Care Certificate Standard 9 – Online Training Course – CPDUK Accredited

The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for all sectors, including health and social care, education, local government, private and charity sectors.

We have supported over one million learners to reach their potential through e-learning courses and qualifications using our interactive online learning portal.

£14.99
Care Certificate Standard 9 – Online Training Course – Level 1 - CPDUK Accredited.

Welcome to The Mandatory Training Group's online Care Certificate Standard 9 (Awareness of Mental Health, Dementia and Learning Disability) training course for front-line healthcare and social care support workers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

While you may not be working in a role that directly supports people with mental health conditions, dementia and learning disability, it is vital to have awareness in any health or social care worker role. This is so that any signs and symptoms that you notice are passed on to other workers and that you show compassion and understanding when you experience any behaviour that you find difficult to understand or respond to.

Course content

This online Care Certificate Standard 9 (Awareness of Mental Health, Dementia and Learning Disability) training course covers the following:

  • Understand the needs and experiences of people with mental health conditions, dementia or learning disabilities
    • List how someone may feel if they have:
      • Mental health conditions, such as:
        • a. Psychosis,
        • b. Depression, and
        • c. Anxiety
      • Dementia
      • Learning Disabilities; The issues may be physical, social or psychological and will affect the individual in different ways.
    • Explain how these conditions may influence a person’s needs about the care that they may require,
    • Explain why it is essential to understand that the causes and support needs are different for people with mental health conditions, dementia and learning disabilities.
  • Understand the importance of promoting positive health and well-being for an individual who may have a mental health condition, dementia or learning disability;
    • Explain how positive attitudes towards those with mental health conditions, dementia or learning disabilities will improve the care and support they receive, and
    • Describe the social model of disability and how it underpins positive attitudes towards disability and involving people in their care.
  • Understand the adjustments which may be necessary for care delivery relating to an individual who may have a mental health condition, dementia or learning disability;
    • Describe what changes might need to be made to the way care is provided if someone has;
      • A mental health condition such as:
        • a. Psychosis,
        • b. Depression, and
        • c. Anxiety.
      • Dementia,
      • Learning Disabilities.
    • Describe how to report concerns associated with any unmet needs which may arise from mental health conditions, dementia or learning disability through agreed ways of working.
  • Understand the importance of early detection of mental health conditions, dementia and learning disabilities;
    • Explain why early detection of mental health needs, dementia or learning disability is essential, and
    • Give examples of how and why adjustments to care and support might need to be made when a mental health condition, dementia or learning disability is identified.
  • Understand legal frameworks, policy and guidelines relating to mental health conditions, dementia and learning disabilities;
    • List the main requirements of legislation and policies that are designed to promote the human rights, inclusion, equal life chances and citizenship of individuals with mental health conditions, dementia or learning disabilities, and
    • Explain how the legislation and policies listed may affect the day to day experiences of individuals with mental health needs, dementia or learning disabilities and their families.
  • Understand the meaning of mental capacity concerning how care is provided;
    • Explain what is meant by the term “capacity”,
    • Explain why it is essential to assume that someone has capacity unless there is evidence that they do not,
    • Explain what is meant by “consent”, and how it can change according to what decisions may need to be taken, and
    • Describe situations where an assessment of capacity might need to be undertaken and the meaning and significance of “advance statements” regarding future care.

Who is the course for?

This online Care Certificate Standard 9 (Awareness of Mental Health, Dementia and Learning Disability) training course should be completed by those who work in health and social care services, including:

  • New members of staff in Healthcare Support Worker roles,
  • New members of staff in Adult Social Care Worker roles, and
  • Any staff members who provide direct care to patients or individuals needing support.

This online Care Certificate Standard 9 (Awareness of Mental Health, Dementia and Learning Disability) training course will also be useful for:

  • Staff moving into new roles within their organisation,
  • Refreshing the knowledge of any member of staff,
  • NHS nursing, AHP and care staff,
  • Agency care workers,
  • Healthcare assistants (HCAs),
  • Support workers,
  • Care assistants, and
  • Community services.

Course aims

So why is the awareness of mental health, dementia and learning disabilities critical? This online Care Certificate Standard 9 (Awareness of Mental Health, Dementia and Learning Disability) training course aims to make you aware of the experiences and causes of mental health conditions, dementia and learning disabilities.

Learning outcomes

On completion of this online Care Certificate Standard 9 (Awareness of Mental Health, Dementia and Learning Disability) training course, you will have a better understanding of the following:

  • Awareness of Mental health conditions,
  • Depression,
  • Symptoms of depression,
  • Treatment for depression,
  • Living with depression,
  • Anxiety,
  • Psychosis,
  • Supporting individuals who experience psychosis,
  • Dementia,
  • Causes of dementia,
  • Supporting individuals with dementia,
  • Learning disabilities,
  • Physical and sensory problems,
  • Supporting individuals,
  • Promoting positive attitudes,
  • The social model,
  • Adaptations,
  • Reporting concerns,
  • Detection and early diagnosis,
  • Mistaking conditions,
  • Adapting care and support,
  • Legal frameworks, policy and guidelines,
  • Mental capacity, and
  • Assessing capacity.

Download Full Course Description (PDF)

Care Certificate Standard 9 – Online Training Course – Level 1 - CPDUK Accredited.


Instant Access

Gain instant access to your course(s) upon purchasing through our website

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Learn Anytime, Anywhere, On Any Device

Learn at your own pace, at a time and place convenient to your circumstances

Individual learners can access their course material(s) 24/7 for 365 days from the date of purchase

In the case of organisations that order multiple licences for future use, the countdown will start when learners are allocated to the training course(s)

Assessment and Certification

Unlimited attempts to complete end of course assessments

On successful completion, download, print/save quality-assured CPD certificate

Online Support 24/7

Customer service teams interact with clients through email and live chat support

100% Money-Back Guarantee

We want you to be completely satisfied with your training. We offer a 14-day money-back guarantee if you are not 100% satisfied

Refund policy

To request a refund, you should email our support team with your receipt stating why you would like to be reimbursed

You, or your learners, must not complete the training to make a valid refund claim. Any courses that have been completed and those with certificates achieved will not be valid for a refund

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End of course assessment

At the end of this course, learners are required to complete an online end of course assessment. On successful completion of the assessment (80% pass mark), learners may download a FREE CPD certificate from their profile page.

Certification

On successful completion of this e-learning course and end of course assessment, the learner may download, save and/or print a quality assured CPD certificate (recognised internationally). Our CPD certificate can be used to provide evidence for compliance and audit or Continuing Professional Development (CPD).

Course accreditation

The CPD Certification Service accredits all our online training courses and programmes as conforming to universally accepted Continuous Professional Development (CPD) guidelines.rses meet the latest guidance and best practice recommendations.
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The Mandatory Training Group - CPDUK Accredited E-Learning Providers.


Why choose our accredited e-learning courses and programmes?

The benefits of using our accredited e-learning courses in the workplace include:

  CPDUK accredited e-learning provider
  Ofqual approved training centre (UK qualifications)
  Internationally recognised CPD and Ofqual approved certificates
  Wide range of courses and qualifications that meet UK legislation and guidelines
  Over 500 online courses and programmes that cover multiple sectors
  Free blended learning environment for individuals and organisations
  Immediate access to online courses and programmes
  Highly interactive e-learning portal
  Substantial cost reductions (no travel fees and other expenses)
  Self-paced online learning
  Low carbon footprint through e-learning
  Repository of online learning materials and assessments
  Fully qualified and experienced trainers, instructors and assessors
  Experienced subject matter experts and content developers
  Conversion of existing classroom courses to e-learning courses
  All training courses meet the latest guidance and best practice recommendations.

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To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

If you are booking the course for someone else, please click the ‘Buy For Others’ button at the upper right hand of this page.

Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a ‘knowledge check’ section. This section helps the learners remember what they have learnt.

Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

There is no deadline for completion. The course will expire from a learner’s account after 365 days, whether it has been accessed or not.

Yes. All end of course assessments are completed online.

Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

Obtained certificates can be downloaded from the learner’s profile page.

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.

Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablet and mobile devices, such as iPads, iPhone and Android mobile phones.

Obtained certificates can be downloaded from the learner’s profile page.

For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

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