Mandatory & Statutory Training for Agency, Locum and Bank Staff - NHS Agency Mandatory Training for Nurses, AHPs, Doctors & Care Staff - CSTF Aligned - The Mandatory Training Group UK

The Mandatory Training Group provides accredited statutory and mandatory training courses for agency nurses, workers, locum doctors, and allied healthcare professionals in the UK. The CPD Certification Service accredits all our locum and agency workers courses.

NHS Agency Mandatory Training for Nurses, AHPs, Doctors & Care Staff

Our statutory and mandatory training courses were developed for agency and locum healthcare and adult social care workers, temporary and bank staff, including:

  • Registered nurses and midwives
  • Healthcare Assistants (HCAs)
  • Doctors and medical staff
  • Dentists and dental staff
  • Allied health professionals (AHPs)
  • Community care workers
  • Non-clinical health and social care staff
  • Health and social care support workers.

All our agency statutory and mandatory training courses are aligned to the Skills for Health's UK Core Skills Training Framework (CSTF).

Our content development team is led by Dr Richard Dune, who has over 20 years of experience in health and social care workforce development and governance. 

What is mandatory training for mandatory & statutory training for agency, locum and bank staff?

To safely and efficiently deliver services, agency and locum workers and temporary and bank staff must undergo mandatory training. Temporary workers, agency, locum, and bank staff must undergo mandatory training to reduce organisational risks and comply with local or national guidelines. Mandatory and statutory training are sometimes called 'essential' or 'compulsory training'.

Which courses are mandatory for mandatory & statutory training for agency, locum and bank staff?

Health and social care professionals who work for NHS agencies are required to attend the following training courses:

  • Conflict resolution
  • Equality, diversity and human rights
  • Fire safety
  • Health, safety and welfare
  • Infection prevention and control
  • Information governance and data security
  • Moving and handling
  • Preventing Radicalisation
  • Resuscitation
  • Safeguarding adults
  • Safeguarding children.

What is statutory training for locum doctors, agency nurses and care workers?

Generally, statutory training is required by law or by an authorised statutory body that has instructed a particular organisation to provide training following specific legislation. For example, the Health and Safety at Work Act 1974 or the Management of Health and Safety at Work Regulations 1999. Most employers describe this training as 'essential' or 'compulsory' to ensure their employees maintain a healthy and safe working environment.

Staff shortages or other issues related to unsustainable pressures at work may affect your ability to participate in training.

Which courses are statutory for agency, locum and bank staff?

All new employees in the health and social care sector are required to undergo basic health and safety training, which includes:

  • awareness of the local health and safety policy
  • awareness of the control of substances hazardous to health (COSHH)
  • when and how to report injuries, diseases and dangerous occurrences (RIDDOR)
  • fire safety awareness training
  • manual handling training
  • basic risk assessment training
  • annual updates in essential areas of fire safety and manual handling.

Statutory and mandatory induction training for agency, bank and locum workers

You attend an induction program upon starting a new job, usually within the first month. The mandatory and statutory training sessions not covered in your induction are typically required to be completed during your first year of employment. Your terms and conditions usually require you to attend statutory and mandatory training. You must read your contract and local policies to understand what to expect.

Attending statutory and mandatory training for bank, agency and locum workers

The employer should be responsible for paying for mandatory training during working hours. During your off-duty time, you may be required to attend training or updates - you should, however, be given equivalent time off to compensate. If you work regular night shifts, your employer should consider this to ensure your ability to attend regular training sessions.

Work-related training is included in the calculation of weekly hours under the Working Time Regulations 1998 as "working time". For more information on working time and breaks, please click here.

Statutory and mandatory training updates and refresher courses for temporary workers

In most cases, mandatory training requires attendance at annual updates, depending on the role and the organisation's needs.

It is not specified by the Nursing and Midwifery Council (NMC) how often mandatory training must be completed. Despite this, the NMC requires that registrants remain trained and competent. All employees are contractually obligated to follow their employer's training protocols and policies.

Employer obligations for NHS agency statutory and mandatory training provision

Employers need to provide mandatory training under a variety of frameworks. For example, the NHS must meet the standards for better health, the NHS Resolution risk management standards, and the Care Quality Commission inspection criteria. There will be a variety of frameworks depending on the following:

  • the risks encountered in the working environment
  • the needs of the workforce
  • insurers' standards
  • governance and legal frameworks in place
  • country-specific requirements
  • equality and diversity.

      Equality and diversity considerations for agency, locum and bank staff training

      According to the Equality Act 2010, employers are responsible for eliminating discrimination, harassment, and victimization and promoting equal opportunity. Therefore, employers should consider the rights of those protected under the Act when designing and delivering statutory and mandatory training. Employers should consider what accommodations can be made for employees with disabilities. It may be necessary to ensure the training's times, locations, and delivery are suitable and accessible. Where necessary, the employer should remove physical barriers or provide additional equipment or aids.

      In accordance with the Equality Act 2010, employers are responsible for ensuring that any training policy or practice does not disadvantage or negatively impact protected groups. If mandatory training sessions/updates are scheduled only on certain days of the week, employees with religious beliefs or faith may be prevented from attending.

      For advice and to discuss local support arrangements, please contact us if you share a protected characteristic under the Equality Act 2010.

      You can find more information in the Equalities and Human Rights Commission (EHRC) publication, Your rights to equality at work: training, development, promotion and transfer (EHRC, 2011).

      Visit the Equality Commission Northern Ireland if you are based in Northern Ireland.

      Essential statutory and mandatory training for agency, locum and bank workers

      You should be entitled to access essential/mandatory training under your contract with the temporary work agency. There are some common training areas that should be covered:

      • data protection
      • health and safety at work
      • control of substances hazardous to health (COSHH)
      • fire safety awareness
      • infection control
      • manual handling
      • lone working
      • safeguarding vulnerable adults
      • safeguarding children.

      Workers with agencies and banks do not have a statutory right to request paid time off under the government's time to train initiative.

        Other training for temporary staff, locum, agency and bank workers

        Generally, agency and bank nurses should receive mandatory training, but they are usually required to fund further career development independently. It is possible for NHS Professionals, who are bank-only flexible workers, to access most of their training courses online.

        NHS Agency Mandatory Training Package for Nurses & Care Staff

        CSTF-certified statutory and mandatory training courses that include face-to-face classroom instruction are available from Skills for Health UK:

        • Basic Life Support
        • Manual Handling Objects
        • Moving and Handling People
        • Fire Safety Awareness
        • Infection Prevention and Control.

        Additionally, the NHS agency statutory and mandatory training bundle includes the following 15 online courses:

        • Complaint Handling, Equality & Diversity
        • Awareness of Mental Health
        • Dementia & Learning Disability
        • Food Hygiene & Safety
        • PSTS/Conflict Management
        • Fire Safety
        • Health & Safety
        • Handling Information & Information Governance
        • Infection Prevention and Control
        • Lone Worker
        • Safeguarding Children Levels 1 & 2
        • Safeguarding Adults Level 1 & 2
        • Control of Substances Hazardous to Health (COSHH)
        • Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR)
        • Documentation & Record Keeping.

        The completion and certification of this package allow you to work as a Registered Nurse in any nursing agency or NHS Trust in the United Kingdom.

        NHS Agency Statutory and Mandatory Training Requirements

        NHS approved statutory and mandatory training for agency nurses

        Annual face-to-face mandatory training for agency nurses (RGNs)

        Nurses employed by agencies and locum tenens must complete the following training courses annually:

        • As appropriate, Basic, Intermediate, or Advanced Life Support (adult or pediatric)
        • Handling and moving (loads and people, as appropriate)
        • Fire Safety Practical (induction required).

          Online annual refresher mandatory training for agency nurses (RGNs)

          Agency and locum nurses must complete the following refresher training courses annually:

          • Complaint Handling
          • Equality & Diversity
          • Awareness of Mental Health, Dementia & Learning Disability
          • Food Hygiene & Safety
          • PSTS/Conflict Management
          • Fire Safety
          • Health & Safety
          • Handling Information & Information Governance
          • Infection Prevention and Control
          • Lone Worker
          • Safeguarding Children Levels 1 & 2
          • Safeguarding Adults Level 1 & 2
          • Control of Substances Hazardous to Health (COSHH)
          • RIDDOR
          • Documentation & Record Keeping.

          NHS approved statutory and mandatory training for registered mental health nurses (RMNs)

          Annual face-to-face mandatory training for registered mental health nurses

          The following refresher mandatory training courses must be completed annually by registered mental health nurses:

          • Basic, Intermediate or Advance Life Support (Adult or Paediatric, as appropriate)
          • Moving and Handling (loads and people, as appropriate)
          • Fire Safety Practical (Induction required)
          • Prevention and Management of Violence and Aggression (PMVA).

          Annual online mandatory refresher courses for registered mental health nurses

          It is mandatory for registered mental health nurses to complete the following online refresher training courses every year:

          • Complaint Handling
          • Equality & Diversity
          • Awareness of Mental Health, Dementia & Learning Disability
          • Food Hygiene & Safety
          • PSTS/Conflict Management
          • Fire Safety
          • Health & Safety
          • Handling Information & Information Governance
          • Infection Prevention and Control
          • Lone Worker
          • Safeguarding Children Levels 1 & 2
          • Safeguarding Adults Level 1 & 2
          • Control of Substances Hazardous to Health (COSHH)
          • RIDDOR
          • Documentation & Record Keeping.

          NHS approved statutory and mandatory training for health and social care support workers

          Annual refresher classroom mandatory training courses for agency support workers

          Health and social care support workers are required to complete the following classroom statutory and mandatory training courses:

          • Basic, Intermediate or Advanced Life Support (Adult or Paediatric, as appropriate)
          • Moving and Handling (loads and people, as appropriate)
          • Fire Safety – Practical (Induction required).

          Online mandatory training refresher courses for agency support workers

          Agency support workers and healthcare assistants (HCAs) must complete the following statutory and mandatory training courses annually:

          • Complaint Handling
          • Equality & Diversity
          • Awareness of Mental Health, Dementia & Learning Disability
          • Food Hygiene & Safety
          • PSTS/Conflict Management
          • Fire Safety
          • Health & Safety
          • Handling Information & Information Governance
          • Infection Prevention and Control
          • Lone Worker
          • Safeguarding Children Levels 1 & 2
          • Safeguarding Adults Level 1 & 2
          • Control of Substances Hazardous to Health (COSHH)
          • RIDDOR
          • Documentation & Record Keeping.

          Care Certificate and mandatory training for new agency support workers

          All new agency health and social care support workers must complete the following Care Certificate training courses:

          • Understanding Your Role
          • Your Personal development
          • Duty of Care
          • Working in a Person-Centred Way
          • Communication
          • Privacy and Dignity
          • Fluids and Nutrition.

          NHS approved mandatory refresher training for doctors and medical locums

          Annual refresher practical mandatory training for doctors and medical locums

          NHS doctors and medical locums must complete the following statutory and mandatory training updates annually:

          • Basic, Intermediate or Advanced Life Support (Adult or Paediatric, as appropriate)
          • Newborn Life Support (required for baby units or SCUBU/NICU/PICU)
          • Advanced Trauma Life Support (Surgical Doctors)
          • Moving and Handling (loads and people, as appropriate)
          • Fire Safety – Practical (Induction required).

          Online statutory and mandatory training for NHS doctors and medical locums

          NHS doctors and medical locums must complete the following refresher statutory and mandatory training courses:

          • Complaint Handling
          • Equality & Diversity
          • Awareness of Mental Health, Dementia & Learning Disability
          • Food Hygiene & Safety
          • PSTS/Conflict Management
          • Fire Safety
          • Health & Safety
          • Handling Information & Information Governance
          • Infection Prevention and Control
          • Lone Worker
          • Safeguarding Children Levels 1 & 2
          • Safeguarding Adults Level 1 & 2 (Level 3 for Paediatric Doctors)
          • Control of Substances Hazardous to Health (COSHH)
          • RIDDOR
          • Documentation & Record Keeping
          • Prevention and Management of Violence and Aggression (Doctors working within Mental Health Settings).

          Further information

          Find out more about statutory and mandatory training for doctors and medical locums, registered nurses (Registered General Nurses and Registered Mental Health Nurses), health and social care support workers, and allied health professionals by clicking on the links below:

          • Skills for Health
          • Health care assistant resources - education and training
          • NHS Professionals eLearning and development
          • Health and Safety Executive (HSE)
          • Nursing and Midwifery Council (NMC)
          • General Medical Council (GMC)
          • General Dental Council (GDC)
          • Health and Care Professions Council (HCPC)
          • Universities and Colleges Admissions Service for the UK (UCAS), your local educational institution
          • The Open University
          • NHS Careers
          • Scotland - NHS Education for Scotland
          • Wales - Learning@NHS Wales
          • Northern Ireland - Northern Ireland Practice and Education Council for Nursing and Midwifery
          • National Careers Service
          • Equality and Human Rights Commission (for England, Scotland and Wales)
          • Equality Commission Northern Ireland
          • RCN Nursing Workforce Standards.

          Refer to your university's guidelines for referencing this website. Various referencing styles are available, so it is imperative to check which one your course provider prefers. The RCN library website provides more information about referencing.

          Mandatory & Statutory Training for Agency, Locum and Bank Staff - The Mandatory Training Group UK -

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