CSTF Equality, Diversity and Human Rights - Skills for Health UK CSTF Aligned Statutory/Mandatory Training

The Mandatory Training Group provides this CSTF equality, diversity and human rights online training course. This online course is aligned to the Skills for Health's UK Core Skills Training Framework (CSTF). 

CSTF Equality, Diversity and Human Rights Course

Equality is about creating a fairer society where everyone has the opportunity to fulfil their potential. Diversity is about recognising and valuing difference in its broadest sense. Human rights are the legal rights and freedoms that individuals can expect to enjoy, can exercise and are based on core principles such as dignity, fairness, equality, respect and autonomy. Equality, Diversity and Human Rights are entirely relevant to day-to-day life and provide the framework which protects the freedom for individuals to control his/her own life, prevent discrimination and set expectations for enabling fair and equal services to and from public authorities.

The health sector has a responsibility to ensure delivery of services and workforce management which fully demonstrate and reflect the principles of equality, diversity and human rights. It is through the active and effective understanding of Equality, Diversity and Human Rights that the health sector will be able to recruit and retain a workforce that is more reflective of and sensitive to the population it seeks to serve.

Current Legal or Relevant Expert Guidance

The following legislation relates to the CSTF equality, diversity and human rights training course across all UK countries. 

Legislation – UK Wide
    • Equality Act 2010
    • Human Rights Act 1998
Legislation – Northern Ireland
    • Employment Equality (Sex Discrimination) Regulations (Northern Ireland) 2005
    • Employment Equality (Sexual Orientation) Regulations (Northern Ireland) 2003
    • Northern Ireland Act 1998
    • The Employment Equality (Age) Regulations (Northern Ireland) 2006
    • The Equality Act (Sexual Orientation) Regulations (Northern Ireland) 2006
Legislation – Wales
    • Government of Wales Act
    • Wales Public Sector Duties
Key Guidance – England
    • Department of Health Human Rights in Healthcare
    • Equality Race Commission – New Equality Act Guidance
    • NHS Constitution
    • NHS England (2015), Accessible Information Standard
    • NHS England (2015), NHS Workforce Race Equality Standard
    • NHS England (2015), The Equality Delivery System
    • NHS England (2015), Monitoring Equality and Health Inequalities: A Position Paper
Key Guidance – Northern Ireland
    • Section 75 of the Northern Ireland Act 1998 A Guide for Public Authorities
Key Guidance – Wales
    • Annual Reporting, publishing and Ministerial duties – A guide for listed public authorities in Wales
    • Assessing Impact – A guide for listed public authorities in Wales
    • Engagement – A guide for listed public authorities in Wales
    • Equality Objectives and Strategic Equality Plans (SEPs)
    • Equality Information Impact – A guide for listed public authorities in Wales
    • Essential Guide to Public Sector Equality Duty
    • Procurement – A guide for listed public authorities in Wales

Expert Organisations

The following expert organisations provide relevant information to health and social care providers in relation to CSTF equality, diversity and human rights training courses. 

    • Equality and Human Rights Commission (England, Wales)
    • Equality Commission for Northern Ireland
    • NHS Employers
    • The NHS Centre for Equality and Human Rights

Target Audience

This CSTF eqaulity, diversity and human rights training courses should be completed by all staff, including non-clinical, unpaid and voluntary staff.

Key Learning Outcomes

The following learning outcomes reflect a minimum standard which should be incorporated into equality, diversity and human rights education and training for all staff groups.

The learner will:

    1. understand the terms of Equality and Diversity and Human Rights and how they are applied within the context of the health sector
    2. understand how a proactive inclusive approach to equality and diversity and human rights can be promoted
    3. understand the purpose and benefits of monitoring equalities and health inequalities
    4. understand the benefits that an effective approach to equality and diversity and human rights can have on society, organisations and individuals
    5. understand how legislation, organisational policies and processes can empower individuals to act appropriately and understand people’s rights
    6. know how to treat everyone with dignity, courtesy and respect and value people as individuals
    7. know what to do if there are concerns about equality and diversity practices, including how to use any local whistle blowing policy procedures and other related policies such as Bullying at Work and Dignity at Work

For Wales only:

    • understand the Public Sector Equality Duties

Proposed Frequency of Refresher Training or Assessment

Proposed Refresher Period It is recommended that equality and diversity refresher training for all staff groups should take place at a maximum of every 3 years. Where staff are changing roles and have more direct accountability for Human Resources, staff management and service delivery, they may need to undertake refresher and/or receive specific training ahead of any scheduled update. Wherever possible, such training should also coincide with a much broader review of the organisational approach to equality, diversity and human rights.

Organisational Implications

Each healthcare organisation will need to determine the required refresher training periods, ensuring that any agreed training schedule is incorporated into their local policy. Refresher training will be indicated for all staff if there is a change in Equality, Diversity and Human Rights Legislation nationally or an organisation has amended its policy locally.

Assessment of Competence
    • Where a staff member or learner can demonstrate through robust pre-assessment, including where relevant practical assessment, the required level of current knowledge, understanding and practice, then this can be used as evidence that knowledge and skills have been maintained and the staff member may not need to repeat refresher training.
    • Where a staff member or learner does not meet the required level of current knowledge, understanding and practice through pre-assessment they should complete the refresher training and any associated assessments required.

Suggested Standards for Training Delivery

The employing organisation should be assured that Learning Facilitators who are involved in the delivery of Equality, Diversity and Human Rights education or training have the appropriate experience, background and qualifications to deliver training to a satisfactory standard. For guidance, this may include the following:

    • A current and thorough knowledge of Equality, Diversity and Human Rights legislation and an understanding of its application and effective practice within a healthcare setting.
    • Experience of teaching and learning, including the ability to meet the competences expected for LSILADD04 Plan and prepare specific learning and development opportunities.
    • A relevant qualification in Equality, Diversity and Human Rights such as, for example, the Institute of Leadership and Management Level 4 Award in Managing Equality and Diversity in an Organisation.
    • Awareness of the Competency Framework for Equality and Diversity Leadership and how this might be appropriately applied within the context of any education/training role.

Where any training delivery is supported by a person who is not an expert in the subject, then the organisation should ensure that they have put in place a quality assurance mechanism, whereby the accuracy of the content and the effectiveness of its delivery has been quality assured and is subject to periodic observation.

Relevant National Occupational Standards and Links to Knowledge Skills Framework Dimensions

Relevant National Occupational Standards
    • SCDHSC0234: Uphold the rights of individuals
    • SS01: Foster people’s equality, diversity and rights
    • SCDHSC0045: Lead practice that promotes the safeguarding of individuals
Knowledge Skills Framework

The Learning Outcomes identified in 1.4 could contribute evidence towards demonstration of the Knowledge Skills Framework Core Dimension Equality and Diversity at Levels 1 & 2.

Indicative Mapping to Country Specific Healthcare Standards

Care Quality Commission – Fundamental Standards / Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 – (England)
    • Person-centred care (H&SC Act Regulation 9)
    • Dignity and respect (H&SC Act Regulation 10)
    • Safeguarding service users from abuse and improper treatment (H&SC Act Regulation 13)
    • Receiving and acting on complaints (H&SC Act Regulation 16)
    • Good governance (H&SC Act Regulation 17)
    • Staffing (H&SC Act Regulation 18)
    • Fit and proper persons employed (H&SC Act Regulation 19)
The Quality Standards for Health and Social Care (2006) – (Northern Ireland)
    • Theme 2: Safe and Effective Care Theme 3:
    • Accessible, Flexible and Responsive Services Theme 4:
    • Promoting, Protecting and Improving Health and Social Well-being
Health and Care Standards – Wales (2015)
    • Standard 4.1 Dignified Care
    • Standard 6.1 Planning Care to Promote Independence
    • Standard 6.2 Peoples Rights
    • Standard 7.1 Workforce

Indicative Mapping to Professional Regulatory Bodies Standards for Competence

General Dental Council – Standards for the Dental Team (2013)
    • Principle 1: Put patients’ interests first Principle
    • 9: Make sure your personal behaviour maintains patients’ confidence in you and the dental profession
General Medical Council – Outcomes for graduates (2015)
    • The doctor as a practitioner – Outcomes 13 b, e & f, 14 a, g & i, 15 b, e, f & g
    • The doctor as a professional – Outcomes 20 a, b, c, d, e & f, 23 j
Health and Care Professions Council – Generic Standards of Proficiency *
    • Be able to practise within the legal and ethical boundaries of their profession
    • Be able to practise in a non-discriminatory manner
Nursing and Midwifery Council Standards for Pre-registration Nursing Education

Domain 1: Professional Values

    • Adult Competencies 1.1, 2 & 3,
    • Children's Competencies 1, 2, 2.1 & 3,
    • Learning Disabilities Competencies 1, 2, 2.1, 3, 3.1, 4 & 4.1, and
    • Mental Health Nursing Competencies 1, 2, 2.1, 3.1, 4, 4.1 & 8.1
Domain 2: Communication and Interpersonal Skills
    • Adult 1 & 8,
    • Children 4 & 8,
    • Learning Disabilities Competencies 4 & 8 and
    • Mental Health Competencies 1, 4 & 8
Domain 3: Nursing Practice and Decision-Making
    • Adult, Childrens Competencies 5,
    • Learning Disabilities Competencies 5, 5.1 and
    • Mental Health Nursing Competencies 5

* Currently these generic standards are under review and there are more detailed standards for each of the Professional Groups regulated by the Health and Care Professions Council. For further information please visit http://www.hpc-uk.org 

Indicative Mapping to Other Workforce Education Developments

The use of the guidance in this Subject can be used to inform the delivery of educational and training interventions which might contribute towards the aims of the following developments:

    • National Minimum Training Standards for Healthcare Support Workers and Adult Social Care Workers in England (Skills for Care & Skills for Health)
    • Care Certificate Standard 4. Equality and Diversity (England)
    • Code of Conduct for Healthcare Support Workers in Wales
    • Code of Professional Practice for Social Care (Care Council for Wales) *
    • Standards of Conduct and Practice for Social Workers and Social Care Workers (Northern Ireland Social Care Council) *
    • Development Framework Northern Ireland Practice and Educational Council for Nursing & Midwifery

* Where this applies to Social Care Workers working as part of integrated health and social care teams.

CSTF Equality, Diversity and Human Rights Training Course - Online Equality, Diversity & Human Rights Training Courses - The Mandatory Training Group UK -

CSTF Equality, Diversity and Human Rights - Skills for Health UK CSTF Aligned Statutory/Mandatory Training.

CSTF Equality, Diversity and Human Rights.

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