How it works
Instant Access
✓ Gain instant access to your course(s) upon purchasing through our website
✓ Login credentials are sent immediately to the customer to the email address provided during the checkout process
✓ We also advise all customers to check their spam and junk mail folders in case your mail server has diverted the email there
Learn Anytime, Anywhere, On Any Device
✓ Learn at your own pace, at a time and place convenient to your circumstances
✓ Individual learners can access their course material(s) 24/7 for 365 days from the date of purchase
✓ In the case of organisations that order multiple licences for future use, the countdown will start when learners are allocated to the training course(s)
Assessment and Certification
✓ Unlimited attempts to complete end of course assessments
✓ On successful completion, download, print/save quality-assured CPD certificate
Online Support 24/7
✓ Customer service teams interact with clients through email and live chat support
100% Money-Back Guarantee
✓ We want you to be completely satisfied with your training. We offer a 14-day money-back guarantee if you are not 100% satisfied
Refund policy
✓ To request a refund, you should email our support team with your receipt stating why you would like to be reimbursed
✓ You, or your learners, must not complete the training to make a valid refund claim. Any courses that have been completed and those with certificates achieved will not be valid for a refund
The Mandatory Training Group - CPDUK Accredited E-Learning Providers.