What is Lone Worker Training?

You're a lone worker if you work alone without close or direct supervision. Working alone is entirely legal and is usually safe to do so. However, your employer has specific duties to protect you as a lone worker.

This blog will discuss what a lone worker is, what training is needed for lone working and the benefits of lone worker training.

What is a lone worker?

A lone worker (LW) is an employee working in isolation without close or direct supervision. Anybody who works alone, including contractors, self-employed people and employees, is a lone worker.

Some examples of lone workers include:

  • Delivery drivers
  • Health workers
  • Engineers
  • Security staff
  • Cleaners
  • Those who work in warehouses or petrol stations
  • Those who work at home.

What is lone worker training?

Establishing a healthy working environment for lone workers can be different from organising the health and safety of other employees. The law requires employers to consider and deal with health and safety risks before allowing people to work with less supervision.

Lone worker training helps people who employ, manage or supervise lone workers understand the dangers of lone working to implement an effective and safe working system. It has been designed to enable employers to provide training and information on the potential hazards and risks they may face and how to determine and implement appropriate controls.

What are the benefits of lone worker training?

Your employer has specific duties to protect you as a lone worker. It also applies if you work for them as a contractor, freelancer, or self-employed. Guidance for employers includes providing you with support and training.

Training is essential:

  • Where there is limited supervision to control, guide and help in uncertain situations
  • In enabling people to cope with unexpected situations, such as those involving violence.

Limitations are set on what can be done while working alone. Make sure workers are:

  • Competent in dealing with the requirements of the job
  • Trained in using any technical solutions
  • Able to recognise when they should get advice.

Lone working training provides employees with the knowledge and skills to manage potentially-hostile encounters, the proper safety procedures to follow and what to do in a dangerous situation or emergency.

 Training is a cost-effective, easy way to enhance employee safety while working alone.

What does lone worker training include?

It is vital that required training is included in your lone worker course and that all lone workers know what is expected of them. Other health and safety information should also be included, such as who to contact during an emergency.

A lone worker training course would also cover the following:

  • Introduction to lone working
  • Legal requirements for the safety of lone workers
  • Who are lone workers, and what job do they do?
  • Problems that affect lone workers
  • Why it is essential to control the risks of lone working
  • What to do if lone workers have a medical condition
  • How are lone workers monitored and supervised
  • Where to find out more about lone working (online learning resources).

How to manage the risks of working alone

Under the Management of Health and Safety at Work Regulations, you must manage the risk to lone workers. Think about who will be involved and which hazards could harm those working alone. You must:

  • Train, supervise and monitor lone workers
  • Keep in touch with them and respond to any incident.

When a lone worker is at someone else's workplace, you must ask that employer about any risks and control measures to ensure they are protected.

Risks that mainly affect lone workers include:

  • Violence in the workplace
  • Stress and mental health or wellbeing
  • A person's medical suitability to work alone
  • The workplace itself.

Particular high-risk work requires at least one other person. It includes work:

  • In a confined space
  • Near exposed live electricity conductors
  • In diving operations
  • In vehicles carrying explosives
  • With fumigation.

Where can I find online training courses for lone worker ?

The Mandatory Training Group is the leading UK provider of accredited lone worker training courses for all sectors, including health and social care, education, local government, private companies, charitable and third sector organisations.

Alternatively, you can contact our helpful Support Team clicking here to tell us your online training courses requirements for lone worker.

Online training courses for lone worker

What our clients say...

Frequently asked questions and answers about lone worker online training courses

Here at The Mandatory Training Group, we receive many questions about lone worker online training courses. We have selected a few of these questions and answered them below.

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What is Lone Worker Training? - The Mandatory Training Group UK -

What is Lone Worker Training? - The Mandatory Training Group UK.

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