Mandatory Training Courses for Nurses and NHS Care Staff
The Skills Platform lists a wide range of mandatory training courses which are suitable for NHS workers such as nurses, doctors and dentists. These training courses are also beneficial to care staff working in the social care setting such as a CQC registered care home or domiciliary care agency.
We often get asked “What is the difference between mandatory and statutory training?” - Mandatory training differs from statutory training as they are usually made compulsory by the organisation to ensure their employees are competent to reduce risks, follow guidelines and comply with their policies. Statutory training is required by law or a statutory body such as the Care Quality Commission has instructed the organisation to carry the training to meet legislative requirements. Read ourin-depth article for more details.
Organisations such as theGeneral Medical Council (GMC)and the Nursing & Midwifery Council (NMC) are the regulators in the healthcare sector for doctors and nurses.The Royal College of Nursing (RCN)has provided guidance on the differences between mandatory and statutory training. Mandatory training requirements may vary depending on the job role and specific responsibilities of the employee.
TheCare Quality Commission (CQC)can take regulatory action if health and social care providers do not meet theRegulation 18requirements. It states that staff must receive support, training and personal development necessary for them to carry out their job role. Employees that have completed mandatory training course previously should undertake annual updates or refresher training to ensure they have the knowledge and understanding of changes in legislation and directives. Annual refresher training intervals will vary depending on the organisational requirements.
Skills for Health have created theCore Skills Training Framework (CSTF)for healthcare employers which provides guidance, mapping tools and learning outcomes to improve quality, reduce costs, track progress, consistency and standardisation of training.
Mandatory training can be delivered to a group in a classroom environment such as a training centre by an experienced trainer which will cover both the theory and practical elements. Alternatively, you can purchase an online eLearning bundle which starts from around £50 per person, this would be suitable for individuals that need to learn the theory elements. You should always assess your employees including their training needs, learning styles and identify skills gaps which will help you choose the most suitable delivery method.
A guide for RCN members about statutory and mandatory training.
This type of training is usually required by law or where a statutory body has instructed an organisation to provide training on the basis of specific legislation (i.e. the Health and Safety at Work Act 1974 and the Management of Health and Safety at Work Regulations 1999). Employers often describe this as ‘essential’ or ‘compulsory’ training and it ensures staff have the knowledge to maintain a healthy and safe working environment for themselves and their colleagues.
What this can include
In the NHS, all new employees are required to undertake core health and safety awareness and training. This usually includes:
awareness of the local health and safety policy
awareness of the control of substances hazardous to health(COSHH)
when and how to report injuries, diseases and dangerous occurrences(RIDDOR)
fire safety awareness training
manual handling training
basic risk assessment training
annual updates in essential areas of fire safety and manual handling.
Starting a new job
When you start a new job you attend an induction programme, usually within the first month of starting work. During your first year you are usually required to complete the statutory and mandatory training sessions that were not covered in your induction. Attendance at statutory and mandatory training usually forms part of your terms and conditions.
Mandatory training is compulsory training that is determined essential by an organisation for the safe and efficient delivery of services. This type of training is designed to reduce organisational risks and comply with local or national policies and government guidelines. Some organisations use the terms essential or compulsory training as a ‘catch all’ to cover both mandatory and statutory training.
Mandatory training might include:
blood transfusion processes
clinical record keeping
conflict resolution (managing violence and aggression)
display and screen equipment
equality awareness and eliminating bullying and harassment
infection prevention and control
mental capacity and safeguarding adults
medicines handling and management
patient slips, trips and falls
personal protective equipment
raising concerns and whistleblowing.
Attending mandatory training
We believe mandatory training should be undertaken during work time. Your employer may require you to attend training or updates on your off duty - you should, however, be given the equivalent time off to compensate. If you work regular night shifts your employer should take this into account to ensure you can attend any regular training updates.
Any work related training is counted as 'working time' under the Working Time Regulations 1998 and as such count as work when weekly hours are being calculated.
Mandatory training usually requires attending annual updates, dependent on the role and organisational requirements.
The Nursing and Midwifery Council (NMC) does not set specific requirements stating how often mandatory training must be undertaken or completed. However, the NMC does require that registrants remain trained and competent. Your employer is free to set their own protocols and policies on training which all staff are contractually obliged to follow.
There are many frameworks under which employers should be delivering mandatory training. The NHS for example is required to meet the standards for better health, NHS Resolution risk management standards and the Care Quality Commission inspection criteria. Frameworks will vary depending on:
the risks encountered in the working environment
the needs of the workforce
governance and legal frameworks in place
equality and diversity.
Equality and diversity considerations
The Equality Act 2010 places a responsibility on employers to eliminate discrimination, harassment and victimisation, and promote equal opportunities. This means employers should consider those protected under the Act when designing and delivering statutory and mandatory training. The employer should consider what adjustments can be made for staff with a disability. This this could be to ensure the times and locations and delivery of the training is suitable and accessible. The employer should remove any physical barriers, or provide extra equipment or aids where required.
The Equality Act 2010 places a responsibility on employers to ensure any training policy and practice does not disadvantage or negatively impact protected groups. For example: arranging mandatory training sessions/updates only on certain days of the week which might prevent employees with a religious belief or faith from attending.
If you share a protected characteristic under the Equality Act 2010 and are experiencing discrimination please call us for advice and to discuss local support arrangements.
Your contract with the temporary work agency should outline your right to access essential/ mandatory training to ensure you work in a safe manner. Common training areas covered should include:
health and safety at work
control of substances hazardous to health (COSHH)
fire safety awareness
safeguarding vulnerable adults
Agency and bank workers do not have the statutory right to request ‘time to train’ or paid time off to study.
Other training for agency and bank workers
Generally, agency and bank nurses should receive mandatory training, but usually need to self-fund any further career development. NHS Professionals (bank only flexible workers) can access the majority of theironline training courses.
For advice on referencing this web page, refer to your university's guidance. There are different styles of referencing so it's important to check which one is preferred by your course provider. You can read more about referencing on the RCN's library site.
Training & Compliance for NHS Professionals
As part of your registration with NHS Professionals we would like to support you in meeting your Clinical Governance requirements. We have developed aClinical Governance handbookwhich provides information about a number of our processes, including:
How to provide NHS Professionals with feedback
How to access NHS Professionals Continuing Professional Development Modules
How NHS Professionals monitors performance (Performance Evaluation)
For Nurses/Midwives: How both the performance evaluation and CPD modules along with Revalidation Placement Expectation Guidelines can support with the NMC revalidation process
The Managed Learning Environment (MLE) is available to NHS Professionals Bank Members and will enable you to:
Complete your Mandatory Training
Accessa range of online and classroom based continuous professional and personal development courses
It is your responsibility to ensure that you maintain and develop your competencies in the fields in which you practice.
VisitE-Learningon how to access these free of charge online training courses.
Free online mandatory training for NHS professionals
Free Online Training
In addition to our online and practical mandatory training provision, you may be interested in the following free online training courses:
Compassion and Dignity for All
Mental Health Observations
SCIE Dementia Awareness
Mental Capacity Act
Deprivation of Liberty Safeguards
Enhanced Patient Observations
National Early Warning Scores
The safe use of insulin
The safe management of hypoglycaemia
The safe use of intravenous insulin infusion
The safe use of non-insulin therapies for diabetes
The safe use of insulin syringes, pen devices, pumps and sharps
The safe management of diabetes during end of life care
Omitted and delayed medicines in hospitals
Safe management of the diabetic foot
Safe management of people with diabetes, dementia, depression and severe mental illness
Managing diabetes in pregnancy
Female Genital Mutilation – Recognising and Preventing FGM
An Overview of Medical Terminology
Get Moving, Get Healthy
Caring for children and young people with diabetes mellitus
Basic Life Support (Clinical)
Awareness of Type 1 diabetes
For more information on how to access these online training courses, free of charge, please visit the e-Learning page.
About the Statutory and Mandatory Training programme
The UK Core Skills Training Framework (CSTF) sets out 10 statutory and mandatory training topics for all staff working in health and social care settings. The CSTF includes nationally agreed learning outcomes and training delivery standards.
Health Education England e-Learning for Healthcare (HEE e-LfH) has worked with a range of subject matter experts to develop high quality, national e-learning training sessions, which address all the knowledge outcomes at level 1 and 2 and at level 3, where appropriate for e-learning.
The sessions are freely available to all health and social care staff.
It is the responsibility of individual health and social care employer organisations to ensure that their workforce complete the appropriate training to comply with their statutory and mandatory requirements. It is also an employer’s responsibility to determine the best mode of delivering the training, whether that is face-to-face, e-learning or a blended approach. The CSTF provides further guidance on this.
The statutory and mandatory training has been redesigned as short and interactive e-learning sessions which include scenarios, case studies and knowledge checks. Each session takes about 20 minutes to complete and can be accessed via mobiles and tablets.
These are mini e-learning sessions, one for each topic and level in the CSTF, which pose two, randomly selected, multiple-choice questions per learning outcome. We advise learners to allow about 10 minutes to complete each session. The eAssessments have an 80% pass rate and allow learners three attempts. If they fail, they are encouraged to review the e-learning session. As learners work through the eAssessment, they get feedback on both correct and incorrect answers.
How to access
If you already have an account with e-LfH, then you can enrol on to theStatutory and Mandatory Training 2017programme by logging in to the e-LfH Hub, selectingMy Account > Enrolmentand selecting the programme. You can then access the programme immediately in the My e-Learning section.
The Statutory and Mandatory programme is also available to NHS healthcare staff via the Electronic Staff Record (ESR). Accessing thise-learning via ESRmeans that your completions will transfer when you move between NHS organisations.
The Statutory and Mandatory sessions are supported by the AICC communication standard. This allows for remote Learning Management Systems (LMS) to launch the sessions from the e-LfH content server as if they were loaded locally. Enrolment and tracking of usage is retained at the organisation’s LMS. If your local LMS supports AICC, please contact oursupport deskand we will provide you with the relevant links and instructions to set up courses.
Core Mandatory Training and Combined Corporate & Clinical Induction
Core Mandatory Training
Shropshire Community Health NHS Trust staff are required to maintain a variety of competencies relevant to their role through a combination of face-to-face training and e-Learning courses accessed through the ESR.
Staff should note, however, that from the 1st April 2017 there will no longer be abundledface-to-face core mandatory training update as onlyoneface-to-face course (resuscitation) is now required annually.
All staff should therefore ensure that they undertake the training courses within the relevant renewal periods. This should include anyrolespecific essential trainingagreed by your line manager.
The following link provides the new guidelines forCore Mandatory Trainingfor both clinical and non clinical staff that will commence on the 1st April 2017:
Combined Corporate Inductions consist of a face-to-face programme with the following objectives:
To welcome new employees to Shropshire Community Health NHS Trust
To provide new members of staff with the opportunity of engage with Managers and Directors of a face-to-face basis
To introduce new staff members to the Trust's culture, values and strategic objectives
To provide new staff members with the opportunity to learn more about the services that support them
To provide the opportunity to get new information about the benefits available to Trust staff members
To provide the opportunity to network and build relationships
To attain mandatory training competencies.
Staff will ordinarily be booked onto Corporate Induction as part of the recruitment process however, it is advised that this is checked with your line manager.
The following link provides details of theCombined Corporate & Clinical Inductionprogramme for 2017 - 2018 that will commence on the 1st April 2017:
Doctors' statutory and mandatory training requirements
The Trust has a responsibility to provide various statutory and mandatory training in a variety of subjects and to ensure that all staff attend. It is also the professional responsibility of all staff to make sure they have evidence they have kept up to date with this training.
Statutory training is required by law to assure maintenance of service
Mandatory training is required by organisation to limit risk and maintain safe working practice
During yourfirst yearyou must complete the training sessions that were not covered in your induction.
Each yearthereafter you should complete the session again to ensure and record that you are up to date.
There are often adjustments to the learning logs. Please ensure you use the current version and do not refer to any previous versions.
If you wish to see the Trust's full statutory and mandatory training matrix, it can be found on staffnet, the Trust's intranet.
Due to the launch of theVLEthe majority of links contained within the statutory and mandatory training logs will not currently work. This is being updated and the new training logs should be available by the end of week ending 1 March 2013. For further information please contact Jane Carter via Outlook or on ext 5060.
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