Care Certificate Standard 3 - Duty of Care Online Training Course

Care Certificate Standard 3 - Duty of Care Online Training Course – Skills for Care Aligned Course  Welcome to The Mandatory Training Group's online care certificate standard 3 duty of...
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Care Certificate Standard 3 - Duty of Care Online Training Course – Skills for Care Aligned Course 

Welcome to The Mandatory Training Group's online care certificate standard 3 duty of care training course for healthcare and social care providers.

Our online care certificate standard 3 duty of care training course was developed in line with the latest UK legislation and meet the requirements set out in the Care Certificate, the  the National Health Service (NHS), Skills for Health’s UK Core Skills Training Framework (CSTF), the Care Quality Commission (CQC), Skills for Care, UK Health and Safety Executive (HSE) and other professional and regulatory bodies.

How to access your standard 3 duty of care training

Follow the easy steps below to purchase and access your care certificate standard 3 duty of care training course:

    1. Pay for your courses (All major debit and credit cards accepted)
    2. Once you have registered you will receive your login details within a few minutes
    3. You will then be able to reset your password, log in and take your selected online course (s)
    4. On completion, you will be asked to complete an end of course assessment (minimum 80% to pass)
    5. You can immediately download, save or print your CPD Accredited Certificate
    6. Let us know what you think of your online course, leave us a review!

Click Here to buy the full Care Certificate for £49.99 (all 15 Care Certificate Standards)

Course aims and objectives

You have a duty of care to all those receiving care and support in your workplace. This means promoting well being and making sure that people are kept safe from harm, abuse and injury. Duty of care is a legal requirement; you cannot choose whether to accept it. It applies as soon as someone has care or treatment. Breaking this duty, for example through negligence, could result in legal action. On completion of this care certificate course, the learner will have an improved understanding of the following:

    • What is duty of care?
    • Duty of care in practice
    • Raising concerns
    • Supporting independence
    • Supporting people to make decisions
    • Mental capacity and decision making
    • Comments and complaints
    • Complaints handling process
    • Incidents, errors and near misses
    • Legislation – incident reporting
    • Managing conflict in the workplace
    • Handling challenging behaviour in the workplace

What is covered in this standard 3 training?

This online care certificate standard 3 duty of care training course covers the following:

    • Understand how duty of care contributes to safe practice
        • Define 'duty of care’
        • Describe how the duty of care affects their own work role
    • Understand the support available for addressing dilemmas that may arise about duty of care
        • Describe dilemmas that may arise between the duty of care and an individual’s rights
        • Explain what they must and must not do within their role in managing conflicts and dilemmas
        • Explain where to get additional support and advice about how to resolve such dilemmas
    • Deal with Comments and complaints
        • Demonstrate how to respond to comments and complaints in line with legislation and agreed ways of working
        • Describe who to ask for advice and support in handling comments and complaints
        • Explain the importance of learning from comments and complaints to improve the quality of service
    • Deal with Incidents, errors and near misses
        • Describe how to recognise adverse events, incidents, errors and near misses
        • Explain what they must and must not do in relation to adverse events, incidents, errors and near misses
        • List the legislation and agreed ways of working in relation to reporting any adverse events, incidents, errors and near misses
    • Deal with confrontation and difficult situations
        • List the factors and difficult situations that may cause confrontation
        • Describe how communication can be used to solve problems and reduce the likelihood or impact of confrontation
        • Describe how to assess and reduce risks in confrontational situations
        • Demonstrate how and when to access support and advice about resolving conflicts
        • Explain the agreed ways of working for reporting any confrontations

Click Here to buy the full Care Certificate for £49.99 (all 15 Care Certificate Standards)

Who is this standard 3 training course for?

This care certificate standard 3 e-learning course should be completed by those who work in health and social care services including:

    • New members of staff in Healthcare Support Worker roles
    • New members of staff in Adult Social Care Worker roles
    • Any staff members who provide direct care to patients or individuals needing support

This care certificate standard 3 e-learning course will also be useful for:

    • Staff moving into new roles within their organisation
    • Refreshing the knowledge of any member of staff
    • Agency workers
    • Support workers
    • Care assistants
    • Community services

Our online care certificate standard 3 duty of care training courses should be completed by all healthcare and social care staff. This includes voluntary staff and unpaid working in NHS and private hospitals. Locum doctors, locum allied health professionals, agency nurses and healthcare assistants can also complete these e-learning courses.

These care certificate standard 3 duty of care training courses are also relevant for health and social care support workers, including those who work for nursing care homes, residential care homes and charities.

Requirements

To complete this care certificate standard 3 duty of care e-learning course, you will need access to a computer device, e.g., desktop, laptop, tablet or smartphone device

Career path

Our care certificate standard 3 duty of care training courses are suitable for:

    • Those who are looking to improve their knowledge of the subject area
    • Those whose jobs require periodic continuing professional development (CPD)
    • Those who need to show evidence as part of their professional registration requirements, e.g., doctors, nurses and allied health professionals

Assessment and certification

At the end of this care certificate standard 3 duty of care e-learning course, learners will be required to complete an online assessment. On successful completion of the knowledge test (80% pass mark), learners will be able to download a FREE CPD certificate that is valid for one year.

Course accreditation

The content of this online care certificate standard 3 duty of care training course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

Payment and additional information

After adding your care certificate standard 3 e learning course (s) to the shopping cart (by selecting Add to Cart), you will be able to make a secure payment using all major credit and debit cards.

Once you have purchased your care certificate standard 3 duty of care online training course (s), you will be sent a confirmation e-mail. You will then receive a link and login details to access your e-learning course (s) within a few minutes of purchase

What is the standard 3 - duty of care?

The "duty of care" refers to the obligations placed on people to act towards others in a certain way, in accordance with certain standards. The term is sometimes used to cover both legal and professionalduties that health care practitioners may have towards others, but there are distinctions between the two.

Why is this standard 3 training important?

Your duty of care is also to other workers, for example, in a hospital, to doctors, nurses and healthcare support workers but also to caterers, cleaners and maintenance workers. If you are a home care worker you will probably work alone in a variety of homes, but there may well be other people in the premises, as well as whoever you are there to support. Your duty of care is to each individual and to the other workers you come into contact with in the community.

The duty of care is part of the code of conduct for healthcare support workers and adult social care workers in England and will most likely also be in your job description. It is important that you have the knowledge and skills to act on your duty of care in your role but that you don’t work beyond it.

What is the UK's ‘Core Skills Training Framework’ (CSTF)?

There is increasing recognition that there are wide variations in the quality and consistency of healthcare training provided across the UK. To minimise these challenges, The Mandatory Training Group works with various UK health and social care organisations to develop statutory and mandatory training courses in line with Skills for Health’s UK Core Skills Training Framework (CSTF).

This includes mandatory training courses in the Skills for Health’s UK Core Skills Training Framework – CSTF Statutory Mandatory Training Subject Guide Version 1.3 , Skills for Health Clinical Care UK Core Skills Training Framework Subject Guide April 2015 and other awareness courses for health and social care workers.

This online care certificate standard 3 duty of care training course was developed in line with the CSTF learning outcomes.

Click Here to buy the full Care Certificate for £49.99 (all 15 Care Certificate Standards)

Why choose our accredited e-learning courses?

The benefits of using our accredited e-learning courses in the workplace include:

    • Over 1000 online CPD courses
    • National Skills Academy for Health national delivery partner
    • UK accredited e-learning provider
    • An approved UK training centre
    • Ofqual accredited qualifications
    • Nationally recognised CPD certificates
    • Free blended learning environment to support existing training
    • Access your online training immediately
    • Highly interactive e-learning portal
    • Substantial cost reductions (no travel fees & other expenses)
    • Embrace the benefits of eLearning for healthcare providers
    • Significant man hour reductions
    • Online training only takes as long as the learners needs
    • Low carbon footprint through e learning
    • Repository of online learning materials and assessment
    • Fully qualified and experienced trainers, instructors and assessors
    • Subject matter experts and content developers
    • Convert your existing classroom courses to e-learning courses
    • All training courses based on latest guidance and best practice

Click Here to buy the full Care Certificate for £49.99 (all 15 Care Certificate Standards)

Care Certificate Standard 3 - Duty of Care Online Training Course – Skills for Care Aligned Courses 

 

Care Certificate Standard 3Care Certificate Standard 3 - Duty of Care Online Training Course – Skills for Care Aligned Course - The Mandatory Training Group UK -

 

How do I book this course?

To enroll onto this e-learning course, please add the course to your basket. From there, you will be able to go to our secure checkout page to complete your booking. Please note: If you are booking the course for a friend or colleague, this can be stated in the notes section of the ‘basket’ area so our system knows the individual(s) needing to be enrolled.

Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. You will then need to follow the instructions and login to your learner account, where the course(s) booked will be ready for you to start!

How does the course work?

Our online training courses can be completed the on your desktop computer, laptop, tablet or mobile device anywhere there is an internet connection.

These online training courses are self-paced, so learners have full control and flexibility on when they wish to complete. There is no deadline for completion, but the course will expire from a learners account after 365 days, whether it has been accessed or not. Learners are required to achieve 80% pass mark to successfully complete the course and achieve a certificate. Certificates achieved can be downloaded from the learner profile page.

Refund policy

We want you to be completely satisfied with your training. We offer a 14-day money-back guarantee if you are not 100% satisfied.

To request a refund, you should email our support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not complete the training to make a valid refund claim. Any courses that have been completed and those with certificates achieved will not be valid for a refund.

Will the course work on multiple devices, such as tablets and mobile phones?

We recommend using a desktop or laptop device for the best learning experience. These online courses can also be taken on tablet and mobile devices, e.g. iPads and iPhones.

Is a specific internet web browser recommended?

For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure there are no updates pending on your browser.

How long do learners have to complete a course?

There is no set completion time for this course. Learners can study in their own time at their own speed and may pause, leave and come back to the system to continue the training at any time.

On successful completion of this e-learning course, you will be able to download, save and/or print a quality assured CPD certificate. Our CPD certificate can be used to provide evidence for compliance and audit (recognised internationally).

Learners are required to achieve a score of 80% or higher on the end of course assessment to successfully complete the course and achieve a certificate. Certificates achieved can be downloaded from the learner profile page.

All our online training courses and programs are accredited by the CPD Certification Service as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

Are you looking to buy this course for multiple members of staff or a large group?

We offer very competitive volume discounts for users looking to enrol multiple candidates on to any of our online training courses & qualifications.

Please call our Support Team on 024 7610 0090 or go to our E-Learning for organisations page for full details and pricing:

E-Learning for Organisations – Volume Discounts
  • Accredited UK training organisation
  • Wide range of courses and qualifications to meet UK legislation and guidelines
  • Over 500 online courses covering multiple business sectors
  • Intuitive learning management system for a greater learner experience
  • Free blended learning environment for all organisations using our system
  • Accredited on-site classroom training available
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