Coaching Mastery - Online Training Package - CPDUK Accredited

The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for all sectors, including health and social care, education, local government, private and charity sectors.

We have supported over one million learners to reach their potential through e-learning courses and qualifications using our interactive online learning portal.

£49.99

Overview

Coaching Mastery - Online Training Package - CPDUK Accredited.

Coaching Mastery - The Mandatory Training Group UK -

Welcome to The Mandatory Training Group's online Coaching Mastery training package. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

This online Coaching Mastery training package will help you develop soft skills like mentoring, communication, active listening, and problem-solving. These short coaching and mentoring courses will teach you how to develop workplaces and implement these skills, empowering you to help employees reach their fullest potential.

Course content

This online Coaching Mastery training package includes the following modules:

  • Unit 1: How coaching applies to the workplace
  • Unit 2: What are the benefits of coaching in leadership
  • Unit 3: How to coach your team successfully
  • Unit 1: What are the benefits of using coaching models
  • Unit 2: What are the three different coaching models (GROW, OSKAR, CLEAR)
  • Unit 3: How to select the right model for your needs
  • Unit 1: What a coaching culture is
  • Unit 2: What are the benefits of a strong coaching culture
  • Unit 3: How to filter a coaching mindset through the business
  • Unit 4: How to maintain a coaching culture in the workplace
  • Unit 1: What is the importance of trust and rapport in coaching
  • Unit 2: What are some strategies to get to know your staff
  • Unit 3: How to adapt to people's comfort levels
  • Unit 1: What is the importance of questions in coaching
  • Unit 2: What makes a good question, and why
  • Unit 3: How to use the 5 questions most coaches recommend
  • Unit 1: What are the benefits of listening
  • Unit 2: What are different types of listening
  • Unit 3: How to ask open and closed questions
  • Unit 4: How to improve your listening skills
  • Unit 1: Why silence can be powerful
  • Unit 2: What are the benefits of using silence
  • Unit 3: How to use silence successfully
  • Unit 1: What goals are
  • Unit 2: Why goal setting is important
  • Unit 3: How to use 'SMART' to help with goal setting
  • Unit 4: How to set goals successfully
  • Unit 1: What is accountability
  • Unit 2: What are the benefits of accountability
  • Unit 3: How to establish accountability in your workplace
  • Unit 1: What effective feedback is
  • Unit 2: What are the benefits of effective feedback
  • Unit 3: How to give effective feedback.
  •  

        Who is the course for?

        This online Coaching Mastery training package is suitable for coaching culture, managers and supervisors who want to develop and implement soft skills like mentoring, communication, active listening, and problem-solving, empowering them to help employees reach their fullest potential.

                  Course aims

                  This Coaching Mastery eLearning package aims to assist you:

                  • Value coaching one’s teams to learn and be self-sufficient at work
                  • Know the coaching models an effective manager can adopt
                  • Appreciate the power of silence as a caching skill
                  • Realise the value of setting goals and giving effective feedback.

                    Learning objectives

                    On completion of this online Coaching Mastery training package, the learner will be able to:

                    • Outline the coaching models you can apply to become a better manager in an organisation
                    • State how a coaching culture establishes an organisation’s productivity
                    • Justify giving effective feedback for the optimum operation of teams
                    • Bring out the importance of  keeping silent as a means of improving communication among team members
                    • Outline how one can build trust and rapport among teams.

                                    Learning outcomes

                                    The learning outcomes of this Coaching Mastery e-Learning package are to:

                                    • Identify the benefits of coaching one’s team at workplaces
                                    • Value the establishment of a coaching culture in one’s organisation
                                    • Explain the place of asking the right questions in the coaching process.
                                    • Justify the role of listening in the coaching process
                                    • Describe the role of accountability to improve performance and relationships among teams.

                                              How it works


                                              Instant Access

                                              Gain instant access to your course(s) upon purchasing through our website

                                              Login credentials are sent immediately to the customer to the email address provided during the checkout process

                                              We also advise all customers to check their spam and junk mail folders in case your mail server has diverted the email there

                                              Learn Anytime, Anywhere, On Any Device

                                              Learn at your own pace, at a time and place convenient to your circumstances

                                              Individual learners can access their course material(s) 24/7 for 365 days from the date of purchase

                                              In the case of organisations that order multiple licences for future use, the countdown will start when learners are allocated to the training course(s)

                                              Assessment and Certification

                                              Unlimited attempts to complete end of course assessments

                                              On successful completion, download, print/save quality-assured CPD certificate

                                              Online Support 24/7

                                              Customer service teams interact with clients through email and live chat support

                                              100% Money-Back Guarantee

                                              We want you to be completely satisfied with your training. We offer a 14-day money-back guarantee if you are not 100% satisfied

                                              Refund policy

                                              To request a refund, you should email our support team with your receipt stating why you would like to be reimbursed

                                              You, or your learners, must not complete the training to make a valid refund claim. Any courses that have been completed and those with certificates achieved will not be valid for a refund

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                                              Certification


                                              End of course assessment

                                              At the end of this course, learners are required to complete an online end of course assessment. On successful completion of the assessment (80% pass mark), learners may download a FREE CPD certificate from their profile page.

                                              Certification

                                              On successful completion of this e-learning course and end of course assessment, the learner may download, save and/or print a quality assured CPD certificate (recognised internationally). Our CPD certificate can be used to provide evidence for compliance and audit or Continuing Professional Development (CPD).

                                              Course accreditation

                                              The CPD Certification Service accredits all our online training courses and programmes as conforming to universally accepted Continuous Professional Development (CPD) guidelines.rses meet the latest guidance and best practice recommendations.
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                                              The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

                                              Why choose us


                                              Why choose our accredited e-learning courses and programmes?

                                              The benefits of using our accredited e-learning courses in the workplace include:

                                                CPDUK accredited e-learning provider
                                                Ofqual approved training centre (UK qualifications)
                                                Internationally recognised CPD and Ofqual approved certificates
                                                Wide range of courses and qualifications that meet UK legislation and guidelines
                                                Over 500 online courses and programmes that cover multiple sectors
                                                Free blended learning environment for individuals and organisations
                                                Immediate access to online courses and programmes
                                                Highly interactive e-learning portal
                                                Substantial cost reductions (no travel fees and other expenses)
                                                Self-paced online learning
                                                Low carbon footprint through e-learning
                                                Repository of online learning materials and assessments
                                                Fully qualified and experienced trainers, instructors and assessors
                                                Experienced subject matter experts and content developers
                                                Conversion of existing classroom courses to e-learning courses
                                                All training courses meet the latest guidance and best practice recommendations.

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                                              The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

                                              FAQs

                                              Frequently Asked Questions

                                              To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

                                              If you are booking the course for someone else, please click the ‘Buy For Others’ button at the upper right hand of this page.

                                              Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

                                              Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a ‘knowledge check’ section. This section helps the learners remember what they have learnt.

                                              Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

                                              These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

                                              There is no deadline for completion. The course will expire from a learner’s account after 365 days, whether it has been accessed or not.

                                              Yes. All end of course assessments are completed online.

                                              Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

                                              To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

                                              Obtained certificates can be downloaded from the learner’s profile page.

                                              We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.

                                              Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablets and mobile devices, such as iPads, iPhone and Android mobile phones.

                                              For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

                                              There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

                                              The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

                                              The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

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