Understanding civility in the workplace – why does workplace civility matter?

Are you an employer who’s often dealing with incivility in the workplace?

Are you struggling to cope with incivility at work?

Do your co-workers show dominant personality traits?

Then we have developed some solutions to deal with workplace incivility, promote wellness and balance at work. Our civility in the workplace online training course illustrates various types of incivility and methods to deal with them and encourage a conducive work environment.

What is workplace incivility?

“Civility is a collection of positive behaviors that produce feelings of respect, dignity, and trust”

Workplace incivility includes any of the following:

  • Co-workers not expressing what they are thinking or feeling about something or someone
  • Emotional and/or verbal harassment at work
  • Someone being left out in group situations at work
  • Intimidation and rudeness by co-workers

Costs of incivility in the workplace

Incivility at work can be a bit annoying for individuals and left unsolved could be disastrous for businesses. Typical costs of incivility to businesses include:

  • Unhappy employees
  • Poor customer service
  • Loss of productivity
  • Litigation and compensation payouts
  • Loss of reputation and business opportunities

So why is civility in the workplace training important?

We created our comprehensive ‘civility in the workplace’ e-learning course to help employers and employees alike to understand the benefits of civility in the workplace. This online course provides information, recommendations, and testimonials that are deliberately organised to share effective ways to strengthen and encourage civility at work.

The key benefits of our workplace civility course include:

  • Full understanding of what constitutes incivility at work
  • Learn different ways to overcome incivility at work
  • Be able to preserve basic social values
  • Observation of workplace manners and courtesy
  • Understand the role of forgiveness and conflict resolution in maintaining a healthy working environment
  • Understand the commercial value of civility to a company.

Click on the link below to find out more about our ‘civility in the workplace’ online training course and how it can help you and your organisation improve workplace relations and productivity:

Civility in the Workplace - Online CPD Accredited Course.

About The Mandatory Training Group

The Mandatory Training Group is the leading UK provider of accredited online courses and qualifications covering the following subjects:

  • Soft skills and communication
  • Leadership and management
  • Human resources
  • Marketing and sales
  • ICT skills and cyber security
  • Business and entrepreneurship
  • Train the trainer courses
  • Microsoft Office skills
  • Coaching and training

Contact our Support Team on 02476100090 or via Email to discuss your 'civility in the workplace course' requirements.

Understanding civility in the workplace – why does workplace civility matter?

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