online introduction to mental health first aid package important?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis online package equips learners with essential skills to recognise mental health concerns early, respond to crises, and support individuals safely while promoting well-being and reducing workplace risk.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat does this introduction to mental health first aid e-learning package cover?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis e-learning package covers mental health awareness, recognising conditions, crisis response, communication skills, and the role of a mental health first aider, including signposting to support services.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWho should take this introduction to mental health first aid eLearning package?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis eLearning package is suitable for employees, managers, health and social care staff, and anyone responsible for supporting mental health and well-being in workplace or community settings.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHow do I log on to the eLearning platform?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAfter purchasing a course, you’ll receive an email with your login details and a platform access link to ComplyPlus™ LMS (optimised for Google Chrome). Your email address will serve as your fixed username. To avoid access issues, ensure your purchase information is accurate and up to date.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eI haven't received my login details. What should I do?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour login details are emailed automatically right after purchase. Please check your Spam or Junk folder, as some email providers (like Google or Yahoo) may direct them there.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHow do I download my certificate(s)?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce you have successfully completed the end-of-course assessment with a passing score, your certificate will be made available online on ComplyPlus™ LMS. It is issued in a quality-assured PDF format and can be downloaded directly from the platform.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce available, you can:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDownload the certificate directly to your device\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSave a digital copy for your records\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" aria-level=\"1\"\u003e\n\u003cp dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePrint a physical copy if needed.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNo physical copy will be mailed, as all certificates are issued electronically for convenience and instant access.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCan I request name changes on certificates?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLearners are not allowed to change their names directly in the LMS. This is to ensure that the name reflected on the certificate belongs to the actual individual who completed the course and to prevent the risk of name forgery or transferring certificates to others.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you need to request a name change, please contact our Support Team by submitting your concern through this \u003c\/span\u003e\u003ca rel=\"noopener\" href=\"https:\/\/www.mandatorytraining.co.uk\/pages\/accredited-courses-regulated-training-and-qualifications-provider\" target=\"_blank\"\u003e\u003cspan\u003eform\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e. Kindly include a clear reason for the change and any supporting documentation required for verification.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDo you give discounts for bulk purchases?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYes, we offer competitive volume discounts for organisations enrolling multiple candidates in any of our online training courses. To view our current volume discount options, \u003c\/span\u003e\u003ca rel=\"noopener\" href=\"https:\/\/www.mandatorytraining.co.uk\/pages\/elearning-for-healthcare-social-care\" target=\"_blank\"\u003e\u003cspan\u003eclick here\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch4\u003e\u003cstrong\u003eIntroduction to Mental Health First Aid | ComplyPlus™ LMS | The Mandatory Training Group UK -\u003c\/strong\u003e\u003c\/h4\u003e","brand":"MTG","offers":[{"title":"Default Title","offer_id":40583597555781,"sku":"6896420257861","price":19.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0937\/2788\/files\/Introduction_to_Mental_Health_First_Aid_-_e-learning_Package_-_ComplyPlus_LMS_-_The_Mandatory_Training_Group_UK.png?v=1780407165","url":"https:\/\/www.mandatorytraining.co.uk\/products\/courses-introduction-to-mental-health-first-aid","provider":"The Mandatory Training Group ","version":"1.0","type":"link"}