CQC Mandatory Training Courses - Online CQC Mandatory Compliance Training Courses - CQC Mandatory Training Courses - CQC Compliance Mandatory Courses - Hospital Mandatory Training Courses for Healthcare Staff in England & Wales (UK) - Online Hospital Mandatory Training Courses for Healthcare Staff Providers in Scotland & Northern Ireland - Hospital Mandatory Training Courses for Healthcare Staff in England, Wales, Scotland, Northern Ireland and the Republic of Ireland

CQC Mandatory Training Courses - CQC Compliance Mandatory Courses

The Mandatory Training Group is the leading UK provider of accredited courses and Ofqual approved qualifications, including statutory and mandatory training, health and safety, Microsoft Office, IT and cybersecurity, soft skills development, leadership and management.

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Which CQC statutory and mandatory training courses are available?


Care Quality Commission (CQC) Statutory & Mandatory Training Courses for Health Care & Social Care Providers in England, UK

The Mandatory Training Group provides a wide range of online NHS, private and independent hospital mandatory training courses for healthcare staff, online training courses, eLearning programmes and Ofqual approved qualifications in all UK regions, including:

London, Greater London (South East of England) | Birmingham, West Midlands | Glasgow, Scotland | Liverpool, Merseyside (North West) | Bristol, South West England | Manchester, Greater Manchester (North West England) | Sheffield, South Yorkshire (Yorkshire Humber) | Leeds, West Yorkshire (Yorkshire Humber) | Edinburgh, Scotland | Leicester, Leicestershire (East Midlands) | Coventry & Warwickshire (West Midlands) | Bradford, West Yorkshire (Yorkshire Humber) | Cardiff, South Glamorgan (Wales) | Belfast, County Antrim/County Down (Northern Ireland) | Dublin (Republic of Ireland) | Nottingham, Nottinghamshire (East Midlands) | Kingston upon Hull, East Riding of Yorkshire (Yorkshire Humber) | Newcastle upon Tyne, Tyne and Wear (North East England) | Stoke-on-Trent, Staffordshire (West Midlands) | Southampton, Hampshire (South East) | Derby, Derbyshire (East Midlands) | Brighton, East Sussex (South East England) | Portsmouth, Hampshire (South East England) | Plymouth, Devon (South West England) | Northampton, Northamptonshire (East Midlands) | Reading, Berkshire (South East England) | Luton, Bedfordshire (East of England) | Wolverhampton, West Midlands | Bolton, Greater Manchester (North West England) | Aberdeen, Scotland | Bournemouth, Dorset (South West England) | Norwich, Norfolk (East of England) | Swindon, Wiltshire (South West England) | Swansea, West Glamorgan (Wales) | Milton Keynes, Buckinghamshire (South East England) | Southend-on-Sea, Essex (East of England) | Middlesbrough, North Yorkshire (Yorkshire Humber) | Peterborough, Cambridgeshire (East of England) | Sunderland, Tyne and Wear (North East England) | Warrington, Cheshire (North West England) | Huddersfield, West Yorkshire (Yorkshire Humber) | Slough, Berkshire (South East England) | Oxford, Oxfordshire (South East England) | York, North Yorkshire (Yorkshire Humber) | Poole, Dorset (South West England) | Ipswich, Suffolk (East of England) | Telford, Shropshire (West Midlands) | Cambridge, Cambridgeshire (East of England) | Dundee, Scotland | Gloucester, Gloucestershire (South West England) | Blackpool, Lancashire (North West England) | Birkenhead, Merseyside (North West England) | Watford, Hertfordshire (East of England) | Sale, Greater Manchester (North West England) | Colchester, Essex (East of England) | Newport, Gwent (Wales) | Solihull, West Midlands | High Wycombe, Buckinghamshire (South East England) | Exeter, Devon (South West England) | Gateshead, Tyne and Wear (North East England) | Blackburn, Lancashire (North West England) | Cheltenham, Gloucestershire (South West England) | Maidstone, Kent (South East England) | Chelmsford, Essex (East of England) | Salford, Greater Manchester (North West England) | Basildon, Essex (East of England) | Doncaster, South Yorkshire (Yorkshire Humber) | Basingstoke, Hampshire (South East England) | Worthing, West Sussex (South East England) | Eastbourne, East Sussex (South East England) | Crawley, West Sussex (South East England) | Rochdale, Greater Manchester (North West England) | Rotherham, South Yorkshire (Yorkshire Humber) | Stockport, Greater Manchester (North West England) | Gillingham, Kent (South East England) | Sutton Coldfield, West Midlands | Woking, Surrey (South East England) | Wigan, Greater Manchester (North West England) | Lincoln, Lincolnshire (East Midlands) | Oldham, Greater Manchester (North West England) | Wakefield, West Yorkshire (Yorkshire Humber) | St Helens, Merseyside (North West England) | Worcester, Worcestershire (West Midlands) | Hemel Hempstead, Hertfordshire (East of England) | Bath, Somerset (South West England) | Preston, Lancashire (North West England) | Raleigh, Essex (East of England) | Barnsley, South Yorkshire (Yorkshire Humber) | Stevenage, Hertfordshire (East of England) | Hastings, East Sussex (South East England) | Southport, Merseyside (North West England) | Darlington, County Durham (North East England) | Bedford, Bedfordshire (East of England) | Halifax, West Yorkshire (Yorkshire Humber) | Hartlepool, County Durham (North East England) | Chesterfield, Derbyshire (East Midlands) | Nuneaton, Warwickshire (West Midlands) | Grimsby, North East Lincolnshire (Yorkshire Humber) | Weston-super-Mare, Somerset (South West England) | Chester, Cheshire (North West England) | St Albans, Hertfordshire (East of England) | Douglas, Isle of Man | Saint Peter Port, Guernsey | Saint Helier, Jersey | Newport, Isle of Wight | Gibraltar (British Overseas Territory).

Click here to find out more about The Mandatory Training Group’s eLearning courses, including online Private & Independent Hospitals Mandatory training courses and online learning programmes and Ofqual qualifications in the UK.

What do we mean by statutory and mandatory training?

Many organisations use the term mandatory training as a ‘catch all’ to cover mandatory and statutory training. The RCN have a useful distinction between these terms:

  • Statutory Training
  • Mandatory Training.

What is statutory training for health and social care?

Statutory training is that which an organisation is legally required to provide as defined by law or where a statutory body has instructed organisations to provide training on the basis of legislation.


This type of training is usually required by law or where a statutory body has instructed an organisation to provide training on the basis of specific legislation (i.e. the Health and Safety at Work Act 1974 and the Management of Health and Safety at Work Regulations 1999). Employers often describe this as ‘essential’ or ‘compulsory’ training and it ensures staff have the knowledge to maintain a healthy and safe working environment for themselves and their colleagues.

So what topics should be covered within statutory and mandatory training?

In the next sections, we will discuss the various subjects that are covered in mandatory and statutory training programmes.

What this can include
In the NHS, all new employees are required to undertake core health and safety awareness and training. This usually includes:

awareness of the local health and safety policy
awareness of the control of substances hazardous to health (COSHH)
when and how to report injuries, diseases and dangerous occurrences (RIDDOR)
fire safety awareness training
manual handling training
basic risk assessment training
annual updates in essential areas of fire safety and manual handling.

What is the difference between statutory and mandatory training?

On the surface, the words statutory and mandatory have similar meanings but there is a difference between the two when in the context of health and safety and compliance training.

Even the dictionary definitions show that statutory and mandatory have very similar meanings, which is why these two words are often used interchangeably. To add further confusion you will often hear that statutory training is considered mandatory, so it is no wonder that this is not that clear cut!

Statutory - relating to rules or laws which have been formally written down.

Mandatory - If an action or procedure is mandatory, people have to do it, because it is a rule or a law.

Starting a new job

When you start a new job you attend an induction programme, usually within the first month of starting work. During your first year you are usually required to complete the statutory and mandatory training sessions that were not covered in your induction. Attendance at statutory and mandatory training usually forms part of your terms and conditions.

Read your contract and local policies so you know what to expect.

What is mandatory training in health and social care?

Mandatory training is determined essential by an organisation for safe and efficient running in order to reduce organisational risks and comply with policies, government guidelines. For the purposes of this article, we will be using mandatory training as the catch-all phrase throughout.


Mandatory training is compulsory training that is determined essential by an organisation for the safe and efficient delivery of services. This type of training is designed to reduce organisational risks and comply with local or national policies and government guidelines. Some organisations use the terms essential or compulsory training as a ‘catch all’ to cover both mandatory and statutory training.

So what topics should be covered within statutory and mandatory training?

In the next sections, we will discuss the various subjects that are covered in mandatory and statutory training programmes.

Mandatory training might include:

blood transfusion processes
child protection
clinical record keeping
complaints handling
conflict resolution (managing violence and aggression)
display and screen equipment
dementia awareness
equality awareness and eliminating bullying and harassment
incident reporting
hand hygiene
hazardous substances
infection prevention and control
information governance
mental capacity and safeguarding adults
medicines handling and management
medical devices
patient slips, trips and falls
personal protective equipment
venous thromboembolism
raising concerns and whistleblowing
violence against women, domestic abuse & sexual violence.


Mandatory training and CQC inspections

When we inspect

During an inspection our team will look at whether staff have the right qualifications, skills, knowledge and experience to do their job:

  • when they start their employment
  • when they take on new responsibilities
  • on an ongoing basis.

We look at how the provider identifies the learning needs of staff, and whether they have the appropriate training to meet their learning needs and to cover the scope of their work.

As we have said, we do not have a definitive list of mandatory training. However, these are examples of training that we would expect to see evidence of:

  • basic life support
  • infection control
  • fire safety training
  • Mental Capacity Act and Deprivation of Liberty Safeguards
  • training to the appropriate level on safeguarding adults at risk and safeguarding children.

Providers could be asked to demonstrate training for clinical staff linked to their specific clinical responsibilities. For nursing staff, for example, this could be taking samples for the cervical screening programme, administering vaccines and for extended roles in treating minor illness and long-term conditions.

Attending mandatory training

We believe mandatory training should be paid for by the employer and undertaken during work time. Your employer may require you to attend training or updates on your off duty - you should, however, be given the equivalent time off to compensate. If you work regular night shifts your employer should take this into account to ensure you can attend any regular training updates.

Any work related training is counted as 'working time' under the Working Time Regulations 1998 and as such count as work when weekly hours are being calculated.

Read more on working time and breaks.

Training and updates

Mandatory training usually requires attending annual updates, dependent on the role and organisational requirements.

The Nursing and Midwifery Council (NMC) does not set specific requirements stating how often mandatory training must be undertaken or completed. However, the NMC does require that registrants remain trained and competent. Your employer is free to set their own protocols and policies on training which all staff are contractually obliged to follow.

Employer obligations

There are many frameworks under which employers should be delivering mandatory training. The NHS for example is required to meet the standards for better health, NHS Resolution risk management standards and the Care Quality Commission inspection criteria. Frameworks will vary depending on:

  • the risks encountered in the working environment
  • the needs of the workforce
  • insurers' standards
  • governance and legal frameworks in place
  • country-specific requirements
  • equality and diversity.

Mandatory Training for Healthcare Professionals

Providing statutory and mandatory training is a key investment by NHS and healthcare employers, and despite budget constraints and time concerns, it can play a crucial role in ensuring a high level of care to patients.

This article outlines guidance across health and social care, with tips for sector specialisms. To find quality Mandatory Training providers, search here on the MTG E-Learning Platform.

Mandatory Training for Adult Social Care Workers

We’ve developed guidance on refreshing knowledge and skills in a variety of topic areas based on a review of legislation, guidelines, statutory guidance, standards and recommendations. This was produced in partnership with a panel of social care employers, learning providers and representative organisations and was updated in line with CQC’s revised inspection framework.

CQC Refresher Mandatory Training Guidance for Health & Social Care Providers

We’re frequently asked about how and when learning should be refreshed. It’s important that refreshing learning isn’t seen as a ‘tick box’ exercise to repeat or reconfirm prior learning. There are different reasons why a worker needs to refresh their learning which is explored here:

  • Introduction of new legislation or new best practice
  • Introduction of a new risk
  • Timeframes
  • Worker competency.

Introduction of new legislation or new best practice

Workers must be up-to-date with current legislation and best practice and training in how to apply this to their work.

Introduction of a new risk

This could include new equipment, a change to the environment, policy, procedure, or service delivery method; someone accessing care developing additional support needs; or a new client with different needs.


In some cases, refresher training is required or recommended at specific time intervals. See the mandatory training requirements.

Worker competency

Workers’ competence should be monitored and feedback gathered to ensure that they continue to demonstrate the skills required for their role.

Statutory and Mandatory Training for CQC Regulated Health and Socia Care Services

What is the role of the Care Quality Commission?

The Care Quality Commission (CQC) monitor, inspect and regulate services that provide health and social care in England.

Which health and social care Activities are regulated by CQC?

The Care Quality Commission (CQC) regulates the following health and social care activities:

  • Treatment, care and support are provided by hospitals, GPs dentists, ambulances and mental health services.
  • Treatment, care and support services for adults in care homes and in people's own homes (both personal and nursing care).
  • Services for people whose rights are restricted under the Mental Health Act.

Which types of health and social care services are regulated by CQC?

The Care Quality Commission regulates the following healthcare and social care services:

  1. Ambulances
  2. Care homes
  3. Children's services
  4. Clinics
  5. In the community
  6. Dentists
  7. GPs and doctors
  8. Hospices
  9. Hospitals
  10. Mental health
  11. Secure settings
  12. Services in your home.


  • We inspect both NHS and independent ambulance services.
  • Reports on ambulance services

Care homes

  1. Homepage care homes services image
  2. Image of an elderly woman with two carers
  3. We inspect care homes across England, including residential and nursing homes.
  4. Find a care home | Reports on care homes

Children's services

  • Homepage children's services image
  • Thoughtful child image
  • We work in partnership with other inspectorates to inspect health services for children.
  • About children's services and reports


  • Homepage clinics services image
  • Image of a woman using a microscope
  • Clinics
  • Services we inspect include family planning and slimming clinics.
  • Find a healthcare clinic | Reports on clinics.

In the community

  • Homepage community services image
  • Image of a woman being helped by a nurse
  • We inspect community-based services including services for people with learning disabilities and substance misuse services.
  • Find services based in the community | Reports on community services.


  • Homepage dentists services image
  • Image of a woman having dental treatment
  • Dentists
  • We inspect more than 10,000 dental services.
  • Find a dentist | Reports on dentists.

GPs and doctors

  • Homepage doctors and GPs image
  • Image of a GP checking a man's blood pressure
  • GPs and doctors
  • We inspect GP practices, walk-in centres and out-of-hours services.
  • Find a family doctor/GP | Reports on GP services.

Mandatory training considerations in general practice

Coronavirus (COVID-19) updates

We've made some changes to the way we work during the COVID-19 pandemic.

Find out what's changed

We have updated this mythbuster to include information about the coronavirus (COVID-19) emergency.

We are often asked whether we set out mandatory training requirements for GP practices.

CQC does not have a list of mandatory training for members of the GP practice team. This is because exact training requirements will depend on the role and specific responsibilities of practices, and the needs of the people using the service. Ultimately, the practice is responsible for determining what mandatory and additional training staff need and how this is delivered. This may mean appropriate online training is acceptable given the constraints of the pandemic.

We look at staff training under our key question of how effective a provider is. Key line of enquiry (KLOE) E3 specifically considers whether “staff have the skills, knowledge and experience to deliver effective care and treatment”. All providers are required, under the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 to meet Regulation 18. This means that providers must have sufficient numbers of suitably qualified, competent, skilled and experienced staff to meet the needs of the people using the service at all times.
Mandatory training during the coronavirus (COVID-19) pandemic
Although this is an exceptionally challenging time, it is still important to deliver safe and high-quality care and treatment.

Providers must support their staff to do their jobs. If professionals are asked to work outside their normal scope of practice, this must not be against their will. They must also be supported so they are properly equipped.

Healthcare workers should not be expected to take on activity that they have not been trained to do or do not have the skills for. Providers may need to offer training or development to ensure their staff have up-to-date skills and knowledge.

Providers must take reasonable steps to support their staff, so that both patients and practice staff are safe. We will only take regulatory action if this does not happen. In this current emergency period we advise providers to record any decisions and actions they need to take to manage risks in order to keep their patients and staff safe.

It is for individual providers to:

decide what training is mandatory and how this training is delivered during the pandemic
make this clear to staff
monitor how staff engage with it.
To carry out some specific roles, the clinician must be registered with a professional body, and providers must still meet that professional regulator’s requirements. Some bodies have temporarily removed requirements for professional appraisal and revalidation.

We recommend looking at:

coronavirus resources published by:
The Royal College of General Practitioners
Health Education England
Nursing and Midwifery Council’s code of practice.


  • Services we regulate - hospices
  • A carer holding an older person's hands
  • Hospices
  • We inspect hospice services that provide care for people who have life-limiting conditions or are at the end of their lives.
  • Reports on hospices.


  • Homepage hospitals services image
  • Image of a patient in a hospital bed talking to a nurse
  • Hospitals
  • We inspect both NHS trusts and independent hospitals.
  • Find a hospital | Reports on hospitals.

Mental health

  • Homepage mental health services image
  • Image of a therapist
  • Mental health
  • Mental health services that we inspect include those for detained patients.
  • Find a mental health service | Reports on mental health services.

Secure settings

  • Health and care in secure settings image
  • X-ray is taken of man during dental treatment
  • Secure settings
  • We carry out joint inspections with HMIP and other inspectorates.
  • About services in secure settings and reports

Services in your home

  • Homepage services in your home image
  • Image of a man being helped by a carer in his home
  • Services in your home
  • We inspect home care agencies, mobile doctors and services over the phone.
  • Find services offering care in the home | Reports on services in your home.

What is the Skills for Health UK Core Skills Training Framework (CSTF)?

To help harmonise mandatory training for NHS and healthcare workers. Skills for Health developed the Statutory/Mandatory Core Skills Training Framework.

This provides an effective framework upon which training can follow. The subjects in the statutory/mandatory Core Skills Training Framework are as follows:

  • Equality, Diversity and Human Rights
  • Health, Safety and Welfare
  • NHS Conflict Resolution
  • Fire Safety
  • Infection Prevention and Control
  • Moving and Handling
  • Safeguarding Adults
  • Preventing Radicalisation
  • Safeguarding Children
  • Resuscitation
  • Information Governance.

These core skills and subjects all play a key role in the smooth, efficient and effective running of any healthcare organisation. Whether staff are being trained for the first time or are having their skills refreshed, this knowledge and the techniques provided all hold vital importance in the safety and level of care provided to patients.

Skills for Health have also launched specialist core skills training frameworks in the following topics:

  • Dementia Core Skills Education and Training Framework (England)
  • Learning Disabilities Core Skills Education and Training Framework
  • Mental Health Core Skills Education and Training Framework
  • End of Life Care Core Skills Education and Training Framework
  • Mandatory Training Adapted to the Workplace.

In addition to the guidelines from Skills for Health’s Core Skills Framework, Mandatory training needs to adapt to the needs of the individual workplace, with guidelines available for specialist health and care sectors.

CQC Mandatory Training & the Care Certificate


What is the Care Certificate?

The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. It's made up of the 15 minimum standards that should be covered if you are 'new to care' and should form part of a robust induction programme.

The Care Certificate was developed jointly by Skills for Care, Health Education England and Skills for Health.

The standards

  • Understand your role
  • Your personal development
  • Duty of care
  • Equality and diversity
  • Work in a person-centred way
  • Communication
  • Privacy and dignity
  • Fluids and nutrition
  • Awareness of mental health, dementia and learning disabilities
  • Safeguarding adults
  • Safeguarding children
  • Basic life support
  • Health and safety
  • Handling information
  • Infection prevention and control.

You can find tailored support resources for the Care Certificate here.


The Care Certificate is a set standard for health and social care workers produced with the aim of standardising introductory skills, knowledge and behaviours. The goal is to ensure compassionate, safe and high-quality care. More information can be found here.

The 2013 Cavendish Review found that the preparation of healthcare assistants and social care support workers for their roles in providing care was inconsistent. The report recommended the development of a Certificate of Fundamental Care – the “Care Certificate”.

The Care Certificate is for new staff as part of an induction. The Care Certificate isn’t mandatory per se, but there is still an expectation. The Care Quality Commission will look to ensure that whatever the organisation is doing with its training covers the requirements of the Care Certificate.

This primary audience is Healthcare Support Workers or Adult Social Care Workers. These fields consist of Health Care Assistants, Assistant Practitioners, Care Support Workers and those giving support to clinical roles in the NHS where there is any direct contact with patients. “Care Support Workers” includes the following:

  • Health Care Assistance
  • Assistant Practitioners
  • Those giving support to clinical roles with direct patient contact
  • Care Support Workers consisting of the following:
  • Adult Social Care workers in residential, nursing homes and hospices.
  • Home care workers,
  • Domiciliary care staff.

Other social care roles include:

  • Caring volunteers
  • Porters
  • Cooks
  • Drivers with direct contact with patients/ service users.

Mandatory Training for Nurses

The CQC team will make inspections to check levels of training, and ensure all staff that are working are considered to be experienced, knowledgeable, responsible, qualified, competent, and skilled. They may be required to demonstrate these skills during an inspection, for example, showing that they can administer a vaccine, take samples for the cervical screening programme, take a blood sample, treat minor illnesses, explain the fire safety and evacuation procedures, and demonstrate safe moving and handling of patients.

The RCN break down mandatory training into statutory core health and safety and mandatory training options.

Core health and safety awareness and training.

This usually includes:

  • Awareness of the local health and safety policy
  • Awareness of the control of substances hazardous to health (COSHH)
  • When and how to report injuries, diseases and dangerous occurrences (RIDDOR)
  • Fire safety awareness training
  • Manual handling training
  • Basic risk assessment training
  • Annual updates in essential areas of fire safety and manual handling.

Here at The Mandatory Training Group, we receive many questions relating to the NHS, private and independent hospital mandatory training courses for healthcare staff, online training courses. The most common questions and answers about the Private & Independent Hospitals Mandatory courses and training are outlined below.

Mandatory training might include:

  • Complaints handling
  • Conflict resolution (managing violence and aggression)
  • Consent
  • Display and screen equipment
  • Incident reporting
  • Hand hygiene
  • Hazardous substances
  • Infection prevention and control
  • Information governance
  • Mental capacity and safeguarding adults
  • Medicines handling and management.

Equality and diversity considerations

The Equality Act 2010 places a responsibility on employers to eliminate discrimination, harassment and victimisation, and promote equal opportunities. This means employers should consider those protected under the Act when designing and delivering statutory and mandatory training. The employer should consider what adjustments can be made for staff with a disability. This this could be to ensure the times and locations and delivery of the training is suitable and accessible. The employer should remove any physical barriers, or provide extra equipment or aids where required.

The Equality Act 2010 places a responsibility on employers to ensure any training policy and practice does not disadvantage or negatively impact protected groups. For example: arranging mandatory training sessions/updates only on certain days of the week which might prevent employees with a religious belief or faith from attending.

If you share a protected characteristic under the Equality Act 2010 and are experiencing discrimination please contact us for advice and to discuss local support arrangements.

For more information please see the Equalities and Human Rights Commission (EHRC) publication, Your rights to equality at work: training, development, promotion and transfer (EHRC, 2011).

If you are based in Northern Ireland, see Equality Commission Northern Ireland.

Essential training for agency and bank workers

Your contract with the temporary work agency should outline your right to access essential/ mandatory training to ensure you work in a safe manner. Common training areas covered should include:

  • data protection
  • health and safety at work
  • control of substances hazardous to health (COSHH)
  • fire safety awareness
  • infection control
  • manual handling
  • lone working
  • safeguarding vulnerable adults
  • safeguarding children.

Agency and bank workers do not have the statutory right to request time off under the government's time to train initiative or paid time off to study.

Other training for agency and bank workers

Generally, agency and bank nurses should receive mandatory training, but usually need to self-fund any further career development. NHS Professionals (bank only flexible workers) can access the majority of their training courses online. Please see the 'Our Members' section.

We can provide careers advice to help with your development.

We could also be running local study days, workshops, short courses and seminars in your area. Please go to the RCN events and conferences page for further information.

Where do I find further information on training to meet CQC regulatory compliance requirements?

  • Skills for Health
  • Health care assistant resources - education and training
  • NHS Professionals eLearning and development
  • Health and Safety Executive
  • Nursing and Midwifery Council
  • Universities and Colleges Admissions Service for the UK (UCAS)
  • your local educational institution
  • The Open University
  • NHS Careers
  • Scotland - NHS Education for Scotland
  • Wales - Learning@NHS Wales
  • Northern Ireland - Northern Ireland Practice and Education Council for Nursing and Midwifery
  • National Careers Service
  • Equality and Human Rights Commission (for England, Scotland and Wales)
  • Equality Commission Northern Ireland
  • RCN Nursing Workforce Standards

For advice on referencing this web page, refer to your university's guidance. There are different styles of referencing so it's important to check which one is preferred by your course provider. You can read more about referencing on the RCN's library site.

Online Statutory and Mandatory Training

We have seen that there are differences between statutory and mandatory training, yet many people will not distinguish between these two types. Partly because the actual word meanings can leave it open to interpretation and that mandatory and statutory training are both compulsory. More often than not you will hear the term ‘mandatory training’ for all training affecting health and safety at work. The point is that regardless of how the training is categorised, the health and safety of employees at work is hugely important and training plays a huge role in staff safety. There is still a legal obligation to comply with the law and to reduce hazards and increase safety in the workplace.

With over 100 high quality online training courses iHASCO can help you with your mandatory and statutory training needs. Browse our course library and start a free trial today to see how we can help you.

Unsure what training your employees require? Just give us a call and one of our experts can help you!

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Adult Basic Life Support (BLS) · Cardio-pulmonary Resuscitation (CPR) · Safe use of the Automated External Defibrillator (AED).

Mandatory training requirements – What, when and whohttps://practiceindex.co.uk › blog › mandatory-training...

Well, the ball lies in your court (to a certain extent) as Nigel's surgery 70 states: “CQC does not have a list of mandatory training for -

Getting to Grips with Mandatory Training for General Practicehttps://clarity.co.uk › 2021/08/02 › getting-to-grips-wit...

The CQC will inspect your training against their Key Line of enquiry (KLOE) E3, which considers whether “staff have the skills, knowledge -

Mandatory Training in summary

In some cases, due to budget constraints within the NHS or staff being overworked and not having enough time to attend training, mandatory training has been overlooked. However, it is not an area that healthcare organisations can afford to become lax with. Not only can training help ensure staff meet all necessary criteria and can perform their duties effectively, but it can also play a key role in their confidence. There is a great need for healthcare organisations to allow their staff to get away from clinical constraints in order to allow them the time to attend mandatory training. This is something that many industry experts are now pushing for.

To search for quality training providers offering mandatory training, search the Skills Platform’s database or pick a provider.

CQC statutory and mandatory training questions and answers


Why complete your CQC statutory and mandatory training with The Mandatory Training Group?

The Mandatory Training Group is the leading provider of accredited NHS, private and independent hospital mandatory training courses for healthcare staff, online training courses.

Click on the links below to find out more about our accredited e-learning courses and Ofqual approved qualifications:

  • Business Administration
  • Charities and Volunteers
  • Child Care Services
  • Clinical Commissioning Groups
  • Clinical Governance
  • Clinical Skills Development
  • Corporate Governance
  • CQC Compliance
  • Education and Training
  • Entrepreneurship
  • Equality and Diversity
  • FE Colleges And Universities
  • Finance Management
  • Health and Safety at Work
  • Health & Social Care
  • Health Law and Ethics
  • Human Resource Management
  • Information Governance (GDPR)
  • IT and Technology Management
  • Leadership and Management
  • Local Authorities
  • Long Term Conditions
  • Mental Health Awareness 
  • Primary Care Services
  • Public Health
  • Research and Development
  • Risk Management
  • Safeguarding People at Risk
  • Sales and Marketing
  • Statutory Mandatory Training
  • Work Skills and Development 
  • Workforce Development. 

Contact our Coventry based Support Team on 024 7610 0090 or via email to discuss how we can help your organisation with online NHS, private and independent hospital mandatory training courses for healthcare staff, online training courses for your organisation in England, Wales, Scotland, Northern Ireland and the Republic of Ireland.

CQC Mandatory Training Courses - Online CQC Compliance Courses - The Mandatory Training Group UK.

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