10 Soft Skills You Need - Online Training Course & Certification

10 Soft Skills You Need - Online Training Course - Core Soft Skills You Need for Personal & Professional Development Soft Skills Training Course & Certification The meaning of soft...
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10 Soft Skills You Need - Online Training Course - Core Soft Skills You Need for Personal & Professional Development

Soft Skills Training Course & Certification

The meaning of soft skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great online course.

Study method - Online, self-paced (4-6 study hours)

Course format - Online (24/7 access), modular

Course Duration - Part-time (1-year access)

Qualification – CPD certificate of completion

Course Delivery – via desktop PC/MAC, laptops, tablets or smart phones

Awarded Body – CPD Accreditation Service (UK)

10 Soft Skills You Need - Online Training Course - Core Soft Skills You Need for Personal Development - The Mandatory Training Group -

 

Course aims 

The aim of this soft skills e-learning course is to help you improve the personal attributes that will enable you to interact effectively and harmoniously with other people.

With our 10 Soft Skills You Need e-learning course, you will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, you will improve on almost every aspect of your career.

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Course objectives

The objectives of this 10 soft skills elearning course are to:
  • Discuss how soft skills are important to success in the workplace
  • Understand the 10 key soft skills everyone should have
  • Use soft skills to relate more effectively to others in the workplace
  • Understand how to use soft skills to communicate, problem-solve, and resolve conflict
  • Apply soft skills to specific situations

Soft Skills Training for Employees - The Mandatory Training Group UK -

What’s covered in this soft skills course? 

This 10 Soft Skills You Need online training course includes the following:

Module One: Getting Started
  • Housekeeping Items
  • Pre-Assignment Review
  • Workshop Objectives
  • The Parking Lot
  • Action Plan
Module Two: What are Soft Skills?
  • Definition of Soft Skills
  • Empathy and the Emotional Intelligence Quotient
  • Professionalism
  • Learned vs. Inborn Traits
  • Case Study
  • Module Two: Review Questions
Module Three: Soft Skill 1: Communication
  • Ways We Communicate
  • Improving Non-Verbal Communication
  • Listening
  • Openness and Honesty
  • Case Study
  • Module Three: Review Questions
Module Four: Soft Skill 2: Teamwork
  • Identifying Capabilities
  • Get Into Your Role
  • Learn the Whole Process
  • The Power of Flow
  • Case Study
  • Module Four: Review Questions
Module Five: Soft Skill 3: Problem Solving
  • Define the Problem
  • Generate Alternative Solutions
  • Evaluate the Plans
  • Implementation and Re-evaluation
  • Case Study
  • Module Five: Review Questions
Module Six: Soft Skill 4: Time Management
  • The Art of Scheduling
  • Prioritizing
  • Managing Distractions
  • The Multitasking Myth
  • Case Study
  • Module Six: Review Questions
Module Seven: Soft Skill 5 and 6: Attitude and Work Ethic
  • What Are You Working For?
  • Caring for Others vs. Self
  • Building Trust
  • Work Is Its Own Reward
  • Case Study
  • Module Seven: Review Questions
Module Eight: Soft Skill 7: Adaptability/Flexibility
  • Getting over the Good Old Days Syndrome
  • Changing to Manage Process
  • Changing to Manage People
  • Showing You"re Worth Your Weight in Adaptability
  • Case Study
  • Module Eight: Review Questions
Module Nine: Soft Skill 8: Self-Confidence
  • Confident Traits
  • Self-Questionnaire
  • Surefire Confidence Building Tactics
  • Build Up Others
  • Case Study
  • Module Nine: Review Questions
Module Ten: Soft Skill 9: Ability to Learn From Criticism
  • Wow, You Mean I"m Not Perfect?
  • Listen With An Open Mind
  • Analyze and Learn
  • Clear the Air and Don"t Hold Any Grudges
  • Case Study
  • Module Ten: Review Questions
Module Eleven: Soft Skill 10: Networking
  • Redefining Need
  • Identifying Others" Interests
  • Reaching Out
  • When to Back Off
  • Case Study
  • Module Eleven: Review Questions
Module Twelve: Wrapping Up
  • Words From The Wise
  • Review Of The Parking Lot
  • Lessons Learned
  • Recommended Reading
  • Completion Of Action Plans And Evaluations

Soft Skills Training in London and Across the UK - The Mandatory Training Group UK -

What are soft skills?

Soft skills are a combination of people skills, social skills, communication skills, character traits, attitudes, career attributes, social intelligence and emotional intelligence quotients among others that enable people to effectively navigate their environment, work well with others, perform well, and achieve their goals with complementing hard skills.

The Collins English Dictionary defines the term "soft skills" as:

"... desirable qualities for certain forms of employment that do not depend on acquired knowledge: they include common sense, the ability to deal with people, and a positive flexible attitude."

Training in Soft Skills - Communication Skills Training - The Mandatory Training Group UK -

Why choose our online soft skills training course?

All our e-learning courses can be accessed on any electronic/computerised device.

  • Study anywhere, in your own time and at your own pace!
  • Easy to follow and understand
  • Only 4-6 hours recommended study time
  • 1-year access to course & learning materials
  • Access your course anytime, anywhere & on any device
  • Complete course on desktop computer, laptop, tablet or smartphone
  • Additional references and downloadable materials available
  • CPD accredited certification on completion

      Free self development and soft skills training courses - The Mandatory Training Group UK -

      10 Soft Skills You Need - Online Training Course & Certification - The Mandatory Training Group UK -

      Course accreditation

      1. The content of this online training course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

      2. All our online courses are accredited and internationally recognised (UK CPD Accreditation Service)

      Soft Skills Training Programme - The Mandatory Training Group UK -

        Organisational e-learning

        Are you responsible for organisational training and development or organisational statutory and mandatory compliance? You may want to find out more about how Learning Management System (LMS) may help your organisation. With our interactive LMS, managers and administrators can easily:

        • set up a FREE blended learning environment;
        • upload essential documents;
        • upload individual and group learners;
        • manage learners, including tracking progress
        • review who has completed training
        • download/print training reports for compliance audits

        Business Soft Skills Training Courses in the UK - The Mandatory Training Group UK -

        You can also browse our full e-learning course catalogue or leadership and management courses and programs to find out more about our wide range of training courses and qualifications. Alternatively, contact our Support Team on 02476 100090 or via Email, stating your specific e-learning requirements.

        10 Soft Skills You Need - Online Training Course & Certification - The Mandatory Training Group UK -

        10 Soft Skills You Need - Online Training Course & Certification.

        10 Soft Skills You Need 

        How do I book this course?

        To enroll onto this e-learning course, please add the course to your basket. From there, you will be able to go to our secure checkout page to complete your booking. Please note: If you are booking the course for a friend or colleague, this can be stated in the notes section of the ‘basket’ area so our system knows the individual(s) needing to be enrolled.

        Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. You will then need to follow the instructions and login to your learner account, where the course(s) booked will be ready for you to start!

        How does the course work?

        Our online training courses can be completed the on your desktop computer, laptop, tablet or mobile device anywhere there is an internet connection.

        These online training courses are self-paced, so learners have full control and flexibility on when they wish to complete. There is no deadline for completion, but the course will expire from a learners account after 365 days, whether it has been accessed or not. Learners are required to achieve 80% pass mark to successfully complete the course and achieve a certificate. Certificates achieved can be downloaded from the learner profile page.

        Refund policy

        We want you to be completely satisfied with your training. We offer a 14-day money-back guarantee if you are not 100% satisfied.

        To request a refund, you should email our support team with your receipt stating why you would like to be reimbursed. You, or your learners, must not complete the training to make a valid refund claim. Any courses that have been completed and those with certificates achieved will not be valid for a refund.

        Will the course work on multiple devices, such as tablets and mobile phones?

        We recommend using a desktop or laptop device for the best learning experience. These online courses can also be taken on tablet and mobile devices, e.g. iPads and iPhones.

        Is a specific internet web browser recommended?

        For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure there are no updates pending on your browser.

        How long do learners have to complete a course?

        There is no set completion time for this course. Learners can study in their own time at their own speed and may pause, leave and come back to the system to continue the training at any time.

        On successful completion of this e-learning course, you will be able to download, save and/or print a quality assured CPD certificate. Our CPD certificate can be used to provide evidence for compliance and audit (recognised internationally).

        Learners are required to achieve a score of 80% or higher on the end of course assessment to successfully complete the course and achieve a certificate. Certificates achieved can be downloaded from the learner profile page.

        All our online training courses and programs are accredited by the CPD Certification Service as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

        Are you looking to buy this course for multiple members of staff or a large group?

        We offer very competitive volume discounts for users looking to enrol multiple candidates on to any of our online training courses & qualifications.

        Please call our Support Team on 024 7610 0090 or go to our E-Learning for organisations page for full details and pricing:

        E-Learning for Organisations – Volume Discounts
        • Accredited UK training organisation
        • Wide range of courses and qualifications to meet UK legislation and guidelines
        • Over 500 online courses covering multiple business sectors
        • Intuitive learning management system for a greater learner experience
        • Free blended learning environment for all organisations using our system
        • Accredited on-site classroom training available
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