Dental Practice Mandatory Training Courses - E-Learning Courses

Dental Practice Mandatory Training Courses - E-Learning Courses

Mandatory Training


Mandatory Training Requirements

The NHS (General Dental Services) (Scotland) Amendment Regulations 2016, which came into effect on 1st April 2016,(Updated 26th October 2017) have introduced a requirement for mandatory training for those applying to join the dental list in Scotland for the first time and those who have had a period of absence from a list of twelve months or more. Dentists who are currently included on an equivalent list in England, Wales or Northern Ireleand who apply to join a dental list in Scotland either as a contractor or assistant require to satisfactory complete Part 2 of mandatory training only and the Test of Knowledge. All other candidates will have to complete Part 1 & 2 and Test of Knowledge.

NHS Education for Scotland have been asked by Scottish Government to set up this training, to assess those who attend and to issue certification to those who successfully complete it. This certification will be required by a territorial Health Board before they can issue a list number.

Any queries about the regulations and the requirement for mandatory training should be directed to the Health Board to which a list number application is being made.

What does mandatory training involve?

The mandatory training involves the attendance at a two part course, followed by an online assessment, called the Test of Knowledge. Applicants will have to attend an invigilated site to complete this online assessment and it must be completed within 6 weeks of completing the two part course.
Applicants to the dental list in Scotland who are currently working in an equivalent list in a primary care dental setting in the rest of the UK will have automatic exemption from the first part of mandatory training, but will be required to successfully complete the second part. The first part covers those matters of which it is expected that practitioners to have experience through working in the UK.

Please note that the two part course is divided into Part 1(4 sessions normally Wednesday and Thursday) Part 2 (3 sessions normally Thursday PM and all day Friday).

Candidates required to complete all parts must register for all three days.  Candidates requiring Part 2 ONLY should register for Thursday PM (Part 2 session) and Friday (Parts 1 & 2).

All applicants must complete a personal development plan. The document will be provided on registration for the course.

Training Programme (pdf)

Pre-course preparation

It will be essential to prepare for the course and the assessment and it would be useful for participants to have reviewed the following documentation in advance:

Scottish Dental Clinical Effectiveness Programme guidance on:

• Acute Dental Problems

• Anticoagulants and Antiplatelets

• Caries in Children

• Decontamination

• Drug Prescribing

• Emergency Dental Care

• Oral Health Assessment

• Oral Health Management of Patients at Risk of Medication-related Osteonecrosis of the Jaw

• Periodontal Care

• Practice Management

Statement of Renumeration:

Clinical Audit Activity:


Scottish Dental Website:

GDC Standards for the Dental Team:

Register a place

How to book a place on the Mandatory Training (Induction to Scottish Dentistry)

To register for a place, please go to the NES Portal and create an account.

Once you have created an account, go to ‘iBooklet’ and use the ‘Search for …Face to Face Training’ tool. Search for ‘Mandatory Training’ use ‘Book Now’ to complete your booking. You will need to book each part separately, as required. On completion of your bookings, your place will be confirmed and we will contact you to allow you to confirm your booking for your Test of Knowledge Assessment.


Each session will cost £150. The fee for the Test of Knowledge Assessment will be £100.

Test of Knowledge Assessment

You will not be able to complete the Test of Knowledge Assessment, under examination conditions, until you have completed parts 1 and 2 or part 2 of the mandatory training days.

Once these have been completed, candidates will then have 6 weeks in which to complete the online assessment at an invigilated centre.

Conditions of assessment

Test of Knowledge Guidelines (pdf)

List of Centres:

• Aberdeen Dental Education Centre

• Centre for Health Sciences, Inverness

• Dundee Dental Education Centre

• Edinburgh Dental Education Centre

• Glasgow Dental Education Centre

Dates of Invigilated Assessments

Once your application has been received the dates and centres will be emailed to you. You can then begin practicing Test of Knowledge ahead of your test. If you do not receive notification please contact

Frequently Asked Questions

FAQs can be found here

Future Mandatory Training Dates for 2018 - 2019

Tuesday 29th May 2018

Wednesday 30th May 2018

Thursday 31st May 2018

*May dates are available to book on Portal now*

Wednesday 5th September 2018

Thursday 6th September 2018

Friday 7th September 2018

Tuesday 13th November 2018

Wednesday 14th November 2018

Thursday 15th November 2018

Contact information

If you have any queries re Mandatory Training, please email:

The General Dental council (GDC)

The GDC is an organisation that regulates dental care professionals and ensures that these individuals meet the professional standards as set out by the GDC in order to maintain professional registration. To remain on the register dental care professionals must achieve and be able to demonstrate a minimum level of CPD over a period of five years,  a description of the requirements are explained  in more detail later on in this section. Dental care professionals included on this list are:

  • Dentists
  • Dental Nurses
  • Dental Hygienists
  • Dental Technicians
  • Clinical Dental Technicians
  • Dental and Orthodontic Therapists.

CPD Requirements – What this means for you

All dental professionals are required to take part in continual professional development to maintain their registration and meet current GDC standards. It is important because it enables us to keep up to date with developments in the dental field and ensures that we update our knowledge and skills to meet the required standards and develop us as professionals. As a registered dental care professional it not only boosts confidence but will enable us to provide and deliver an exemplary service and good quality patient care.

Over a five year cycle, dental care professionals are required to achieve verifiable and non-verifiable CPD outlined as follows:

  • Dentists – 250 hours to include a minimum of 75 hours verifiable CPD.
  • Dental Care Professionals – 150 hours to include a minimum of 50 hours verifiable CPD.

It is highly recommended that core topics should be achieved within this cycle and should include as a minimum:

  • Medical Emergencies – 10 hours per 5 year cycle, preferably 2 hours per year.
  • Radiography & Radiation Protection – 5 hours per cycle.
  • Disinfection & Decontamination – 5 hours per cycle.

Keeping up to date with topics relating to the following subjects is also recommended as they contribute to patient safety and should be included as either verifiable or non-verifiable CPD within the 5 year cycle:

  • Legal & Ethical Issues.
  • Complaints Handling.
  • Oral Cancer: Early Detection.
  • Safeguarding Children and Vulnerable Adults

It is therefore extremely important that all dental care professionals are aware of what is required to maintain their registration and should ensure that relevant subjects are completed. There are many ways in which good quality CPD can be achieved some of which include specific courses relevant to the chosen subject and E-learning.


Dental nurses

To maintain your registration with the General Dental Council you must complete:

  • 50 hours of verifiable and 100 hours or non-verifiable CPD in each five year cycle will provide you with acess to 10 hours of verifiable and 20 hours of non- verifiable CPD each year which will enable you to meet the requirements of your registration with the GDC. The CPD covers all the core subjects as well as other subject areas of interest to dental nurses. Once you have registered you can access the members only pages, read the online articles and complete the interactive questionnaire with instant results.

The core verifiable subjects as recommended by the GDC are:

  • Medical emergencies (at least 10 hours verifiable on this topic over the 5 year period)
  • Disinfection and decontamination (at least 5 verifiable hours over 5 years)
  • Radiography / radiation protection (at least 5 verifiable hours over 5 years)

And for dental care professionals working in a clinical environment (either non-verifiable or verifiable):

  • Legal and ethical issues
  • Complaints handling
  • Oral cancer - improving early detection 

Online Learning for the Whole Dental Team

Isopharm will provide you with a professional, interesting and easy way of completing your learning requirements whatever part you play in the Dental team.

Our dental training is offered via E-Learning. We understand that you have to work! You need access to CPD and learning when YOU have time. We are here to help.

Benefits & Highlights

  • Courses are available to fulfill all of your GDC CPD requirements (with the exception of CPR, which we only advocate as hands-on training with a tutor present).
  • Reflective learning for ECPD.
  • Choose to Subscribe or Pay as You Learn.
  • Take courses whenever and wherever you want, our training can be taken on your PC, tablet or smartphone.
  • Get your very own CPD Tracker and instantly see how many hours you have completed.
  • Manage your own GDC CPD cycle report by uploading external certificates to improve your CPD tracker progress.
  • New courses, written by industry experts, are added every month.

We offer courses for all your practice needs

Regularly updated and written by experts we pride ourselves in providing quality training guiding you to compliance -

Mandatory Training Courses for Nurses and NHS Care Staff

Mandatory training for nurses and doctorsThe Skills Platform lists a wide range of mandatory training courses which are suitable for NHS workers such as nurses, doctors and dentists. These training courses are also beneficial to care staff working in the social care setting such as a CQC registered care home or domiciliary care agency.

We often get asked “What is the difference between mandatory and statutory training?” - Mandatory training differs from statutory training as they are usually made compulsory by the organisation to ensure their employees are competent to reduce risks, follow guidelines and comply with their policies. Statutory training is required by law or a statutory body such as the Care Quality Commission has instructed the organisation to carry the training to meet legislative requirements. Read our in-depth article for more details.

Organisations such as the General Medical Council (GMC) and the Nursing & Midwifery Council (NMC) are the regulators in the healthcare sector for doctors and nurses. The Royal College of Nursing (RCN) has provided guidance on the differences between mandatory and statutory training. Mandatory training requirements may vary depending on the job role and specific responsibilities of the employee.

The Care Quality Commission (CQC) can take regulatory action if health and social care providers do not meet the Regulation 18requirements. It states that staff must receive support, training and personal development necessary for them to carry out their job role. Employees that have completed mandatory training course previously should undertake annual updates or refresher training to ensure they have the knowledge and understanding of changes in legislation and directives. Annual refresher training intervals will vary depending on the organisational requirements.

Skills for Health have created the Core Skills Training Framework (CSTF) for healthcare employers which provides guidance, mapping tools and learning outcomes to improve quality, reduce costs, track progress, consistency and standardisation of training.

Mandatory training can be delivered to a group in a classroom environment such as a training centre by an experienced trainer which will cover both the theory and practical elements. Alternatively, you can purchase an online eLearning bundle which starts from around £50 per person, this would be suitable for individuals that need to learn the theory elements. You should always assess your employees including their training needs, learning styles and identify skills gaps which will help you choose the most suitable delivery method.

In most cases these courses provide an all in one solution, providing an overview of all the core essentials such as health and safety,, safeguarding training, equality and diversity, moving & handling, fire safety and conflict resolution.

Dental mythbuster 2: Keeping up to date for the dental practice team

We will review whether the dental team is keeping up to date with training when we look at the effective key question.

This relates to regulation 18 (staffing). This states that persons employed by the service receive support, training, professional development, supervision and appraisal.

Continuing Professional Development (CPD)

CPD is defined as learning, training or other developmental activities which can reasonably be expected to maintain and develop a person’s practice as a dentist or dental care professional (DCP), and is relevant to the person’s field of practice”.

The General Dental Council (GDC) has changed the CPD requirements for dentists and DCPs. This enhanced CPD scheme starts:

  • 1 January 2018 for dentists
  • 1 August for DCPs


As part of the changes dental registrants will need to have a personal development plan (PDP) in place.

A PDP often flows from an appraisal process. The PDP will:

  • highlight the areas for development
  • how they are to be addressed
  • suggested evidence of outcomes
  • the time frames involved

What to expect on Inspection?

The PDP is personal to the dentist or DCP and an inspector would not normally need to examine it.

We expect providers to be able to demonstrate that they have ensured themselves that staff are up to date with professional practice and have taken steps to comply with CQC requirements. For example, providers could keep a log of staff members training over their General Dental Council CPD cycle.



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