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The Care Certificate is an identified set of standards that health and social care workers adhere to in their daily working life. Designed with the non-regulated workforce in mind, the Care Certificate gives everyone the confidence that workers have the same introductory skills, knowledge and behaviours to provide compassionate, safe and high quality care and support.
The Care Certificate is based on 15 standards, all of which individuals need to complete in full before they can be awarded their certificate:
- Understand your role
- Your personal development
- Duty of care
- Equality and diversity
- Work in a person centred way
- Privacy and dignity
- Fluids and nutrition
- Awareness of mental health, dementia and learning disability
- Safeguarding adults
- Safeguarding Children
- Basic Life Support
- Health and Safety
- Handling information
- Infection prevention and control
Each standard is underpinned by full learning outcomes and assessment criteria.
A selection of materials is available to support you as you implement the Care Certificate in your workplace.
Care Certificate Training
The 15 Care Certificate standards aim to cover all aspects of health and social care, to prepare employees for their work. With the care certificate training resources listed below, you can ensure your staff are inducted with up-to-date, CPD approved materials.
Topics covered include their duty of care as a health professional, and their responsibility to preserve the dignity and privacy of the people they work with. This incorporates equality and diversity training, along with guidance on the safe handling of sensitive information. Care Certificate training within the NHS highlights the importance of person-centred care and effective communication with patients and their families. This is a vital factor in patient safeguarding, determining consent, and recognising signs of distress or mistreatment.
Staff must also be aware of health and safety protocols, including infection control, and safe moving and handling guidelines. These approved Care Certificate eLearning resources also raise awareness of mental health concerns, learning disabilities, and other physical and cognitive disorders that may serve as barriers to communication.