Assessor/Internal Quality Assurer


To lead, motivate and develop a team of tutors to help improve the quality of delivery across all learning programmes, ensuring high quality teaching, learning and assessment for all learners. Responsible for ensuring the company’s Internal Quality Assurance processes are rigorous and lead to continuous improvement, improved learner satisfaction and success rates across the team.

Duties and responsibilities:

  • Responsible for motivating and developing a team of assessors to ensure learners have a positive learning experience and KPIs are achieved  
  • Responsible for developing a team of assessors to improve the quality of delivery across all learning programmes  
  • Responsible for managing sampling and verification activities to improve the progression and achievement of learners  
  • Responsible for ensuring that all IQA activities continually meet learners’ needs, exceeding the requirements of Awarding Organisations
  • To manage an ongoing cycle of standardisation meetings for assessors to ensure best practice is shared across all sectors  
  • To manage delivery models and other resources to embed a consistent and standardised approach to delivery  
  • To ensure literacy and numeracy are embedded throughout the learning programme  
  • Responsible for ensuing assessors embed the cross-cutting themes of Safeguarding/Prevent, ESDGC, Wales the Language and Culture, Equality & Diversity and Health & Safety/Well-being, where appropriate
  • To complete regular sampling of assessor activity to ensure consistency across the team  
  • To ensure sampling is completed and turned around within the timescales set  
  • To know and understand what profiles are planned each month, ensuring  profiles are achieved 
  • To monitor the ‘panel process’ closely to ensure accountability of all portfolios
  • Responsible for completing IQA reports, clearly with sufficient details to support and improve performance  
  • To participate in and/or manage EQA visits to ensure the visit schedule is adhered to whereby all portfolios requested are presented and meet the standards resulting in a positive visit  
  • Responsible for managing, planning and completing IQA observations of assessors to ensure the IQA strategy is met  
  • Responsible for coaching and developing assessors, ensuring they are ‘excellent’ in their grading  
  • To ensure assessors are supported, trained and developed with particular focus on those that are unqualified and those that have been graded adequate or unsatisfactory  
  • To ensure all staff are aware of developments in their occupational sector by way of self-study and research and CPD logs/records maintained  
  • To support the Quality Assurance Manager by identifying improvements to the IQA strategy through a process of review to improve delivery and success rates  
  • To aid in the development of new qualifications and gain centre/scheme approval when necessary  
  • Responsible for the development of resources and learning materials to support a wide range of vocational and learning needs  
  • To develop current processes to ensure continuous improvement in the delivery of all qualifications to meet KPIs and exceed success rate targets.


  • To ensure the security of company assets  
  • To comply with the company’s policies and procedures  
  • To comply with the company’s safeguarding policy and procedure  
  • To comply with Equal Opportunities Legislation and be proactive in challenging prejudice, discrimination and stereotyping  
  • To implement in full the company’s quality policies and procedures  
  • To consult the Company Health and Safety Policy with regards to their specific responsibilities as described in the general arrangements section  
  • To consider their actions at work as to how they may affect the safety of learners, clients and visitors to company premises  
  • To support the organisation’s core values  
  • To cooperate with all staff to achieve a healthy and safe workplace and to report any risks identified at the company or other premises to the designated Health and Safety Officer and other duties that may be identified from time to time by the Company.  
  • To attend relevant training/personal development programmes. 

Continuous Professional Development

  • Review and evaluate own skills, knowledge and practice and prioritise areas for development 
  • Access development needed to carry out own work more effectively and use a range of resources to keep own knowledge, skills and practice up-to-date 
  • Keep records of own actions, development plans and progress, and use them to support and inform ongoing reflective practice 
  • Apply new knowledge and skills to consolidate learning, improve own practice, and review the effectiveness of newly acquired knowledge and skills 
  • Share knowledge, skills and improvements to practice with colleagues where it is likely to be of benefit 
  • Maintain agreements about confidentiality.

Personal Specifications




Experience & Qualifications

  • Teaching Certificate:
  • Cert Ed/PGCE
  • L3/L4/L5 in Education & Training
  • L3 Award in Assessing
  • A1 or D32/D33
  • A higher level qualification in the same subject area
  • Experience of delivering training and support
  • Experience and proven track record of leading a team
  • L4 IQA (IQA Roles onle)
  • V1 or D34


  • IT literate
  • Committed to continuous improvement
  • Ability to communicate well and effectively with colleagues
  • Accurate with good attention to detail
  • Proactive with willingness to learn
  • Excellent communication and interpersonal skills


  • Safeguarding knowledge
  • Subject matter
  • Current practice.


  • Self-motivated
  • Self starter
  • Flexible approach
  • Reliable
  • Team player
  • Adapts well to change
  • Self-disciplined