Coaching and Mentoring - Online Training Course & Certification

Coaching and Mentoring - Online Training Course - Certificate in Coaching and Mentoring - Short E-Learning Course You are in your office looking over your performance report and it happened again....
£49.99
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Coaching and Mentoring - Online Training Course - Certificate in Coaching and Mentoring - Short E-Learning Course

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

 

Study method - Online, self-paced (4-6 study hours)

Course format - Online (24/7 access), modular

Course Duration - Part-time (1-year access)

Qualification – CPD certificate of completion

Course Delivery – via desktop PC/MAC, laptops, tablets or smart phones

Awarded Body – CPD Accreditation Service (UK)

Coaching and Mentoring - Online Training Course - Certificate in Coaching and Mentoring - Short E-Learning Course - The Mandatory Training Group -

Course aims 

The coaching and mentoring online course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you can foster a great working relationship with your employees through understanding them and strategic goal setting.

Course objectives

The objectives of this coaching and mentoring online course are to:

  • Define coaching, mentoring and the GROW model.
  • Identify and set appropriate goals using the SMART technique of goal setting.
  • Identify the steps necessary in defining the current state or reality of your employee’s situation.
  • Identify the steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.
  • Identify the benefits of building and fostering trust with your employee.
  • Identify the steps in giving effective feedback while maintaining trust.
  • Identify and overcoming common obstacles.
  • Identify when the coaching is at an end and transitioning your employee to other growth opportunities.
  • Identify the difference between mentoring and coaching.

What’s covered in this course?

This coaching and mentoring e-learning course covers the following:

Module One: Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Module Two: Defining Coaching and Mentoring
  • What is Coaching?
  • What is Mentoring?
  • Introducing the GROW Model
Module Three: Setting Goals
  • Goals in the context of GROW
  • Identifying Appropriate Goal Areas
  • Setting SMART Goals
Module Four: Understanding the Reality
  • Getting a Picture of Where You Are
  • Identifying Obstacles
  • Exploring the Past
Module Five: Developing Options
  • Identifying Paths
  • Choosing Your Final Approach
  • Structuring a Plan
Module Six: Wrapping it All Up
  • Creating the Final Plan
  • Identifying the First Step
  • Getting Motivated
Module Seven: The Importance of Trust
  • What is Trust?
  • Trust and Coaching
  • Building Trust
Module Eight: Providing Feedback
  • The Feedback Sandwich
  • Providing Constructive Criticism
  • Encouraging Growth and Development
Module Nine: Overcoming Roadblocks
  • Common Obstacles
  • Re-Evaluating Goals
  • Focusing on Progress
Module Ten: Reaching the End
  • How to Know When You"ve Achieved Success
  • Transitioning the Coachee
  • Wrapping it All Up
Module Eleven: How Mentoring Differs from Coaching
  • The Basic Differences
  • Blending the Two Models
  • Adapting the GROW Model for Mentoring
  • Focusing on the Relationship
Module Twelve: Wrapping Up
  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations

What is coaching and mentoring

"Coaching and mentoring – the difference. Coaching and mentoring use the same skills and approach but coaching is short term task-based and mentoring is a longer term relationship. The CIPD differentiates between coaching, mentoring and counselling"

"Coaching is a form of development in which a person called a coach supports a learner or client in achieving a specific personal or professional goal by providing training and guidance. The learner is sometimes called a coachee"

"Mentorship is a relationship in which a more experienced or more knowledgeable person helps to guide a less experienced or less knowledgeable person"

    Why choose our online training courses?

    All our e-learning courses can be accessed on any electronic/computerised device.

    • Study anywhere, in your own time and at your own pace!
    • Easy to follow and understand
    • Only 4-6 hours recommended study time
    • 1-year access to course & learning materials
    • Access your course anytime, anywhere & on any device
    • Complete course on desktop computer, laptop, tablet or smartphone
    • Additional references and downloadable materials available
    • CPD accredited certification on completion

        Course accreditation

        1. The content of this online training course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

           

        2. All our online courses are accredited and internationally recognised (UK CPD Accreditation Service)

        Organisational e-learning

        Are you responsible for organisational training and development or organisational statutory and mandatory compliance? You may want to find out more about how Learning Management System (LMS) may help your organisation. With our interactive LMS, managers and administrators can easily:

        • set up a FREE blended learning environment; 
        • upload essential documents;
        • upload individual and group learners;
        • manage learners, including tracking progress
        • review who has completed training
        • download/print training reports for compliance audits

        You can also browse our full e-learning course catalogue or leadership and management courses and programs to find out more about our wide range of training courses and qualifications. Alternatively, contact our Support Team on 02476 100090 or via Email, stating your specific e-learning requirements.

        Coaching and Mentoring - Online Training Course & Certification

        How do I book this course?

        To enroll onto this e-learning course, please add the course to your basket. From there, you will be able to go to our secure checkout page to complete your booking. Please note: If you are booking the course for a friend or colleague, this can be stated in the notes section of the ‘basket’ area so our system knows the individual(s) needing to be enrolled.

        Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. You will then need to follow the instructions and login to your learner account, where the course(s) booked will be ready for you to start!

        How does the course work?

        Our online training courses can be completed the on your desktop computer, laptop, tablet or mobile device anywhere there is an internet connection.

        These online training courses are self-paced, so learners have full control and flexibility on when they wish to complete. There is no deadline for completion, but the course will expire from a learners account after 365 days, whether it has been accessed or not. Learners are required to achieve 80% pass mark to successfully complete the course and achieve a certificate. Certificates achieved can be downloaded from the learner profile page.

        Refund policy

        We want you to be completely satisfied with your training. We offer a 14-day money-back guarantee if you are not 100% satisfied.

        To request a refund, you should email our support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not complete the training to make a valid refund claim. Any courses that have been completed and those with certificates achieved will not be valid for a refund.

        Will the course work on multiple devices, such as tablets and mobile phones?

        We recommend using a desktop or laptop device for the best learning experience. These online courses can also be taken on tablet and mobile devices, e.g. iPads and iPhones.

        Is a specific internet web browser recommended?

        For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure there are no updates pending on your browser.

        How long do learners have to complete a course?

        There is no set completion time for this course. Learners can study in their own time at their own speed and may pause, leave and come back to the system to continue the training at any time.

        On successful completion of this e-learning course, you will be able to download, save and/or print a quality assured CPD certificate. Our CPD certificate can be used to provide evidence for compliance and audit (recognised internationally).

        Learners are required to achieve a score of 80% or higher on the end of course assessment to successfully complete the course and achieve a certificate. Certificates achieved can be downloaded from the learner profile page.

        All our online training courses and programs are accredited by the CPD Certification Service as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

        Are you looking to buy this course for multiple members of staff or a large group?

        We offer very competitive volume discounts for users looking to enrol multiple candidates on to any of our online training courses & qualifications.

        Please call our Support Team on 024 7610 0090 or go to our E-Learning for organisations page for full details and pricing:

        E-Learning for Organisations – Volume Discounts
        • Accredited UK training organisation
        • Wide range of courses and qualifications to meet UK legislation and guidelines
        • Over 500 online courses covering multiple business sectors
        • Intuitive learning management system for a greater learner experience
        • Free blended learning environment for all organisations using our system
        • Accredited on-site classroom training available
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