{"product_id":"courses-introduction-to-mental-health-first-aid-level-2-online-training-package","title":"Introduction to Mental Health First Aid - Level 2 - Online Training Package","description":"\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eIntroduction to Mental Health First Aid - Level 2 - Online Training Package | Online Training Course | CPDUK Accredited\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eOverview\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003ch3 dir=\"ltr\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cb id=\"docs-internal-guid-b45baa30-7fff-615e-29fc-d6578949a864\"\u003e\u003cspan\u003eCPD-Accredited | HSE Compliant | ComplyPlus™ LMS\u003c\/span\u003e\u003c\/b\u003e\n\u003c\/h3\u003e\n\u003cp dir=\"ltr\"\u003eThis Introduction to Mental Health First Aid Level 2 online training package provides essential knowledge on recognising mental health concerns, responding to crises, and supporting individuals effectively. It covers the role of a mental health first aider, early intervention, and person-centred support, helping learners promote well-being and signpost individuals to appropriate services.\u003c\/p\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eCourse content\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis Introduction to Mental Health First Aid online training package covers:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnderstanding the Role of a Mental Health First Aider - Level 2 \u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnderstanding Mental Health Conditions - Level 2\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProviding Mental Health First Aid in Specific Circumstances - Level 2\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThe History of Mental Health Support and Legislation - Level 2\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIntroduction to Mental Health - Level 2. \u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eWho is the course for?\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis Introduction to Mental Health First Aid online training package is for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEmployees across all sectors\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eManagers and supervisors\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHealth and social care staff\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHR and well-being leads\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIndividuals supporting others\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOrganisations promoting mental health awareness\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAnyone seeking basic mental health first aid knowledge. \u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eAims\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThe aims of this Introduction to Mental Health First Aid online training package are to:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDevelop understanding of mental health first aid, including recognising concerns, responding to crises, and supporting individuals using person-centred approaches\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEnhance confidence in providing initial support, promoting well-being, and signposting individuals to appropriate services. \u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eLearning objectives\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis Introduction to Mental Health First Aid online training package will:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eExplain the principles and purpose of mental health first aid\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDescribe the role and boundaries of a mental health first aider\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eOutline common mental health conditions and warning signs\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDemonstrate how to recognise and respond to mental health crises\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eProvide guidance on appropriate actions and responses\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eExplore person-centred approaches for supporting individuals\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDevelop effective communication and listening skills\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eHighlight the importance of maintaining personal well-being\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIdentify appropriate support services and referral pathways.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eLearning outcomes\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eBy the end of this Introduction to Mental Health First Aid online training package, you will be able to:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDefine mental health first aid principles\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDescribe the role of a mental health first aider\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIdentify signs of mental health distress\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eRecognise mental health crises\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eApply appropriate support actions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eDemonstrate person-centred support techniques\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCommunicate effectively using active listening\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eIdentify relevant support services\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eMaintain your own well-being when supporting others.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eCourse assessment\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eMultiple-choice knowledge assessment with a minimum pass mark of \u003c\/span\u003e\u003cstrong\u003e80%\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eAssessment questions mapped directly to course learning outcomes\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eUnlimited assessment retakes included\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eConfirms knowledge of mental health first aid, recognising concerns, crisis response, and person-centred support. \u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eCourse certification\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCPD-accredited digital certificate issued on successful course completion\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertificate available for immediate download as a secure PDF\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSupports evidence of competence in mental health first aid awareness, recognising distress and responding appropriately\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eCertificate authenticity can be verified via the ComplyPlus™ platform.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eRefresher requirements\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eThere is no formal expiry period for this course\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eEarlier refresher advised if legislation, guidance, workplace policy, or risk assessments change. \u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eCourse accreditation\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eExternally reviewed and accredited by the CPD Certification Service, ensuring high-quality training meeting international standards\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eSupports compliance with HSE requirements for workplace health and safety\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eInformed by the Health and Safety at Work Act 1974, Equality Act 2010, and HSE guidance on workplace well-being. \u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch2 style=\"color: #1b365d;\"\u003e\u003cspan style=\"color: #f3f3f3;\"\u003e\u003cstrong style=\"background-color: #073763;\"\u003eFAQ's\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhy is this introduction to mental health first aid online training package important?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis online training package equips learners with essential skills to recognise mental health concerns early, respond to crises, and support individuals safely while promoting well-being and reducing workplace risk.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWhat does this introduction to mental health first aid online training package cover?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis online training package covers mental health awareness, recognising conditions, crisis response, communication skills, and the role of a mental health first aider, including signposting to support services.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eWho should take this online training package for the introduction to mental health first aid?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eThis online training package is suitable for employees, managers, health and social care staff, and anyone responsible for supporting mental health and well-being in workplace or community settings.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHow do I log on to the eLearning platform?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eAfter purchasing a course, you’ll receive an email with your login details and a platform access link to ComplyPlus™ LMS (optimised for Google Chrome). Your email address will serve as your fixed username. To avoid access issues, ensure your purchase information is accurate and up to date.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eI haven't received my login details. What should I do?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYour login details are emailed automatically right after purchase. Please check your Spam or Junk folder, as some email providers (like Google or Yahoo) may direct them there.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eHow do I download my certificate(s)?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce you have successfully completed the end-of-course assessment with a passing score, your certificate will be made available online on ComplyPlus™ LMS. It is issued in a quality-assured PDF format and can be downloaded directly from the platform.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eOnce available, you can:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eDownload the certificate directly to your device\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003eSave a digital copy for your records\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli aria-level=\"1\" dir=\"ltr\"\u003e\n\u003cp role=\"presentation\" dir=\"ltr\"\u003e\u003cspan\u003ePrint a physical copy if needed.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eNo physical copy will be mailed, as all certificates are issued electronically for convenience and instant access.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eCan I request name changes on certificates?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eLearners are not allowed to change their names directly in the LMS. This is to ensure that the name reflected on the certificate belongs to the actual individual who completed the course and to prevent the risk of name forgery or transferring certificates to others.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eIf you need to request a name change, please contact our Support Team by submitting your concern through this \u003c\/span\u003e\u003ca href=\"https:\/\/www.mandatorytraining.co.uk\/pages\/accredited-courses-regulated-training-and-qualifications-provider\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eform\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e. Kindly include a clear reason for the change and any supporting documentation required for verification.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003eDo you give discounts for bulk purchases?\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cspan\u003eYes, we offer competitive volume discounts for organisations enrolling multiple candidates in any of our online training courses. To view our current volume discount options, \u003c\/span\u003e\u003ca href=\"https:\/\/www.mandatorytraining.co.uk\/pages\/elearning-for-healthcare-social-care\" rel=\"noopener\" target=\"_blank\"\u003e\u003cspan\u003eclick here\u003c\/span\u003e\u003c\/a\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch4\u003e\u003cstrong\u003eIntroduction to Mental Health First Aid - Level 2 - Online Training Package | ComplyPlus™ LMS | The Mandatory Training Group UK -\u003c\/strong\u003e\u003c\/h4\u003e","brand":"MTG","offers":[{"title":"Default Title","offer_id":40583597555781,"sku":"6896420257861","price":40.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0937\/2788\/files\/IntroductiontoMentalHealthFirstAid-Level2-OnlineTrainingPackage-ComplyPlus_LMS-TheMandatoryTrainingGroupUK.png?v=1775141963","url":"https:\/\/www.mandatorytraining.co.uk\/products\/courses-introduction-to-mental-health-first-aid-level-2-online-training-package","provider":"The Mandatory Training Group ","version":"1.0","type":"link"}