NHS Agency Mandatory Training for Nurses, AHPs, Doctors & Care Staff - CSTF Aligned - The Mandatory Training Group UK -

The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for agency nurses and workers, locum doctors and allied healthcare professionals. All our locum and agency workers courses are accredited.

NHS Agency Mandatory Training for Nurses, AHPs, Doctors & Care Staff

Our statutory and mandatory training courses were developed for agency and locum healthcare and adult social care workers, temporary and bank staff, including:

  • Registered nurses and midwives
  • Healthcare Assistants (HCAs)
  • Doctors and medical staff
  • Dentists and dental staff
  • Allied health professionals (AHPs)
  • Community care workers
  • Non-clinical health and social care staff
  • Health and social care support workers.

All our agency statutory and mandatory training courses are aligned to the Skills for Health's UK Core Skills Training Framework (CSTF).

What is mandatory training for agency nurses, doctors and allied health professionals?

Mandatory training is compulsory training that is determined essential by an organisation for the safe and efficient delivery of services. This type of training is designed to reduce organisational risks and comply with local or national policies and government guidelines. Some organisations use the terms essential or compulsory training as a ‘catch all’ to cover both mandatory and statutory training.

Which courses are mandatory for agency nurses, locum doctors and healthcare professionals?

The following training courses are mandatory for NHS agency health and social care professionals:

  • Conflict resolution
  • Equality, diversity and human rights
  • Fire safety
  • Health, safety and welfare
  • Infection prevention and control
  • Information governance and data security
  • Moving and handling
  • Preventing Radicalisation
  • Resuscitation
  • Safeguarding adults
  • Safeguarding children.

What is statutory training for locum doctors, agency nurses and care workers?

Statutory training is usually required by law or where a statutory body has instructed an organisation to provide training on the basis of specific legislation (i.e. the Health and Safety at Work Act 1974 and the Management of Health and Safety at Work Regulations 1999). Employers often describe this as ‘essential’ or ‘compulsory’ training and it ensures staff have the knowledge to maintain a healthy and safe working environment for themselves and their colleagues.

Staff shortages or other issues related to unsustainable pressures at work may affect your ability to undertake training. If this impacts your progression at work or your pay, please see our unsustainable pressures for further guidance and contact us.

Which courses are statutory for locum doctors, agency nurses and healthcare assistants?

In the NHS, all new employees are required to undertake core health and safety awareness and training, including:

  • awareness of the local health and safety policy
  • awareness of the control of substances hazardous to health (COSHH)
  • when and how to report injuries, diseases and dangerous occurrences (RIDDOR)
  • fire safety awareness training
  • manual handling training
  • basic risk assessment training
  • annual updates in essential areas of fire safety and manual handling.

Statutory and mandatory induction training for agency and locum workers

When you start a new job you attend an induction programme, usually within the first month of starting work. During your first year, you are usually required to complete the statutory and mandatory training sessions that were not covered in your induction. Attendance at statutory and mandatory training usually forms part of your terms and conditions.

You must read your contract and local policies so you know what to expect.

Attending statutory and mandatory training for agency and locum workers

We believe mandatory training should be paid for by the employer and undertaken during work time. Your employer may require you to attend training or updates on your off duty - you should, however, be given the equivalent time off to compensate. If you work regular night shifts your employer should take this into account to ensure you can attend any regular training updates.

Any work-related training is counted as 'working time' under the Working Time Regulations 1998 and as such counts as work when weekly hours are being calculated.

Click here to read more on working time and breaks.

Statutory and mandatory training updates and refresher courses for agency workers

Mandatory training usually requires attending annual updates, dependent on the role and organisational requirements.

The Nursing and Midwifery Council (NMC) does not set specific requirements stating how often mandatory training must be undertaken or completed. However, the NMC does require that registrants remain trained and competent. Your employer is free to set their own protocols and policies on training which all staff are contractually obliged to follow.

Employer obligations for NHS agency mandatory training provision

There are many frameworks under which employers should be delivering mandatory training. The NHS for example is required to meet the standards for better health, NHS Resolution risk management standards and the Care Quality Commission inspection criteria. Frameworks will vary depending on:

  • the risks encountered in the working environment
  • the needs of the workforce
  • insurers' standards
  • governance and legal frameworks in place
  • country-specific requirements
  • equality and diversity.

Equality and diversity considerations

The Equality Act 2010 places a responsibility on employers to eliminate discrimination, harassment and victimisation, and promote equal opportunities. This means employers should consider those protected under the Act when designing and delivering statutory and mandatory training. The employer should consider what adjustments can be made for staff with a disability. This could be to ensure the times and locations and delivery of the training is suitable and accessible. The employer should remove any physical barriers, or provide extra equipment or aids where required.

The Equality Act 2010 places a responsibility on employers to ensure any training policy and practice does not disadvantage or negatively impact protected groups. For example: arranging mandatory training sessions/updates only on certain days of the week might prevent employees with a religious belief or faith from attending.

If you share a protected characteristic under the Equality Act 2010 and are experiencing discrimination please contact us for advice and to discuss local support arrangements.

For more information please see the Equalities and Human Rights Commission (EHRC) publication, Your rights to equality at work: training, development, promotion and transfer (EHRC, 2011).

If you are based in Northern Ireland, see Equality Commission Northern Ireland.

Essential statutory and mandatory training for agency and bank workers

Your contract with the temporary work agency should outline your right to access essential/ mandatory training to ensure you work in a safe manner. Common training areas covered should include:

  • data protection
  • health and safety at work
  • control of substances hazardous to health (COSHH)
  • fire safety awareness
  • infection control
  • manual handling
  • lone working
  • safeguarding vulnerable adults
  • safeguarding children.
  • Agency and bank workers do not have the statutory right to request time off under the government's time to train initiative or paid time off to study.

Other training for agency and bank workers

Generally, agency and bank nurses should receive mandatory training, but usually need to self-fund any further career development. NHS Professionals (bank only flexible workers) can access the majority of their training courses online. Please see the 'Our Members' section.

We can provide careers advice to help with your development.

We could also be running local study days, workshops, short courses and seminars in your area. Please go to the RCN events and conferences page for further information.

NHS Agency Mandatory Training Package For Nurses & Care Staff

Skills for Health UK Core Skills Training Framework (CSTF) certified statutory and mandatory training that includes face to face classroom courses:

  • Basic Life Support
  • Manual Handling Objects
  • Moving and Handling People
  • Fire Safety Awareness
  • Infection Prevention & Control.

The NHS agency statutory and mandatory training bundle also includes the following 15 online courses:

  • Complaint Handling, Equality & Diversity
  • Awareness of Mental Health
  • Dementia & Learning Disability
  • Food Hygiene & Safety
  • PSTS/Conflict Management
  • Fire Safety
  • Health & Safety
  • Handling Information & Information Governance
  • Infection Prevention and Control
  • Lone Worker
  • Safeguarding Children Levels 1 & 2
  • Safeguarding Adults Level 1 & 2
  • Control of Substances Hazardous to Health (COSHH)
  • RIDDOR
  • Documentation & Record Keeping.

Successful completion and certification of this package allow you to work as a Registered Nurse in any nursing agency and NHS Trust within the UK.

NHS Agency Mandatory Training Requirements

NHS approved statutory and mandatory training for agency nurses

Annual face to face mandatory training for agency nurses (RGNs)

The following training courses must be completed annually by agency and locum nurses:

  • Basic, Intermediate or Advance Life Support (Adult or Paediatric, as appropriate)
  • Moving and Handling (loads and people, as appropriate)
  • Fire Safety – Practical (induction required)

Online annual refresher mandatory training for agency nurses (RGNs)

The following refresher mandatory training courses must be completed annual by agency and locum nurses:

  • Complaint Handling
  • Equality & Diversity
  • Awareness of Mental Health, Dementia & Learning Disability
  • Food Hygiene & Safety
  • PSTS/Conflict Management
  • Fire Safety
  • Health & Safety
  • Handling Information & Information Governance
  • Infection Prevention and Control
  • Lone Worker
  • Safeguarding Children Levels 1 & 2
  • Safeguarding Adults Level 1 & 2
  • Control of Substances Hazardous to Health (COSHH)
  • RIDDOR
  • Documentation & Record Keeping.

NHS approved statutory and mandatory training for registered mental health nurses (RMNs)

Annual face to face mandatory training for registered mental health nurses

The following refresher mandatory training courses must be completed annually by registered mental health nurses:

  • Basic, Intermediate or Advance Life Support (Adult or Paediatric, as appropriate)
  • Moving and Handling (loads and people, as appropriate)
  • Fire Safety – Practical (Induction required)
  • Prevention and Management of Violence and Aggression (PMVA).

Annual online mandatory refresher courses for registered mental health nurses

Registered mental health nurses must completed the following annual mandatory refresher training courses online:

  • Complaint Handling
  • Equality & Diversity
  • Awareness of Mental Health, Dementia & Learning Disability
  • Food Hygiene & Safety
  • PSTS/Conflict Management
  • Fire Safety
  • Health & Safety
  • Handling Information & Information Governance
  • Infection Prevention and Control
  • Lone Worker
  • Safeguarding Children Levels 1 & 2
  • Safeguarding Adults Level 1 & 2
  • Control of Substances Hazardous to Health (COSHH)
  • RIDDOR
  • Documentation & Record Keeping.

NHS approved statutory and mandatory training for health and social care support workers

Annual refresher classroom mandatory training courses for agency support workers

Health and social care support workers are required to complete the following classroom statutory and mandatory training courses:

  • Basic, Intermediate or Advanced Life Support (Adult or Paediatric, as appropriate)
  • Moving and Handling (loads and people, as appropriate)
  • Fire Safety – Practical (Induction required).

Online mandatory training refresher courses for agency support workers

Agency support workers and healthcare assistants (HCAs) must complete the following statutory and mandatory training courses annually:

  • Complaint Handling
  • Equality & Diversity
  • Awareness of Mental Health, Dementia & Learning Disability
  • Food Hygiene & Safety
  • PSTS/Conflict Management
  • Fire Safety
  • Health & Safety
  • Handling Information & Information Governance
  • Infection Prevention and Control
  • Lone Worker
  • Safeguarding Children Levels 1 & 2
  • Safeguarding Adults Level 1 & 2
  • Control of Substances Hazardous to Health (COSHH)
  • RIDDOR
  • Documentation & Record Keeping.

Care Certificate and mandatory training for new agency support workers

All new agency health and social care support workers must complete the following Care Certificate training courses:

  • Understanding Your Role
  • Your Personal development
  • Duty of Care
  • Working in a Person Centred Way
  • Communication
  • Privacy and Dignity
  • Fluids and Nutrition.

NHS approved mandatory refresher training for doctors and medical locums

Annual refresher practical mandatory training for doctors and medical locums

NHS doctors and medical locums must complete the following statutory and mandatory training updates annually:

  • Basic, Intermediate or Advanced Life Support (Adult or Paediatric, as appropriate)
  • Newborn Life Support (required for baby units or SCUBU/NICU/PICU)
  • Advanced Trauma Life Support (Surgical Doctors)
  • Moving and Handling (loads and people, as appropriate)
  • Fire Safety – Practical (Induction required).

Online statutory and mandatory training for NHS doctors and medical locums

The following refresher statutory and mandatory training courses must be completed by NHS doctors and medical lcoums:

  • Complaint Handling
  • Equality & Diversity
  • Awareness of Mental Health, Dementia & Learning Disability
  • Food Hygiene & Safety
  • PSTS/Conflict Management
  • Fire Safety
  • Health & Safety
  • Handling Information & Information Governance
  • Infection Prevention and Control
  • Lone Worker
  • Safeguarding Children Levels 1 & 2
  • Safeguarding Adults Level 1 & 2 (Level 3 for Paediatric Doctors)
  • Control of Substances Hazardous to Health (COSHH)
  • RIDDOR
  • Documentation & Record Keeping
  • Prevention and Management of Violence and Aggression (Doctors working within Mental Health Settings).

Further information

Click on the links below to find out more information about statutory and mandatory training for NHS doctors and medical locums, registered nurses (Registered General Nurses & Registered Mental Health Nurses), health and social care support workers and allied health professionals:

  • Skills for Health
  • Health care assistant resources - education and training
  • NHS Professionals eLearning and development
  • Health and Safety Executive (HSE)
  • Nursing and Midwifery Council (NMC)
  • General Medical Council (GMC)
  • General Dental Council (GDC)
  • Health and Care Professions Council (HCPC)
  • Universities and Colleges Admissions Service for the UK (UCAS) your local educational institution
  • The Open University
  • NHS Careers
  • Scotland - NHS Education for Scotland
  • Wales - Learning@NHS Wales
  • Northern Ireland - Northern Ireland Practice and Education Council for Nursing and Midwifery
  • National Careers Service
  • Equality and Human Rights Commission (for England, Scotland and Wales)
  • Equality Commission Northern Ireland
  • RCN Nursing Workforce Standards.

For advice on referencing this web page, refer to your university's guidance. There are different styles of referencing so it's important to check which one is preferred by your course provider. You can read more about referencing on the RCN's library site.

NHS Agency Mandatory Training for Nurses, AHPs, Doctors & Care Staff - CSTF Aligned - The Mandatory Training Group UK -

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