Domiciliary Care Mandatory Training Courses - Classroom Mandatory Training Courses
Domiciliary Care Mandatory Training Courses - E-Learning Courses
Domiciliary Care Mandatory Training Courses - E-Learning Courses
Which Training Courses are Mandatory in Social Care?
We receive a considerable number of calls from clients, wanting to purchase the list of'Mandatory Courses' for Social Care staff. Clearly this topic is causing a fair amount of confusion in the sector and so we hope this article will clarify the issue.
Firstly we need to make this very clear:
“There is no single list, which applies universally to every care provider.”
Training is defined as mandatory if it meets one or more of the following criteria: *It is a statutory requirement.* *All staff across the organisation require the training.* *It is a CQC or local authority requirement.*
Please note the guidance provided here is written for care providers in England. Care providers in the rest of the UK should contact the equivalent bodies in your country.
Mandatory training is the training you are expected to provide for your staff following statutory requirements such as the Health and Safety at Work Act, requirements of your local authority, and the requirements specified by the CQC. All care organisations have a legal responsibility to provide staff withHealth & Safetyawareness training, includingFire Safety. Moving and Handlingtraining is also mandatory and if staff are involved with preparing food or assisting at meal times thenFood Safety and Hygiene training will also be mandatory.
The table below highlights the main subjects recognised as Mandatory.
Type of Training
Health & Safety
Statutory requirement (Health & Safety at Work Act 1974)
Statutory requirement (Health & Safety at Work Act 1974) Regulatory Reform (Fire Safety) Order 2005
Equality, Diversity & Human Rights
Human Rights Act 1998 Equality Act 2010
Infection, Prevention and Control
Health & Social Care Act 2008: Code of Practice on the Prevention and Control of Infection and Related Guidance (Dec 2010)
Manual Handling Operations Regulations, 1992 as amended Management of Health and Safety at Work Regulations, 1999
Optional/additional mandatory training modules include: Food Hygiene/Safety, Complaints Handling, Lone Working Awareness, COSHH, RIDDOR, Awareness of Mental Health, Dementia & Learning Disability, Mental Capacity (MCA) and Deprivation of Liberty Safeguards (DOLS), PMVA/MAPA (for those working in mental health settings) Documentation and Record Keeping among others depending on your clients' specific requirements or frameworks that you work with.
There is a difference between the courses that would be considered mandatory for your organisation and the courses you will need to provide in order to be able to issue a Care Certificate. To receive a Care Certificate, your staff member will need to train in and achieve minimum pass marks in ALL the 15 standards. For experienced care staff, this will mean updating their knowledge and experience with the new terminology and practices as appropriate. Any new recruits, who have never worked in social care before, will need to be trained in all 15 standards before you can award them a Care Certificate.
However, only those topics relating to your service provision included in the 15 Standards are MANDATORY for your organisation. Run a Training Needs Analysis to determine what these are, but if you are still not sure which training is required for your organisation, please contact Skills for Care and your local authority. They’ll be able to guide you through. More information is available from the CQC, Skills for Care and the HSE websites.
BVS offers a Mandatory Training bundle for both theHome CareandCare Homesectors which includes training for all these subjects at a discounted price. Other than these, the courses considered mandatory for your organisation, will entirely depend on the care you provide and the person you support. There may also be additional requirements depending on your local authority.
The Care Certificate is an agreed set of standards that sets out the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. It's made up of the 15 minimum standards that should be covered if you are 'new to care' and should form part of a robust induction programme.
Awareness of mental health, dementia and learning disabilities
Basic life support
Health and safety
Infection prevention and control
Care Certificate background
The Care Certificate was officially launched in March 2015. It aims to equip health and social care support workers with the knowledge and skills which they need to provide safe, compassionate care.
Employers are expected to implement the Care Certificate for all applicable new starters from April 2015. They will be required to meet its standards before they can work with patients. It replaces the Common Induction Standards (CIS) and the National Minimum Training Standards (NMTS).
Development of the Care Certificate
Health Education England (HEE), Skills for Care and Skills for Health have worked together to develop the Care Certificate, designed to meet the requirements set out in theCavendish Review.
The Care Certificate has been field tested with a range of employers across health and social care to establish whether its content and proposed delivery activities are fit for purpose.
Guidance for implementing the Care Certificate
HEE, Skills for Care and Skills for Health have made a number of recommendations about the implementation of the certificate:
individuals will need to complete all 15 standards to be awarded the Care Certificate
the Care Certificate should be prioritised by employers for 'new staff, new to care'
12 weeks will remain as the guidance time frame for a full time individual to complete the Care Certificate
the minimum level for quality assurance of the Care Certificate, and the certification itself, will be the responsibility of employers
in addition to events and workshops, a suite of materials will be made freely available for employers to download and use to support them in implementing the Care Certificate.
Guidance has recently been issued to help employers take the necessary steps in readiness for the launch. Find out what action you and your staff need to take by downloading the following documents from the HEE website:
The 'Care Certificate' Training Course (Skills for Care Aligned)
Are you looking to hold a group Care Certificate training course at your place of work? Receive this expert training course, for up to 20 delegates, for as little as £35 per person! For further details, please contact us usingthis in-house enquiry form
WHAT IS THE CARE CERTIFICATE?
Following the recommendations of the Cavendish Report 2013, The Care Certificate was introduced to:-
Build on and replace the Common Induction Standards (CIS) and National Minimum Training Standards (NMTS)
Set out specific learning outcomes, competences and standards that will ensure caring and compassionate quality of care
WHO IS THE CARE CERTIFICATE COURSE FOR?
The Care Certificate course is available for all care workers, healthcare assistants and social care support workers:-
Who are new to the workplace or new to care (within first 12 weeks)
Or existing staff requiring refresher training
WHY DO WE NEED THE CARE CERTIFICATE?
The Care Certificate delivers public confidence in the provision of healthcare services and sets out a benchmark to which standards can be assessed.
Understand Your Role
Your Personal Development
Duty of Care
Equality and Diversity
Work in a Person Centred Way
Privacy and Dignity
Fluids and Nutrition
Awareness of mental health, dementia and learning disabilities
Basic Life Support
Health and Safety
Infection Prevention and Control
SO HOW DOES THE CARE CERTIFICATE WORK?
There's two parts to the Care Certificate:-
Demonstrating competence at work
We're here to help you with the training bit - our high impact classroom training course can be delivered by our experts at your place of work OR you can attend an open course
Our 'Care Certificate Training Classroom Course' delivers the knowledge care workers, healthcare assistants and social care workers need to help them towards achieving the Care Certificate.
This means that once we have provided the training your employer still needs to see evidence that you can practice what you have learnt in the workplace -
You will be issued with a Care Certificate workbook on the day of training and you will record knowledge gained on the assessments pages.
Your tutor will then provide you with a unique delegate number, validating the training you have received.
This book can then be taken with you into the workplace for employers to sign off once this knowledge has been demonstrated.
Then your employer applies for your certificate
WHY CHOOSE THE HEALTH AND SAFETY GROUP?
The Care Certificate Training Course is mapped to the 'Skills for Care' - Care Certificate Standards
This high impact course includes practical interaction, demonstrations + expert video content. All modules are completed the same day
Our new Care Certificate workbook allows all delegates to record knowledge gained and assessments undertaken into one book. This book can then be taken with them into the workplace for employers to sign off once this knowledge has been demonstrated
All our Care Certificate trainers are fully qualified professionals
Courses can also be held at private venues for only £695 per training course (as little as £29.75 +VAT per person!)
Some modules within the Care Certificate can be offered via e-learning. If you prefer this form of training please visitHSG E-learning website
United Kingdom Homecare Association Raising the standard for homecare for over 25 years
Regulation of social care providers has brought about the introduction of National Minimum Standards (National Care Standards in Scotland). These standards vary within each country.
Identified below are the current training standards for each country of the United Kingdom.
The Care Quality Commission's 'Guidance about Compliance: Essential Standards' was withdrawn from 1 April 2015 and replaced by 'Guidance for providers on meeting the regulations - Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (Part 3) as amended, and Care Quality Commission (Registration) Regulations 2009 (Part 4) as amended:http://www.cqc.org.uk/content/regulations-service-providers-and-managers
This guidance applies to all registered persons (providers and managers) registered with the Care Quality Commission that carry on regulated activities. Registered persons must have regard to this guidance, and be able to demonstrate that the requirements in the regulations have been met. CQC must take the guidance into account when making regulatory decisions. See the section of the guidance relating to enforcement and offences for the consequences of breaching the regulations.
Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (Part 3) as amended
A brief summary of the regulations that refer to training, skills, induction or competence is as follows.
Regulations 4-7 set the requirements for individuals carrying on regulated activities, directors, partners, nominated individuals, and registered managers, including qualifications, competence and skills, as appropriate.
Regulations 8 - 20A are the compulsoryFundamental standards. Of these the following contain references to training, skills, induction or competence. (Other regulations may imply the need for training, so these should also be reviewed.)
Regulation 12: Safe care and treatment
Regulation 13: Safeguarding service users
Regulation 14: Meeting nutrition and hydration needs
Regulation 15: Premises and equipment
Regulation 16: Complaints
Regulation 17: Good governance
Regulation 18: Staffing
Regulation 19: Fit and proper persons employed
Regulation 20: Duty of Candour
Skills for Care Guide
In addition, Skills for Care provide a guide to support CQC regulated providers with workforce development needs and compliance with the Fundamental Standards:Recommendations for CQC Providers Guide
You experience good quality care at home. This is provided by management and the care staff who have the skills and competence to carry out the tasks you require. The service operates in line with all applicable legal requirements and best-practice guidelines.
Outcome: The personal care of service users is provided by qualified and competent staff.
Standard 20 (See regulation 16 (Staffing))
20.1 All staff including Managers are competent and trained to undertake the activities for which they are employed and responsible.
20.2 All care workers delivering personal care who do not already hold a relevant care qualification as listed as the recommended occupational qualification in the Care Council for Wales Qualification Framework are provided with learning and development (as identified by Standard 19.1) which requires them to work towards a qualification.
20.3 By July 2009 50% of all care workers hold a qualification as listed as the recommended occupational qualification in the Care Council for Wales Qualification Framework.
20.4 By July 2009 all Managers employed before 1 April 2004 must hold the qualification as listed as the recommended occupational qualification in the Care Council for Wales Qualification Framework. Those managers first employed after 31 March 2004 hold a qualification as listed as the recommended occupational qualification in the Care Council for Wales Qualification Framework within 3 years of the commencement of their employment.
20.5 Records of training and development undertaken and the outcome, are kept on a central development file and on individual personnel files.
20.6 The Manager undertake periodic training to update knowledge, skills and competence to manage the agency.
Standard 12: Staff are trained for their roles and responsibilities.
12.1 Newly appointed staff are required to complete structured orientation and induction, having regard to NISCC's Induction Standards for new workers in social Care (see note below), to ensure they are competent to carry out the duties of their job in line with the agency's policies and procedures.
12.2 The registered manager requires newly appointed staff to provide evidence of training most recently undertaken that fulfils mandatory training requirements.
12.3 Mandatory training requirements are met.
12.4 The training needs of individual staff for their roles and responsibilities are identified and arrangements are in place to meet them.
12.5 The registered manager is aware of DHSSPS strategic targets for the training of, and attainment of NVQ qualifications by, care workers.
12.6 Arrangements are in place to ensure that care workers are able to maintain their registration with the appropriate professional regulatory body.
12.7 A record is kept in the agency, for each member of staff, of all training, including induction, and professional development activities undertaken by staff. The record includes:
the names and signatures of those attending the training event;
the date(s) of the training;
the name and qualification of the trainer or the training agency; and
content of the training programme.
12.8 There is a written training and development plan that is kept under review and is updated at least annually. It reflects the training needs of individual staff and the aims and objectives of the agency.
12.9 The effect of training on practice and procedures is evaluated as part of quality improvement.
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