Online CSTF Violence and Aggression (Wales) Training Courses - CPD Accredited E-Learning Courses

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Aggression and violence are terms usually used interchangeably, but the two are different. Violence is the use of physical force with the intent to injure another person or destroy property. In contrast, aggression is generally angry or violent feelings or behaviour. Health and social care services must provide a safe and secure environment for patients/service users, members of staff and visitors. Violent or abusive behaviour must not be tolerated, and decisive action should be taken to protect staff, patients/service users and visitors.

The aim of these online Handling Violence and Aggression training courses are to detail the unacceptable behaviours and the range of remedies available in the face of such behaviour.

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Online CSTF Violence and Aggression (Wales) Training Courses: Frequently Ask Questions and Answers

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Here at The Mandatory Training Group, we receive many enquiries from all sector providers about the CSTF Violence and Aggression (Wales). We have listed some of these frequently asked questions and provide answers.

Click on the text below to see the answers to the Frequently Asked Questions about CSTF Violence and Aggression (Wales).

Aggression and violence are terms usually used interchangeably, but the two are different. Violence is the use of physical force with the intent to injure another person or destroy property. In contrast, aggression is generally angry or violent feelings or behaviour.

The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for all sectors, including health, safety and wellbeing, social care, education, local government, and many more.

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Aggression is behaviour motivated by the intent to cause harm to others who wish to avoid that harm. Violence is an extreme subtype of aggression. It is a physical behaviour with the intent to kill or seriously injure another person.

The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for all sectors, including health, safety and wellbeing, social care, education, local government, and many more.

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The Encyclopaedia of Psychology defines violence as "an extreme form of aggression, such as assault, rape or murder." There are many causes of violence, including:

  • Frustration
  • Exposure to violent media
  • Violence in the home or neighbourhood
  • A tendency to see other people's actions as hostile even when they're not.
  • The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for all sectors, including health, safety and wellbeing, social care, education, local government, and many more.

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    The three aggression types are:

  • Reactive-expressive (i.e. verbal and physical aggression)
  • Reactive-inexpressive (e.g. hostility)
  • Proactive-relational aggression (i.e. aggression that can break human relationships. For instance, by circulating malicious rumours).
  • Anger is a feeling or emotion, while aggression is the behaviour or action taken that is hostile, destructive and/or violent. It can be:

  • Physical assault
  • Throwing objects
  • Property damage
  • Self-harming behaviours
  • Verbal threats or insults.
  • The neurotransmitter serotonin helps us inhibit aggression and negative emotions, including:

  • Fear
  • Anger
  • Pain
  • Frustration.
  • There are multiple causes of violence. The psychological literature divides these causes into four highly overlapping categories:

  • Biological
  • Socialisation
  • Cognitive
  • Situational factors.
  • Psychotic symptoms may result in aggressive behaviour such as delusions and hallucinations, with subsequent suspiciousness and hostility. Aggression may be impulsive and caused by a frustrating environmental event. Patients may be more aggressive and violent during acute episodes.

    Emotional aggression is the result of the extreme negative emotions carried out in the heat of the moment and not intended to create any positive outcomes.

    Violence is damaging not only to society but also to both victim and aggressor. Being the recipient of an aggressive encounter can lead to depression, anxiety, and susceptibility to immune-related illnesses.

    Things that trigger anger and aggression including:

  • Stress
  • Family problems
  • Financial issues
  • Underlying disorder
  • To work through aggressive behaviours, identify the primary cause and underlying factors. The most common way to treat and reduce aggressive behaviour for an adult is some form of psychotherapy, such as cognitive-behavioural therapy (CBT).

    There are various definitions of aggression, but most researchers agree that aggressive acts are both intentional and potentially hurtful to the victim. Thus, learned aggression in humans is a learned (not instinctive) behaviour or actions meant to harm another individual.

    Some influences on aggression include:

  • History of physical fighting or vandalism
  • History of drug or alcohol abuse
  • Discovery of detailed plans to commit violence
  • Making direct, veiled or conditional threats of violence
  • History of controlling others
  • Excessive need for attention or respect
  • Feelings of low self-worth
  • Early childhood abuse or neglect
  • Witnessing violence at home, in the community or the media
  • History of being bullied
  • Easy access to weapons.
  • The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for all sectors, including health, safety and wellbeing, social care, education, local government, and many more.

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    Healthy aggression is being determined in the face of challenges from the competition, setbacks or enemies in whatever form.

    Violent behaviour is an individual's behaviour that threatens or harms or injures the individual or damages/destroys property. Violent behaviour often starts with verbal threats but escalates to physical harm.

    Workplace violence is broken down into four categories:

  • Type I—Criminal Intent. In this kind of violent incident, the perpetrator has no legitimate relationship to the business or its employees
  • Type II—Customer/Client
  • Type III—Worker on Worker
  • Type IV—Personal Relationship.
  • The most generally used psychiatric diagnoses for aggressive, angry or violent behaviour are:

  • Oppositional Defiant Disorder
  • Attention-Deficit/Hyperactivity Disorder and Conduct Disorder (in children and adolescents)
  • Psychotic Disorder
  • Bipolar Disorder
  • Antisocial, Borderline
  • Paranoid and Narcissistic Personality.
  • Some examples of verbal aggression are:

  • Name-calling
  • Insults
  • Character attacks
  • Racial epithets
  • Threats or ultimatums.
  • Hostile aggression is motivated by feelings of anger with the intent to cause pain.

    Aggression is a potential indication of diseases, disorders or conditions that affects thought processes and some personality disorders, such as:

  • Brain tumours
  • Dementia
  • Post-traumatic stress disorder
  • Schizophrenia.
  • Aggression is a serious medical problem in several neurologic and psychiatric patient groups. It can be a sign of an underlying non-psychiatric medical disorder or a symptom of a psychiatric or substance use problem.

    Feelings of anger or acting out can relate to different underlying mental health difficulties, including:

  • Depression
  • Anxiety
  • Addictions.
  • Many individuals can have underlying difficulties with severe low self-esteem and problems with mistrust.

    Physical aggression is a behaviour causing or threatening physical harm towards an individual. It includes:

  • Hitting
  • Kicking
  • Biting
  • Using weapons
  • Breaking toys or other possessions.
  • Relational aggression refers to harm within relationships that is caused by any forms of bullying or manipulative behaviour. Some examples include

  • Social exclusion
  • Threatening to stop talking to a friend or silent treatment
  • Spreading gossip and rumours by email.
  • Examples of aggressive behaviours include:

  • Physical violence, such as biting, hitting, and kicking.
  • Verbal hostility, like sending threatening messages through emails, phone calls, or social media and making threats against someone's life, shouting or swearing.
  • Indirect aggression is a behaviour intended to harm others through indirect means, particularly others' social position and self-esteem. The following behaviours exemplify indirect aggression:

  • Gossiping behind the back
  • Spreading rumours
  • Social exclusion
  • Slandering remarks etc.
  • On successful completion of the Online CSTF Violence and Aggression (Wales) Training Courses will be able to download, save and/or print a quality assured continuing professional development (CPD) certificate. Our CPD certificates are recognised internationally and can be used to provide evidence for compliance and audit.

    The CPD Certification Service (CPDUK) accredits all of our statutory and mandatory training courses as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

    The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for all sectors, including health, safety and wellbeing, social care, education, local government, and many more.

    Click here for more Online CSTF Violence and Aggression (Wales) Training Courses

    Online CSTF Violence and Aggression (Wales) Training Courses - The Mandatory Training Group UK -

    Online CSTF Violence and Aggression (Wales) Training Courses - CPDUK Accredited E-Learning Courses - The Mandatory Training Group UK

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