Mandatory Training | Health & Social Care

Welcome to The Mandatory Training Group's mandatory training blog. We developed this blog as a platform to discuss topical issues relating to mandatory training in the healthcare and social care sectors. Our team of contributors have extensive occupational experience in various health and social care disciplines. We welcome contributions from health and social care professionals in the National Health Service, private sector and academic settings. 

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What is mandatory training? 

In the healthcare and social care sectors, mandatory training refers to the training that should be completed by doctors, nurses and midwives, allied health professionals (AHPs) and health and social care support workers (including healthcare assistants, support workers, clinical support workers, domiciliary care staff and agency workers). Typically, mandatory training courses are delivered at different levels in line with individual job responsibilities. 

In most NHS Trusts and other health and social care organisations, mandatory training is completed by all staff, including voluntary and unpaid staff. However, NHS staff and other healthcare professionals who have clinical and patient facing job roles are required to attend additional mandatory training courses. These courses may include cardiopulmonary resuscitation (CPR), patient moving and handling, safeguarding vulnerable adults and children and blood transfusion among others. 

What is the difference between mandatory and statutory training?

Statutory training is the training that is required by law. In some cases, a regulatory or statutory body (such as the Care Quality Commission (CQC)) may instruct health and social care organisations to provide specific training to meet legislative requirements. If the training requirements are stipulated by regulatory bodies, it then becomes a legal responsibility for employers to provide this training.  For example, all employers have to ensure that all their staff have the necessary knowledge to maintain healthy working environments. The health and Safety at Work Act 1974 (HASAWA) and the Management of Health and Safety at Work Regulations 1999 provide the basis for this statutory requirement. 

Many health and social care providers often refer to statutory training as 'compulsory training' or 'essential training'. Sometimes these terms are used to describe both statutory training and mandatory training. Others use 'statutory mandatory training' or just 'mandatory training' to describe both types of training. 

What does statutory training include?

In the NHS and other health and social care settings, all new employees are required to attend health and safety training. This is part of the core statutory training, or 'induction training' provided when a new employee starts work. This training usually includes the following safety awareness modules:

  • awareness of the local health, safety and welfare at work policy
  • awareness of the control of substances hazardous to health (COSHH) regulations 
  • awareness of the reporting of injuries, diseases and dangerous occurrences regulations (RIDDOR)
  • fire safety awareness training  
  • manual handling training (and moving and handling of people training for staff who have direct patient cointact) 
  • basic risk assessment training (awareness of hazards, risks and control measures)
  • annual updates in essential areas of fire safety and manual handling as relevant

Why is mandatory training required?

All regulated health and social care organisations have a responsibility to meet UK legislative and regulatory requirements. The Care Quality Commission (CQC) provide regulatory guidance for mandatory health and social care training. To comply with CQC mandatory training requirements, health and social care employers have a responsibility to ensure that all their employees are trained at the appropriate level. All training records should also be up to date, in line with local policies and procedures. 

Apart from meeting the statutory and regulatory requirements, mandatory training courses also help to:

  • provide general guidance on best practice and ensure safe and effective patient care
  • update NHS and other healthcare professionals on the latest legislation and regulation that affect their work
  • be aware of their responsibilities in line with health and safety legislation
  • reduce incidents and accidents involving patients and/or health and social care workers

Mandatory training also helps to improve the business potential of NHS Trusts, private hospitals, nursing homes, residential care homes, locum and recruitment recruitment agencies among many other providers. 

Who should do mandatory training?

All health and social care workers should complete statutory and mandatory training courses. This includes, health and social care managers, medical and nursing staff, allied health professionals, agency workers, locum staff, support workers, care assistants, healthcare assistants and mental health workers.

Who is responsible for mandatory training?

The Care Quality Commission states the legal requirements for health and social care workers. Employers have a responsibility to ensure that their employees are qualified to the appropriate level. They should also ensure that all health care and social care staff attend appropriate mandatory training and that their practice is up to date.

This may be done by providing additional mandatory training updates (annual refresher training) in line with local policies. Some statutory and mandatory subjects may be completed every two or three years. Some mandatory training courses may be aligned to professional and regulatory organisations. Regardless of the refresher requirements, all health care and social care staff should be competent to their jobs and up to date with their training. 

What does mandatory training cover?

There are a number of mandatory training courses that employees must undertake. The training requirements will vary from organisation to organisation and will depend on the area of work. For example, NHS Trusts will provide mandatory training that is tailored to the services they provide. Training courses for NHS professionals will typically lean more towards healthcare subjects and specific clinical courses. On the other hand, mandatory training for care home staff will lean more towards social care subjects. 

However, there are some core mandatory training subjects that are applicable (to varying specifications) across different healthcare social care environments. These courses include:

  • Equality, Diversity and Inclusion
  • Protection of Vulnerable Adults/Safeguarding Vulnerable Adults 
  • Safeguarding of Children/Child Protection 
  • Dementia Awareness
  • Health, Safety and Welfare at Work
  • Control of Substances Hazardous to Health (COSHH)
  • Reporting of Injuries, Diseases and Dangerous Occurences Regulations (RIDDOR) 
  • Infection Prevention and Control
  • Food Hygiene/Food Safety Awareness
  • Basic Life Support (BLS)/Cardiopulmonary Resuscitation (CPR)
  • Moving and Handling of People/Manual Handling
  • Conflict Resolution/Managing Violence and Aggression
  • Complaints Handling 
  • Safe Handling of Medication/Medications Management 

This list is not exhaustive. It does however reflect the most commonly taken statutory and mandatory training courses. Locum doctors and agency workers (nurses, AHPs and health and social care support workers) should also complete mandatory training courses that are relevant to the areas where they are working. This may mean having to attend training courses with the employing organisation, their recruitment agency or through private training providers. The Mandatory Training Group offer candidate mandatory training courses for agency workers

How is mandatory training delivered?

Mandatory training courses can be delivered in the workplace via daily or half daily sessions. Some mandatory training courses are delivered as part of the initial induction training for new employees.

Some healthcare and social care providers (and private training providers) provide 'All in One Day Mandatory Training Courses'. The 'all in one day' training format tends to covers a number of mandatory training modules (typically 10 -13 modules). This  version of mandatory and statutory training is popular with agency and locum workers. Some health and social care providers are also adopting this type of training either as induction or annual mandatory training updates. 

Mandatory training can be delivered face to face (traditional classroom training format) or online via an E-Learning platform. Many health and social care providers are now providing mandatory training via blended learning environments (BLE). BLE is a combination of classroom based statutory and mandatory training together with online courses.

Many organisations are now providing classroom based training for basic life support/resuscitation and moving and handling (some may include fire safety, infection prevention and control and conflict resolution). This is based on the Skills for Health Core Skills Training Framework (CSTF). The rest of the statutory and mandatory training modules are then provided online. 

Why choose The Mandatory Training Group as your provider?

Based within the Coventry University Technology Park, we are suitably placed to bridge between research, education and occupational practice. Unlike many training providers (there are plenty of them across the UK), we at The Mandatory Training Group have a full understanding of the healthcare and social care sectors.

Our understanding comes from many years of occupational experience in various NHS settings, community services, academia and research projects. We will work with you to provide a service that is tailored to meet your specific organisation needs and ensure that the delivery is flexible, at a time and place to meet your operational requirements. All statutory and mandatory training is delivered by highly qualified staff with relevant occupational competence within the field and suitable qualifications. 

The Mandatory Training Group is one of the leading providers of online and classroom mandatory training courses in the UK. Additional benefits of choosing us as your mandatory and statutory training provider include: 

  • An accredited UK training centre
  • Ofqual accredited qualifications
  • Fully equipped health & social care training centre
  • Free blended learning environment to support existing training
  • Highly interactive e-learning portal
  • Over 100 online CPD training courses
  • Repository of online learning materials and assessments
  • Fully qualified and experienced trainers, instructors and assessors
  • Subject matter experts and content developers
  • Convert your existing classroom courses to e-learning courses
  • All training courses based on latest guidance and best practice

Click on the links below to view our online and face to face mandatory training courses.

Online Mandatory Training Courses - ELearning Book In-House Mandatory Training Courses ELearning for Healthcare NHS Training

The Mandatory Training Blog | Healthcare and Social Care Training Courses | The Mandatory Training Group

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